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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,476 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user henrya332
New York
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

A quick and easy transaction to complete the order!

Quality

Date of experience: December 1, 2022

Thumbnail of user came11
New York
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Great easy to order. Shipping costs were high considering the amount of flags ordered.

Reason I chose this business:

Availability

Reason I chose this product:

Art project

Quality

Date of experience: November 28, 2022

Thumbnail of user julianner43
Germany
1 review
1 helpful vote
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September 21st, 2023
Verified purchase

This online store has a wide variety of flags, they are great quality, and it was fast service!

Reason I chose this business:

Other online and in-person stores either couldn't get it to me on time or didn't have the flags I needed.

Quality

Date of experience: August 22, 2023

Thumbnail of user amandah2172
Maryland
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

The flag case was carefully packaged and shipped to us very quickly. It's exactly what we wanted.

Date of experience: February 22, 2023

Thumbnail of user donb1100
Indiana
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Talked with a nice lady that helped me select what I needed.

Reason I chose this business:

U.S. made & price.

Reason I chose this product:

Suggested by sales person on the phone.

Quality

Date of experience: April 20, 2023

Thumbnail of user jonathanr1246
California
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Great service! Would totally use them again should I require more flags in the future.

Date of experience: October 16, 2023

Thumbnail of user williams5791
Tennessee
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Great price, good quality, would recommend to others

Date of experience: January 19, 2023

Thumbnail of user cherylg963
Michigan
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Product was received as advertised and in excellent condition.

Date of experience: April 21, 2023

Thumbnail of user maxs311
California
1 review
0 helpful votes
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February 17th, 2023
Verified purchase
• Updated review

Nice Flag. Well made exactly what I was looking for

Quality

Date of experience: January 18, 2023

As expected
January 27th, 2023
Verified site experience
• Previous review

Date of experience: December 28, 2022

Thumbnail of user wayneh744
Florida
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Very well made. Exactly as seen in picture. Happy with my purchase.

Date of experience: January 18, 2023

Thumbnail of user kathleenc1983
Washington
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Shipping was faster then stated. Packed very well.

Reason I chose this business:

Price was great

Reason I chose this product:

Needed a double sided flag for my pole. The price was great.

Quality

Date of experience: July 14, 2023

Thumbnail of user dennish1185
Illinois
2 reviews
0 helpful votes
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July 18th, 2023
Verified purchase

Flag was shipped promptly and is of good quality. Would purchase from them again.

Date of experience: July 17, 2023

Thumbnail of user alisac69
Maryland
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Flag very big for school display about the country of Panama.

Quality

Date of experience: October 30, 2022

Thumbnail of user charlesj1159
California
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Excellent excellent excellent. Excellent excellent excellent excellent excellent excellent.

Reason I chose this business:

Made in the USA

Reason I chose this product:

Because I support Ukraine, F Putin

Quality

Date of experience: January 19, 2023

Thumbnail of user kennetha675
Missouri
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Site is extremely easy to use and complete information on products.

Quality

Date of experience: July 14, 2023

Thumbnail of user johnr6444
California
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

First time was good. We need to wait and see if the products hold up better.

They never answered my email request.

Reason I chose this business:

Replacement parts

Reason I chose this product:

Bought them from Ace hardware and Costco.

Service
Quality

Date of experience: July 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business John! We do not sell products to Ace Hardware or Costco. If you purchased a Valley Forge or Annin flag from those vendors they are the companies that you would have to reach out to with your concerns on the quality of their product.

Thumbnail of user bobh1635
Nebraska
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Nice, great price, fast shipping would buy another one

Date of experience: July 15, 2023

Thumbnail of user garys2865
Idaho
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Wonderful Bright Stripes. Thank you for this flag.

Reason I chose this business:

This was not my first flag from your store.

Reason I chose this product:

I am proud to display my AMERICAN FLAG####

Quality

Date of experience: July 14, 2023

Thumbnail of user jillt393
Indiana
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Easy to find what I wanted. Appreciated that it was already a bundled deal.

Date of experience: October 17, 2023

Thumbnail of user williamw2525
New York
3 reviews
0 helpful votes
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February 18th, 2023
Verified purchase

Easy to use website, great prices, excellent quality, and fast shipping! Can't ask for more!

Date of experience: January 19, 2023

Thumbnail of user douglast404
Virginia
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

We have been buying flags from your company for years.

Reason I chose this business:

Best quality

Reason I chose this product:

Our pride in our country

Quality

Date of experience: April 19, 2023

Thumbnail of user deborahs2930
Colorado
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

I hate surveys. Everything was fine. Why does there have to be 50 characters?

Date of experience: April 21, 2023

Thumbnail of user johnm12039
Florida
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Very good customer service why we are repeat customers

Date of experience: April 19, 2023

Thumbnail of user jeffreyf192
New Jersey
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Great selection and prices. A pleasure to deal with.

Reason I chose this business:

Previous purchases were great.

Value
Shipping
Quality

Date of experience: April 30, 2020

Great selection and prices
June 12th, 2020
Verified site experience
• Previous review

Great selection and prices. A pleasure to deal with.

Date of experience: April 17, 2020

Thumbnail of user yvonnes543
Colorado
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Pin is beautifully made and fastens easily to lapel or hat. Love it!

Date of experience: March 30, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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