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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,996
Neutral
54
Negative
54
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47,481 reviews

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One of the oldest flag retailers online.
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Reviews (7,628)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user donl565
Wisconsin
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

Great price,right size for a grave marker.Very good price.

Quality

Date of experience: November 26, 2023

Thumbnail of user stevens3459
Mississippi
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

Order was received and items are excellent! Thank you!

Date of experience: November 20, 2023

Excellent Service
August 18th, 2023
Verified purchase
• Previous review

We have to order international flags and they always arrive in the time that is stated. Very good company to work with. We are very satisfied.

Date of experience: August 14, 2023

Thumbnail of user wilsonp77
Iowa
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Easy to decide on item, easy to order, quick service.

Reason I chose this business:

Found it on Google

Reason I chose this product:

Size and price

Quality

Date of experience: August 30, 2023

Thumbnail of user kathleenw1778
New Jersey
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

No problems. Great service.Made beautiful,great quality.

Date of experience: November 25, 2023

Thumbnail of user amyn934
Nebraska
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Quick & easy & the prices are awesome! Quick turnaround...

Quality

Date of experience: August 2, 2022

Thumbnail of user msc174
Maryland
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

The tags were stapled to the stick. And they were falling off the stick

Reason I chose this business:

For better quality

Reason I chose this product:

For an event

Quality

Date of experience: January 23, 2023

Thumbnail of user johnnyr113
California
1 review
0 helpful votes
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September 26th, 2023
Verified purchase
• Updated review

Great! Always great Flags and great service, as well as great prices!

Quality

Date of experience: September 25, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Johnny!

Excellent!
September 21st, 2022
Verified site experience
• Previous review

Date of experience: August 22, 2022

Always order from this site, great service!
February 15th, 2020
Verified site experience
• Previous review

Date of experience: February 12, 2020

Thumbnail of user dennisk680
Georgia
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Everything in order received in good order and as promised

Reason I chose this business:

They had what I was looking for

Reason I chose this product:

Raised in Texas, moved but can't take my heart from a free state

Quality

Date of experience: January 24, 2023

Thumbnail of user marcusu16
North Carolina
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Quick shipping and great products ang great service and great price

Reason I chose this business:

Had flag in stock

Reason I chose this product:

UK flag of great britan

Quality

Date of experience: August 28, 2023

Thumbnail of user roberth6112
Georgia
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Pleased with my transaction and pleased with my purchase. Smooth transaction and had what I needed.

Quality

Date of experience: May 28, 2023

Thumbnail of user scottf1628
Michigan
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Received exactly what I ordered. Thank you. Thank you. Thank you. Thank you

Date of experience: October 24, 2023

Thumbnail of user billa884
Iowa
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

I love the flag and have already added it to my coat.

Date of experience: November 27, 2023

Thumbnail of user laurap1934
Texas
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Good, no problems, reasonably priced, good quality

Reason I chose this business:

Used before

Quality

Date of experience: March 18, 2023

Thumbnail of user genew193
Kentucky
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Arrived quickly and well packaged! A+++ Thank you!

Date of experience: November 24, 2023

Thumbnail of user vt75
Georgia
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

We really like the quality of the flag we received.

Reason I chose this business:

We used you before and were happy

Reason I chose this product:

It was for Thanksgiving.

Quality

Date of experience: November 28, 2022

Thumbnail of user elliotg81
New York
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Easy to order. Arrived within a few days. Product looks good.

Date of experience: November 27, 2023

Thumbnail of user roberth5143
Wisconsin
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Shopping was Fast and easy. Would highly recommend them

Quality

Date of experience: November 19, 2023

Thumbnail of user christopherr1434
Texas
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Great experience, good product quality, great availability, great follow up!

Quality

Date of experience: January 5, 2023

Thumbnail of user evelynd424
Minnesota
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

It was really good and came at a good time and was good quality

Date of experience: March 22, 2023

Thumbnail of user teresah1393
Mississippi
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Great experience. Very easy to navigate. Fast shipping.

Reason I chose this product:

I am a proud southerner.

Quality

Date of experience: November 27, 2023

Thumbnail of user graemed26
New York
4 reviews
0 helpful votes
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December 4th, 2023
Verified purchase

There were no instruction included in the package.

Reason I chose this business:

The website has a good selection of flag pole options.

Reason I chose this product:

I was looking for a white pole to match the white holder currently mounted on front door

Quality

Date of experience: November 27, 2023

Thumbnail of user davidh9310
Kentucky
2 reviews
0 helpful votes
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November 10th, 2023
Verified purchase

Too many emails
Too many emails
Stop emailing to me

Date of experience: November 3, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We are sorry that you have been getting promotional emails. I have removed you from the list. You will also get emails regarding your order, tracking, and shipment.

Thumbnail of user garyr1289
Minnesota
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Glad to do business with you guys! Look forward to do more with you!

Date of experience: May 4, 2023

Thumbnail of user johna5076
Colorado
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I don't write reviews. I have nothing to say therefore I have nothing to write

Date of experience: August 1, 2023

Thumbnail of user jeanettet208
Texas
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Easy to order. Website was easy to move through and place order.

Quality

Date of experience: July 30, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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