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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,631 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    474
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,999
Neutral
54
Negative
54
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47,486 reviews

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One of the oldest flag retailers online.
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Reviews (7,631)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user marceenm
Pennsylvania
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Quick and easy order and checkout. Good quality flags.

Quality

Date of experience: September 27, 2022

Thumbnail of user roxannek96
Tennessee
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Arrived quickly. Just what I expected. Great quality.

Date of experience: December 15, 2023

Thumbnail of user elishae19
Georgia
1 review
1 helpful vote
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August 27th, 2023
Verified purchase

Easy purchase, easy find, easy install when it arrived. Absolutely thrilled with results.

Reason I chose this business:

Search brought you up. So i looked. You had exactly what i wanted.

Reason I chose this product:

Exactly what i wanted

Quality

Date of experience: July 28, 2023

Thumbnail of user gailk357
Georgia
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Uncertain when order received and when to be shipped.

Date of experience: May 2, 2023

Thumbnail of user roberts6083
South Carolina
3 reviews
0 helpful votes
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June 28th, 2023
Verified purchase

The order came quickly and correct and were excellent quality for the price.

Date of experience: May 29, 2023

Thumbnail of user peted160
Texas
3 reviews
0 helpful votes
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March 30th, 2023
Verified purchase

Awesome products, great price and prompt delivery and packaging

Reason I chose this business:

Had bought from you before and your flags really last, even in this Texas heat

Reason I chose this product:

I fly the American flag and the POW-MIA flag from my flag pole at home daily

Quality

Date of experience: February 28, 2023

Thumbnail of user franklint62
South Carolina
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

I fly a flag on a pole 24/7 365 days a year. Your flag lasts.

Reason I chose this business:

Easy to order and the flag does not fade.

Quality

Date of experience: November 1, 2023

Thumbnail of user richardp3311
New Jersey
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Light kit is easy to install and lights flag nicely

Date of experience: December 15, 2023

Thumbnail of user krichardh
Ohio
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Quality product. Arrived on time on the date promised. Highly recommend this product.

Date of experience: September 16, 2022

Thumbnail of user michaels10927
South Carolina
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Great good quality good material used happy with product

Date of experience: May 6, 2023

Thumbnail of user mikef1808
Illinois
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Easy online experience, good quality American flag and a good value state flag.

Quality

Date of experience: July 4, 2023

Thumbnail of user kylem1058
Germany
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

I've bought nearly 50 flags from this company and only one had an issue. Would recommend.

Date of experience: December 15, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Kyle!

Thumbnail of user davidk4640
Alabama
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Easy Transaction. Order placement was easy and support was great.

Quality

Date of experience: November 29, 2023

Thumbnail of user ronaldc1180
Utah
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Excellent.the flag was delivered as soon as expected and was in good condition

Reason I chose this business:

Made in usa

Quality

Date of experience: March 27, 2023

Thumbnail of user michaels10042
Maryland
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Easy to find what I wanted and needed. Price was good and it was easy to work with

Quality

Date of experience: December 3, 2022

Thumbnail of user patrillab
North Carolina
2 reviews
0 helpful votes
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March 28th, 2023
Verified purchase

Easy to order! Convenient! Great! We will order again!

Quality

Date of experience: February 26, 2023

Thumbnail of user paull2255
Massachusetts
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Cheap quality, next time I will buy higher quality

Quality

Date of experience: February 9, 2023

Thumbnail of user pamelaj1276
Oklahoma
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Great company, great quality flags and shipping was fast!

Date of experience: April 12, 2023

Thumbnail of user ronaldf588
Pennsylvania
1 review
0 helpful votes
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December 4th, 2023
Verified purchase
• Updated review

American made products and you have a lot of American made products

Reason I chose this business:

American made products

Quality

Date of experience: November 29, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Ronald!

Great
January 2nd, 2023
Verified purchase
• Previous review

Very satisfying doing ordering on line what more do you want me to say

Reason I chose this business:

Flags are made in America

Reason I chose this product:

To hand out to the children

Quality

Date of experience: December 3, 2022

Thumbnail of user annb1825
California
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

It was easy and problem free, and came soon! It looks very nice.

Date of experience: July 3, 2023

Thumbnail of user waynen213
Wisconsin
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

It was a gift from a friend!@@@@@@@@)((;:;&@@(/ :)& &@"7)$7()889@*******

Quality

Date of experience: November 17, 2022

Thumbnail of user arthurr412
Massachusetts
2 reviews
0 helpful votes
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August 9th, 2023
Verified purchase

The flag was delivered as promised and was of the quality I expected.

Reason I chose this business:

Popped up on a Google search.

Reason I chose this product:

I needed a new flag

Quality

Date of experience: August 9, 2023

Thumbnail of user nancyr2378
Mississippi
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Wonderful, will continue to order here.***********************************((((((((

Date of experience: December 19, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you Nancy we look forward to assisting you in the future!

Thumbnail of user paulh3626
North Carolina
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

My flag was top quality and delivered on time. No issues

Quality

Date of experience: December 19, 2023

Thumbnail of user britb21
North Carolina
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Good flag good experience received in a timely manner

Quality

Date of experience: June 5, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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