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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,996
Neutral
54
Negative
54
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47,480 reviews

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One of the oldest flag retailers online.
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Reviews (7,628)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user ronaldr915
Wisconsin
1 review
0 helpful votes
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November 11th, 2023
Verified purchase
• Updated review

It is easy to find what i am looking for with this company

Quality

Date of experience: November 4, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Ronald!

Family hisdtory and the us army
May 30th, 2023
Verified purchase
• Previous review

I am very happy with what i ordered from the company

Quality

Date of experience: April 30, 2023

It was easy to find what i wanted
May 2nd, 2022
Verified site experience
• Previous review

Date of experience: April 2, 2022

Thumbnail of user wallyb19
Texas
2 reviews
0 helpful votes
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November 7th, 2023
Verified purchase
• Updated review

One of my go to stores for a long time. Never any disappointments.

Reason I chose this business:

Most if not all products produced in United States.

Reason I chose this product:

Great reviews.

Quality

Date of experience: November 2, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Wally!

Really simple
June 12th, 2020
Verified site experience
• Previous review

Really simple. Information complete, including installation instructions. Very Good Experience.

Date of experience: May 1, 2020

Thumbnail of user carold2001
Texas
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Easy to order & products are made here. Have ordered in the past.

Reason I chose this product:

Texas born & proud of it. Also bought a U.S. flags in the past. Had been waiting on Texas flag to be back in stock

Quality

Date of experience: November 2, 2023

Thumbnail of user briank2351
Virginia
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Simple, straightforward ordering process, followed by a reasonable delivery time. Perfect!

Reason I chose this business:

Convenience.

Reason I chose this product:

My last flag pole light failed and l needed another one.

Quality

Date of experience: November 3, 2023

Thumbnail of user davw7
Alabama
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

This was a quick and easy order. We appreciate everything you do.

Date of experience: November 2, 2023

Thumbnail of user denisec1213
Texas
1 review
0 helpful votes
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November 7th, 2023
Verified purchase
• Updated review

Easy ordering, fast shipping! Beautiful well-made flags!

Date of experience: November 2, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Denise!

Received via email a $5 off coupon for signing up &...
July 28th, 2022
Verified site experience
• Previous review

Received via email a $5 off coupon for signing up & giving you my email address. Entered the code FLAG5$ as instructed, but coupon was rejected.

Date of experience: June 28, 2022

Thumbnail of user josephs2164
South Carolina
2 reviews
0 helpful votes
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November 7th, 2023
Verified purchase

Ordered ground flag holders. The quality is excellent and received them in a timely manner.

Reason I chose this business:

Recommended by a neighbor.

Reason I chose this product:

To put out my military flags.

Quality

Date of experience: November 3, 2023

Thumbnail of user jamesd5038
Massachusetts
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Easy to deal with needed flags sooner than later and they were delivered promptly

Quality

Date of experience: November 3, 2023

Thumbnail of user ramiroc54
California
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Easy to navigate website, quality flags and quick shopping

Quality

Date of experience: November 1, 2023

Thumbnail of user caronr14
California
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

I love my Israeli flag! And it looks so nice.
Delivery was super fast.
Made in the USA!

Date of experience: November 5, 2023

Thumbnail of user brendal1537
Wisconsin
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Great, arrived early, great quality, great customer service

Date of experience: May 8, 2023

Thumbnail of user jamesy931
Georgia
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Last flag lasted 1 year. With a lot of extreme weather can't complain.

Date of experience: November 7, 2023

Thumbnail of user michaelb11336
Texas
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

It was very Easy to order and the Flags are good quality

Date of experience: November 9, 2023

Thumbnail of user corrines32
Massachusetts
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Quick and easy. Was able to find what I wanted at a good price!

Quality

Date of experience: November 9, 2023

Thumbnail of user rogerc953
Kentucky
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Easy on the order. Was a little worried when it took longer to receive than stated.

Date of experience: November 6, 2023

Thumbnail of user heatherv472
New York
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I These flags fit my needs perfectly. The quality is excellent.

Date of experience: November 7, 2023

Thumbnail of user marthan753
Arkansas
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Wonderful. The flags received are perfect for Veterans Day 2023

Date of experience: November 6, 2023

Thumbnail of user gregp848
California
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Did exactly what I expected. This includes sending a tracking number.

Date of experience: November 7, 2023

Thumbnail of user robertj2558
Texas
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Excellent thank you for the opportunity to thank you

Quality

Date of experience: November 17, 2022

Thumbnail of user kirkh198
Colorado
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Love my flags thank you for the American made quality

Service
Quality

Date of experience: November 9, 2023

Thumbnail of user markj2064
California
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Real bad package bad job.bad bad bad bad bad bad job job.

Quality

Date of experience: April 12, 2023

Thumbnail of user johnr6866
Ohio
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Easy to order and was delivered 4 days early so all good.

Date of experience: November 8, 2023

Thumbnail of user kimberlyz682
New York
2 reviews
0 helpful votes
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November 15th, 2023
Verified purchase

Product arrived promptly and in excellent condition.

Date of experience: November 8, 2023

Thumbnail of user bharatp47
Tennessee
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

No problem. No more comments

I like it very very very very very much

Reason I chose this product:

I am usaf veteran

Quality

Date of experience: May 11, 2023

Thumbnail of user davidj3044
Missouri
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

Easy ordering, outstanding flag, outstanding service!

Quality

Date of experience: October 22, 2022

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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