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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,996
Neutral
54
Negative
54
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47,480 reviews

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One of the oldest flag retailers online.
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Reviews (7,628)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user bonniej183
Wyoming
3 reviews
0 helpful votes
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May 13th, 2023
Verified purchase

This is a really nice flag,heavy and great colors-should hold up in this Wyomong wind

Reason I chose this business:

Price,in stock items and reviews

Reason I chose this product:

We were looking for a heavier American flag

Quality

Date of experience: April 13, 2023

Thumbnail of user michaelw5239
Michigan
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Easy easy easy. Easy order and quick shipment and great product. Thanks

Date of experience: September 13, 2022

Thumbnail of user bryanf530
Ohio
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Quick delivery and just what we needed! Way to go!

Date of experience: November 14, 2023

Thumbnail of user loisk147
California
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Easy I made small mistake entering info but service seems very good

Quality

Date of experience: November 14, 2023

Thumbnail of user caroles502
Texas
3 reviews
0 helpful votes
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November 14th, 2023
Verified purchase
• Updated review

Received exceptional service and prompt shipping which keeps me returning.

Date of experience: November 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Carole!

Quick and easy!
October 11th, 2019
Verified site experience
• Previous review

Date of experience: October 8, 2019

Thumbnail of user benm1057
Texas
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Great service and fast delivery +++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: July 6, 2023

Thumbnail of user kathleens2289
Ohio
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Our Rotary club was very happy with the fast delivery!

Date of experience: April 14, 2023

Thumbnail of user kennyn69
Utah
1 review
0 helpful votes
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November 9th, 2023
Verified purchase
• Updated review

Absolute, great, wonderful.
No problems. Easy to order.

Service
Quality

Date of experience: October 10, 2023

Great
October 11th, 2019
Verified site experience
• Previous review

Date of experience: October 8, 2019

Thumbnail of user diannes319
Pennsylvania
2 reviews
0 helpful votes
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November 5th, 2023
Verified purchase

Well made flag holder, my go to for flags and poles.

Date of experience: October 6, 2023

Thumbnail of user antisurveyst
Washington
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Quit sending me survey requests. Get a life, I don't discuss flag pole brackets with friends

Reason I chose this business:

Internet search.

Reason I chose this product:

My old one broke

Quality

Date of experience: October 8, 2023

Thumbnail of user estherh188
Indiana
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

I didn't receive the Texas flag. Please contact me at 832/641-6508

Date of experience: July 5, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Esther. Your order was delivered to you on both June 23rd and June 24th. We do not show any outstanding products. Please contact our customer service team for additional assistance 877-732-2458.

Thumbnail of user rogerg623
Minnesota
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Thank you Wisconsin, I was born there.##########################
Roger

Date of experience: April 15, 2023

Thumbnail of user herbertv22
California
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

My third flag, lasted about 1 year, without ever taken it down.

Date of experience: October 20, 2022

Thumbnail of user tonyd899
Florida
2 reviews
0 helpful votes
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November 9th, 2023
Verified purchase

Customer Service people were very helpful and courteous!

Quality

Date of experience: October 10, 2023

Thumbnail of user ronn241
Pennsylvania
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Thought i was getting a all weather flag American Flags

Quality

Date of experience: July 19, 2022

Thumbnail of user vickin132
South Carolina
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

No problems, always good quality. What I don't like is this survey

Quality

Date of experience: April 12, 2023

Thumbnail of user williamw3800
South Carolina
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Exactly what I was looking for. Needed to replace old flags in my holder and they fit great.

Quality

Date of experience: April 15, 2023

Thumbnail of user garyl1434
Washington
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Colors are great and stands out in the neighbor hood.

Reason I chose this business:

Qualiity from past purchases

Reason I chose this product:

Wanted a flag that would with stand the elements.

Quality

Date of experience: July 5, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Gary!

Thumbnail of user marileem15
Pennsylvania
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Flags have always arrived and are of good quality.

Date of experience: January 12, 2023

Thumbnail of user thomasm4273
South Dakota
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Placed my order and it came with the correct flags.

Quality

Date of experience: April 12, 2023

Thumbnail of user patriciac3578
Texas
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Fast and easy- good customer service - I'll be back to buy more when these get worn out

Quality

Date of experience: July 5, 2023

Thumbnail of user williamb5363
New York
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Good quality flag, came in a timely manner, will order again when the time comes

Date of experience: April 12, 2023

Thumbnail of user marcoh102
California
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

GREAT!
Work excellent.
Rapid service, online and by phone.

Date of experience: July 5, 2023

Thumbnail of user rosariod32
Florida
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Great service. Thanks! Excellent products. Highly recommend.

Quality

Date of experience: October 20, 2022

Thumbnail of user adamb1883
Nebraska
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Great quality, good price and shipment was here in less than a week.

Quality

Date of experience: July 6, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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