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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,997
Neutral
54
Negative
54
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47,483 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,629)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user kaym434
New York
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Order was uncomplicated and shipping was very prompt.

Reason I chose this business:

Your web site seemed safe and the product was described as the type of flag I wanted.

Reason I chose this product:

I wanted a more durable flag made in the USA

Quality

Date of experience: December 1, 2022

Thumbnail of user arts189
California
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

The product exudes quality. The colors are brilliant. The product is eye-catching

Reason I chose this business:

You had the product

Reason I chose this product:

Liked the look of the product

Quality

Date of experience: November 6, 2023

Thumbnail of user larryd865
Iowa
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Grateful to find what I wanted. Been looking for a long time to find what I wanted.

Reason I chose this business:

First choice

Reason I chose this product:

Other collar was damaged and one like it was not practical to install.

Quality

Date of experience: May 9, 2023

Thumbnail of user edwinp203
North Carolina
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Shipping was very quick and the package was was shipped securely.

Reason I chose this business:

Had what I wanted and at a good price.

Reason I chose this product:

Was what I was looking for. Love the flberglass pole!

Quality

Date of experience: July 4, 2023

Thumbnail of user judithw638
Oklahoma
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Very good experience good service thank you for the good quality

Quality

Date of experience: November 17, 2022

Thumbnail of user jeromeb222
New York
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Great experience overall great product thank you guys

Reason I chose this business:

Best option

Quality

Date of experience: May 10, 2023

Thumbnail of user patriciat2013
California
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Not interested in giving a review. I do not do reviews.

Reason I chose this business:

Made in USA

Reason I chose this product:

What I needed

Quality

Date of experience: July 6, 2023

Thumbnail of user johns14555
New York
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Great overall experience! Highly recommend! Looks great!

Reason I chose this business:

Options/deals

Reason I chose this product:

Perfect for application

Quality

Date of experience: November 8, 2023

Thumbnail of user laurab2573
Florida
2 reviews
0 helpful votes
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December 6th, 2023
Verified purchase
• Updated review

My order is correct and shipping was as expected. Thank you.

Date of experience: December 6, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Laura!

Like the great selection and ease of ordering
September 20th, 2021
Verified site experience
• Previous review

Date of experience: August 21, 2021

Thumbnail of user kenk726
South Carolina
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Very pleased with the selection and service, they have some flag designs that no one else does too.

Date of experience: December 5, 2023

Thumbnail of user guys247
Washington
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Ordered flag; received flag within 10 days after ordering. Nice flag.

Date of experience: June 16, 2023

Thumbnail of user margareta1149
Georgia
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Good customer service experience! Fast service, quality purchase!

Reason I chose this business:

Ordered from Flag Store previously

Reason I chose this product:

For Flag Day event

Quality

Date of experience: May 30, 2023

Thumbnail of user davidr5249
Alabama
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Great product. Shipping was fast transaction was easy.

Reason I chose this business:

American made

Reason I chose this product:

To cover wife's brothers flag

Quality

Date of experience: October 3, 2022

Thumbnail of user bruceh1008
Wisconsin
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Good site. No problems. Pleased with site…………………………………………………………………………………!

Quality

Date of experience: May 13, 2023

Thumbnail of user maryk3524
New Jersey
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Very easy to order very quick to receive would recommend this company to everyone

Quality

Date of experience: February 14, 2023

Thumbnail of user marilynw585
Florida
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

I was pleased with the quality of the flags and the timeliness of delivery.

Reason I chose this business:

Found the flags I needed and could get them to me on time!

Reason I chose this product:

What I wanted and were available.

Quality

Date of experience: March 27, 2023

Thumbnail of user judyw1242
Pennsylvania
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

It was very good. What more can I say but very very good.

Reason I chose this business:

You had exactly what I wanted at a good price.

Reason I chose this product:

Support for the people of Ukraine

Quality

Date of experience: February 16, 2023

Thumbnail of user justinb1258
Wisconsin
2 reviews
0 helpful votes
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October 31st, 2022
Verified purchase

I love it I wish I could have found it earlier and sooner.

Date of experience: October 1, 2022

Thumbnail of user gusv19
Texas
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Great product for a great price and great customer service

Quality

Date of experience: January 13, 2023

Thumbnail of user christopherm2399
Florida
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

It was very nice the, the workers are very nice. Great job.

Date of experience: October 23, 2022

Thumbnail of user michaelm12641
Maryland
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

A very smooth purchase and a very satisfied customer!

Quality

Date of experience: September 7, 2023

Thumbnail of user nancyh2677
Minnesota
3 reviews
0 helpful votes
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September 8th, 2023
Verified purchase

Easy to use, easy to get around in. Good place to shop

Date of experience: September 7, 2023

Thumbnail of user elainen166
Pennsylvania
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Great! Both the selection and the quick delivery were great!

Date of experience: June 8, 2023

Thumbnail of user chrisa2167
Mississippi
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Great product, fast delivery, easy to set up and works as expected

Quality

Date of experience: November 26, 2023

Thumbnail of user albertr352
Pennsylvania
1 review
0 helpful votes
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December 1st, 2023
Verified purchase
• Updated review

First class service and superior product, will order more in future

Date of experience: November 24, 2023

Great shopping experience
November 30th, 2022
Verified site experience
• Previous review

Date of experience: October 31, 2022

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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