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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,477 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user southeasti
Iowa
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Thank you for the flags. They arrived quickly. Thanks again.

Date of experience: June 6, 2023

Thumbnail of user lindam5768
Arizona
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Needed a flag and received great service very quickly.

Date of experience: September 7, 2023

Thumbnail of user barbaran1167
Wisconsin
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Ordered a flag, and delivery was very timely. Good product also.

Date of experience: March 16, 2023

Thumbnail of user richardw3445
Florida
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

50% of the flags were improperly printed. I have returned them to you for replacement.

Sent bad flags back. Waiting on replacements

Service
Quality

Date of experience: June 6, 2023

Thumbnail of user shirleyc1281
Georgia
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Received in a reasonable amount of time and very satisfied with the product.

Date of experience: June 7, 2023

Thumbnail of user franm169
New Jersey
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I found their service fast and reliable with excellent products

Reason I chose this business:

I have ordered previously

Quality

Date of experience: March 15, 2023

Thumbnail of user johnh8320
Pennsylvania
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Service was excellent and product met all expectations.

Reason I chose this business:

American made.

Reason I chose this product:

Best product for intented use,

Quality

Date of experience: March 15, 2023

Thumbnail of user donnak1518
Oklahoma
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

This is a Christmas gift and has not been opened yet

Date of experience: December 9, 2022

Thumbnail of user shirleyc1273
Florida
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Easy to install And looked very nice blowing in the wind.

Reason I chose this business:

This is the 1st time I've ordered from you.

Reason I chose this product:

My flag was born and I needed a new one.

Quality

Date of experience: May 30, 2023

Thumbnail of user pauls4231
Alabama
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Ordering was Quick and easy. Instructions were spot on. Description accurate.

Quality

Date of experience: September 12, 2022

Thumbnail of user tiffanys779
Georgia
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Easy ordering; items came a lot sooner than expected. Thank you!

Date of experience: September 13, 2022

Thumbnail of user caryt34
Tennessee
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Great product fast and friendly service good people

Quality

Date of experience: May 29, 2023

Thumbnail of user tome707
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Redoing yard so haven't installed it yet
Thank you

Quality

Date of experience: December 2, 2022

Thumbnail of user lawrenceb864
Texas
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Very high quality. Fast shipping. Reasonable price

Reason I chose this business:

Made in America

Quality

Date of experience: February 28, 2023

Thumbnail of user lorid711
California
2 reviews
0 helpful votes
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August 29th, 2023
Verified purchase

Material is of good quality and the price was affordable also.

Date of experience: August 25, 2023

Thumbnail of user lindseyk134
Florida
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

The flag was exactly what we were looking for. Thanks!

Reason I chose this business:

Confederate flag

Reason I chose this product:

For my son that loves history.

Quality

Date of experience: August 22, 2023

Thumbnail of user roberts7752
Oklahoma
2 reviews
5 helpful votes
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November 25th, 2022
Verified purchase

Flags are good looking just hope they last a while.

Reason I chose this product:

Looking good

Quality

Date of experience: October 26, 2022

Thumbnail of user charw29
New York
2 reviews
0 helpful votes
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August 11th, 2023
Verified purchase

The flag is beautiful, my husband loved it. Thank you!

Date of experience: July 12, 2023

Thumbnail of user nulln715
Pennsylvania
1 review
0 helpful votes
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December 12th, 2019
Verified purchase
• Updated review

I have been dealing with this company for over 20 years- I'm nothing but satisfied

Value
Shipping
Quality

Date of experience: December 9, 2019

Great products
December 1st, 2019
Verified site experience
• Previous review

Date of experience: November 28, 2019

Thumbnail of user marthak758
South Carolina
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Product is good and available tracking my order was awful

Quality

Date of experience: April 16, 2023

Thumbnail of user mackp34
Ohio
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Everything was easy to find. They had what I needed in stock.

Quality

Date of experience: October 25, 2022

Thumbnail of user chriss4103
Florida
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

We buy several flags per year and it's always a great experience!

Quality

Date of experience: October 27, 2022

Thumbnail of user michaela5155
Iowa
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Very good...easy to order...the stands came as indicated in communication

Reason I chose this business:

Have used before

Reason I chose this product:

Had need to replace the bases

Quality

Date of experience: October 11, 2023

Thumbnail of user stigw1
Indiana
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

It was easy to repeat my previous order. I am satisfied.

Quality

Date of experience: July 11, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business!

Thumbnail of user thomasb3742
New Mexico
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Not made in the USA. Flags were irregular and badly creased

Quality

Date of experience: October 27, 2022

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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