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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,998
Neutral
54
Negative
54
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47,487 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user tammyk670
Texas
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

It said it was delivered and I didn't get it for another two days

Date of experience: October 19, 2023

Thumbnail of user efrene13
Virginia
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Easily found what I was looking for. I didn't have to search for long.

Quality

Date of experience: January 19, 2023

Thumbnail of user timothyt858
New York
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Easy ordering process. Timely delivery.
Quality is good.
Flags fly 24/7/365

Date of experience: December 29, 2023

Thumbnail of user thomaso877
Michigan
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Easy to mount flag. Robust. Stands up to the wind. Keeps flag waving straight.

Reason I chose this business:

Great price.

Reason I chose this product:

Had everything that I needed to replace the pole I had.

Quality

Date of experience: December 14, 2022

Thumbnail of user andyg386
New Mexico
1 review
0 helpful votes
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July 18th, 2023
Verified purchase
• Updated review

Quick and easy placed order and received in timely manner.

Reason I chose this product:

Personal use

Date of experience: July 17, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Andy!

Quick and easy
July 5th, 2023
Verified site experience
• Previous review

Date of experience: July 2, 2023

Thumbnail of user thomasm3692
New Jersey
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Great product great price fast delivery last a long time

Quality

Date of experience: April 24, 2023

Thumbnail of user mattw845
Illinois
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Arrived as expected great quality. Look great in the wind

Quality

Date of experience: March 31, 2023

Thumbnail of user melodyc220
New Mexico
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Will have to see?// not 50 characters to enter …….

Reason I chose this product:

Just to see how it would look and do in weather.

Quality

Date of experience: December 30, 2022

Thumbnail of user shirleya80
Florida
2 reviews
2 helpful votes
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January 5th, 2024
Verified purchase

Good quality strong material sewn well colors vibrant

Reason I chose this business:

Made in usa

Reason I chose this product:

Like look and description of flag

Quality

Date of experience: December 30, 2023

Thumbnail of user dannym583
Indiana
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Purchase was exactly as I ordered and delivery was quick

Reason I chose this business:

Saw it Online

Reason I chose this product:

It's what I needed

Quality

Date of experience: January 23, 2023

Thumbnail of user jackieg474
Illinois
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Very satisfied with the flags and website was very helpful.

Reason I chose this business:

Past satisfaction

Reason I chose this product:

Quality of product is excellent.

Quality

Date of experience: July 19, 2023

Thumbnail of user pp228
North Carolina
2 reviews
0 helpful votes
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January 5th, 2024
Verified purchase

Good quality materials, shipped fast. Great price based on my research. Easy to order.

Date of experience: December 31, 2023

Thumbnail of user charlesj1258
Massachusetts
2 reviews
0 helpful votes
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December 5th, 2023
Verified purchase

It was simple and easy. It took awhile for delivery, but it was worth the time and money.

Date of experience: November 28, 2023

Thumbnail of user donnaw789
Michigan
1 review
0 helpful votes
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September 4th, 2020
Verified purchase
• Updated review

Easy to order and product arrived quickly. Will order again.

Reason I chose this business:

Trying to buy products made in the USA and from American owned stores.

Reason I chose this product:

Needed an all weather flag for our new flag pole. Once it arrived my husband told me it is too big for our flag pole. Ordered a smaller one the very next day. Will keep the bigger one and maybe one day buy a bigger flag pole.

Value
Shipping
Quality

Date of experience: August 5, 2020

Fairly easy to order
August 25th, 2020
Verified site experience
• Previous review

Fairly easy to order. Could use more information on the product itself.

Date of experience: July 26, 2020

Thumbnail of user richardm4403
Minnesota
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Possibly the free delivery was forgotten since it was charged

Reason I chose this business:

Convenient and fairly fast

Reason I chose this product:

Economic comfort

Quality

Date of experience: January 23, 2023

Thumbnail of user darlaw84
Colorado
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

It was very easy to order and I was very pleased with the flag

Quality

Date of experience: April 26, 2023

Thumbnail of user anthonym2866
Massachusetts
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

The ordering was easy the delivery was fast. I will recommend you to others.

Date of experience: April 26, 2023

Thumbnail of user brucea555
Ohio
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Goods usual...thanks again for your well constructed merchandise...

Date of experience: December 29, 2023

Thumbnail of user jeffreyn414
Tennessee
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Flags and price were great. Delivery was quick and easy.

Reason I chose this business:

I chose you because of the price.

Reason I chose this product:

I need a US flag and a Christian flag for our church.

Quality

Date of experience: March 9, 2023

Thumbnail of user thomasc3047
Florida
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Great Experience and great flag. Will order again when needed.

Date of experience: April 27, 2023

Thumbnail of user leahf169
Minnesota
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

The flags are flying already and looking bright and proud!

Date of experience: April 26, 2023

Thumbnail of user robertm9124
Illinois
1 review
0 helpful votes
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January 5th, 2024
Verified purchase
• Updated review

It was very easy to do business, received just what I wanted

Reason I chose this business:

Availability

Reason I chose this product:

Part of American history

Quality

Date of experience: January 1, 2024

Quick and easy
December 26th, 2023
Verified site experience
• Previous review

Date of experience: December 15, 2023

Thumbnail of user stevec2754
Pennsylvania
1 review
1 helpful vote
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January 5th, 2024
Verified purchase

Delivery was terrible. Far too long for something in stock. Communication adequate. Never again

Date of experience: January 1, 2024

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We are sorry that you were not happy with delivery timeline. During the holiday season there are delays in shipments. If you chose to order again you are able to reach out to our customer service team for assistance with shipping 877-732-2458.

Thumbnail of user terryo341
Virginia
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Online site is very good. I ordered 3 flags and I was very impressed with the quality of the flags.

Date of experience: April 29, 2023

Thumbnail of user harryd424
North Carolina
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

The glass was not seated and the wooden rails holding the glass were not attached on two sides.

Reason I chose this business:

It looked to be the best produce.

Reason I chose this product:

I lost my young son who was a veteran to cancer.

Quality

Date of experience: December 12, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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