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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,997
Neutral
54
Negative
54
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47,493 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,630)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user donnan1021
Texas
2 reviews
1 helpful vote
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January 9th, 2024
Verified purchase

Great selections and excellent product descriptions

Service
Quality

Date of experience: January 8, 2024

Thumbnail of user annaf1184
Illinois
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I just appreciate the clarity about the product, smooth online ordering, and the quick delivery.

Reason I chose this business:

I have used them before

Quality

Date of experience: June 5, 2023

Thumbnail of user davidb11165
Pennsylvania
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Easy online shopping. Quick delivery and easy to put together.

Quality

Date of experience: November 29, 2023

Thumbnail of user cherrylj5
Michigan
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

The flag quality is wonderful and the delivery was made ahead of the scheduled time.

Quality

Date of experience: July 11, 2023

Thumbnail of user brendas2560
Tennessee
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Was very good, fast service and will order again. You have a very good selection.

Date of experience: July 10, 2023

Thumbnail of user howardg349
California
3 reviews
0 helpful votes
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December 27th, 2023
Verified purchase

Do you offer Veteran's discounts? It would be nice to honor
Veteran's discounts

Quality

Date of experience: December 22, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. Please reach out to our customer service team at 877-732-2458 M-F 8-5 EST for assistance.

Thumbnail of user geraldk386
Colorado
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Very nice flag just in time for flag day. It looks great in the breeze.

Date of experience: June 19, 2023

Thumbnail of user jamesh6490
California
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Ordered it online and it arrived in about 2 weeks, looks nice and heavy duty.

Date of experience: April 19, 2023

Thumbnail of user ce174
Texas
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Exactly what I was looking for. The price was also what caught my attention. Thanks!

Reason I chose this business:

Only site I found that had wreath holders at a great price

Reason I chose this product:

I need it for my parents headstone

Quality

Date of experience: January 21, 2023

Thumbnail of user davidb9817
Pennsylvania
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

I always liked that the US flags you offered were manufactured in the USA
Surprised that this US flag Fan was not made in the USA

Date of experience: March 19, 2023

Thumbnail of user shriniwask1
California
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

The transaction and delivery was smooth but the built quality of the Flag is average.

Quality

Date of experience: September 8, 2023

Thumbnail of user charlesc3030
Nebraska
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Receptionist was very knowledgeable and the order was placed and received in a timely manor!

Date of experience: July 20, 2023

Thumbnail of user douglash912
Wisconsin
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

4 stars out of 5
I don't know the longterm quality of the product yet.

Date of experience: June 8, 2023

Thumbnail of user codyc292
Arizona
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Great quality, great price, fast shipping, all in all a good experience. Thank you guys!

Reason I chose this business:

Good choose of flags

Reason I chose this product:

Exactly what I needed

Quality

Date of experience: November 3, 2022

Thumbnail of user jamesc2624
Florida
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

I'm glad to get such a bright flag to replace my faded, almost torn flag!

Reason I chose this business:

Our neighbor had one of these flags.

Quality

Date of experience: November 7, 2022

Thumbnail of user non1168
Illinois
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Good thank you good thank you good thank you good thank you

Reason I chose this business:

Not made in china`

Reason I chose this product:

Not made in china

Quality

Date of experience: January 5, 2024

Thumbnail of user bigjohardwarej
New Jersey
2 reviews
0 helpful votes
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November 1st, 2023
Verified purchase

I KNEW THE ITEMS WERE ON BACK ORDER AND THEY COMMUNICATED PERFECTLY WHEN THE ITEMS WOULD SHIP AND THEY ARRIVED PROMPTLY

Date of experience: October 31, 2023

Thumbnail of user gregoryh1075
Washington
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

All good not going to do this I got I liked it you were good.

Date of experience: January 5, 2023

Thumbnail of user robertb8362
North Carolina
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Pleasant & timely. To use. Also good products at a good price with timely delivery.

Reason I chose this business:

On internet.

Reason I chose this product:

Good price.

Quality

Date of experience: May 17, 2023

Thumbnail of user kayw314
Florida
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

I am very pleased with my purchase! I received my order in a timely manner.

Reason I chose this business:

Your had the item I was looking for. I am very pleased!

Reason I chose this product:

I love our American Flag!

Quality

Date of experience: November 11, 2022

Thumbnail of user cynthiab2566
California
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Ordering from States Flag Is great.
I order from them a few times always
Great/

Reason I chose this business:

They had what I needed.

Reason I chose this product:

Its what I was looking for.

Quality

Date of experience: July 1, 2023

Thumbnail of user kathyh317
Virginia
1 review
0 helpful votes
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January 5th, 2024
Verified purchase
• Updated review

Needed new flag. Went online and ordered new flag.

Reason I chose this business:

Only place around

Reason I chose this product:

Needed new flag

Quality

Date of experience: January 5, 2024

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business!

Great quality
December 21st, 2018
• Previous review

Wanted to get a flag from reputable place as it was a present for my husband. Extremely pleased with the prompt service and the quality.

Date of experience: December 21, 2018

Thumbnail of user kend529
Maine
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

It was delivered swiftly & it was in great shape. No issues what so ever.

Reason I chose this business:

Internet site

Reason I chose this product:

Bought one before

Quality

Date of experience: March 23, 2023

Thumbnail of user hoytm30
Bob
North Carolina
2 reviews
0 helpful votes
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January 12th, 2024
Verified purchase

Fantastic service and quality. Will buy again when I need a flag.

Date of experience: January 10, 2024

Thumbnail of user drr212
Texas
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

Easy navigation, great information on different types of flags, recommendations and reviews.

Reason I chose this business:

It had everything I needed.

Reason I chose this product:

Military grade, recommendations regarding size of flag to size of pole. All information I didn't find elsewhere.

Quality

Date of experience: January 8, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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