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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,486 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,631)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user dannyd449
Texas
1 review
1 helpful vote
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December 27th, 2023
Verified purchase

Excellent service, easy to navigate website, with American made products

Reason I chose this product:

USA product

Quality

Date of experience: December 26, 2023

Thumbnail of user kevinl2034
Michigan
2 reviews
0 helpful votes
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December 27th, 2023
Verified purchase

Both orders were processed fast and arrived early, please don't change a thing

Reason I chose this business:

Recommended by a friend.

Reason I chose this product:

I need both

Quality

Date of experience: December 26, 2023

Thumbnail of user markk2159
Tennessee
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Product very durable as they say. Will keep buying them

Date of experience: December 25, 2023

Thumbnail of user johnn3033
Maryland
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Been here before, never disappointed, will be back.

Quality

Date of experience: December 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business John!

Thumbnail of user ricw20
Georgia
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

I selected the product, procured it, paid for it, received it, and now I'm happy about it!

Quality

Date of experience: October 29, 2022

Thumbnail of user johnz1651
South Carolina
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Arrived on time and was very excited to see it fly!

Date of experience: December 25, 2023

Thumbnail of user brucew928
Virginia
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

The website was easy to navigate and I was able to quickly find exactly what I wanted.

Quality

Date of experience: April 21, 2023

Thumbnail of user feliciam359
Pennsylvania
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Pleased with availability and quality of the flags.

Quality

Date of experience: December 26, 2023

Thumbnail of user elvins46
Missouri
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

It was Fast and easy, Fast shipping. Great service

Quality

Date of experience: November 24, 2023

Thumbnail of user lyndag241
Wyoming
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Great product (as described.) Great communication from seller!

Reason I chose this business:

Had the item I was looking for?

Reason I chose this product:

I wanted it to match another flag.

Quality

Date of experience: December 11, 2023

Thumbnail of user paulinet138
California
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Good quality. Will purchase again and will recommend

Date of experience: December 11, 2023

Thumbnail of user luisr842
California
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Great experience. I was looking for a place with great flags. I am happy with this store.

Reason I chose this business:

The huge options and styles.

Reason I chose this product:

The price and options,

Quality

Date of experience: January 23, 2023

Thumbnail of user johnt4898
Kansas
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Great product. Haven't had a chance to hang yet. Greatest Greatest Greatest

Date of experience: December 4, 2023

Thumbnail of user suzannek450
Utah
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

The pins were as described and the process worked.

Reason I chose this business:

They had what I wanted.

Reason I chose this product:

Patriotic Pins as a thank you gift.

Service
Quality

Date of experience: November 20, 2023

Thumbnail of user martyp105
Massachusetts
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Fast and easy the site was easy to navigate and helpful in deciding which flag to order

Quality

Date of experience: February 3, 2023

Thumbnail of user annemariea34
Florida
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

I was very happy with the prompt delivery process
And the quality of the flag I ordered.

Reason I chose this business:

The company I was dealing with for yrs was sold
And the new owners raised their prices to a point
3 or 4 times what i was paying. I found this company
Online and decided to give them a try and am glad
I did!

Reason I chose this product:

The flag I ordered was to replace the flag Ihad that was
Ripped to pieces by a violent wind storm that went on
For days

Quality

Date of experience: February 9, 2023

Thumbnail of user scottf1455
Florida
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

I ordered the items online. The items were in stock so I also got them fairly quick.

Reason I chose this business:

I have used you in the past and liked what I got.

Reason I chose this product:

It's what i was looking for.

Quality

Date of experience: March 24, 2023

Thumbnail of user russellf117
Texas
1 review
0 helpful votes
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September 30th, 2020
Verified purchase
• Updated review

Found just the flag I was looking for. Searched several websites before I found the right place.

Service
Value
Shipping
Quality

Date of experience: August 21, 2020

Found just the flag I was looking for
September 7th, 2020
Verified site experience
• Previous review

Found just the flag I was looking for. Searched several websites before I found the right place.

Date of experience: August 8, 2020

Thumbnail of user franks2106
South Carolina
2 reviews
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Was very easy to place order on line and keeping me up to date on my order.

Reason I chose this business:

Had the size I was looking for.

Reason I chose this product:

Advertisement on line.

Quality

Date of experience: May 9, 2023

Thumbnail of user jamesh6394
California
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

I ordered, I received. It was as simple as that. I am very satisfied with the product.

Date of experience: March 24, 2023

Thumbnail of user philipc738
Pennsylvania
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Easy to work with site to find correct size and material just had to work at it

Quality

Date of experience: February 16, 2023

Thumbnail of user thomasp2433
Louisiana
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Website was easy to navigate, product was as described and delivery was prompt.

Reason I chose this business:

Good product and reasonably priced.

Reason I chose this product:

Needed a flag.

Quality

Date of experience: November 14, 2023

Thumbnail of user jonathanp345
Florida
1 review
0 helpful votes
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September 30th, 2020
Verified purchase
• Updated review

It was every easy to find the product and to place the order, even it was my first time.

Reason I chose this product:

It was the better price I found.

Value
Shipping
Quality

Date of experience: August 19, 2020

It was every easy
September 6th, 2020
Verified site experience
• Previous review

Date of experience: August 7, 2020

Thumbnail of user bretta161
Minnesota
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

Shipped quickly and product was as described. Can't ask for much more than that. Thank you.

Date of experience: December 24, 2023

Thumbnail of user fredg451
Virginia
1 review
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase

Easy to follow instructions Easy-to-follow instructions when ordering thanks

Quality

Date of experience: October 14, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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