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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,991
Neutral
54
Negative
53
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,620)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user johnt3807
Arizona
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Poor packaging and soiled flag. Too much of a nuisance to send it back

Good but didn’t want to se d it back because of the inconvenience

Reason I chose this business:

Recommend from friend

Reason I chose this product:

Fits my flag pole

Service
Quality

Date of experience: October 11, 2022

Thumbnail of user jakeh277
Texas
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Customer service was first rate and they deliver a quality product.

Date of experience: December 14, 2022

Thumbnail of user johnp3965
Arizona
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Awesome Deal. Looks Great. Definitely will buy again.

Quality

Date of experience: June 28, 2022

Thumbnail of user camillep94
California
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Great. All we well. Good flags. Came quickly. Just what I expected from online pictures

Reason I chose this business:

Found it online. Good price. Quick.

Reason I chose this product:

For Texas decor.

Quality

Date of experience: March 20, 2023

Thumbnail of user janetr1500
California
1 review
0 helpful votes
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July 10th, 2023
Verified purchase
• Updated review

Arrived quickly. Happy with quality. Price was reasonable.

Reason I chose this business:

Price was right. Had item I wanted

Reason I chose this product:

Ordered for a friend.

Quality

Date of experience: June 10, 2023

Little costly on pistage
June 23rd, 2023
Verified site experience
• Previous review

Date of experience: May 24, 2023

Thumbnail of user sherrys970
Illinois
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Great experience, it took a bit longer than I thought, but that that's the shipping world today.

Date of experience: March 10, 2023

Thumbnail of user raymondz174
Michigan
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Fast delivery and a well made flag. I'm very happy with my purchase.

Date of experience: September 1, 2023

Thumbnail of user dunnsa
Tennessee
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Store offers great quality flags at a hard to beat price Fast delivery. Thank you

Reason I chose this business:

They had a hard to get product.

Reason I chose this product:

My customers requested this product

Quality

Date of experience: June 1, 2023

Thumbnail of user sylviaf186
Tennessee
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Your package came in good shape and each piece was protected by just the right amount of packaging.

Reason I chose this business:

Cruised Google search for these items

Reason I chose this product:

As I am immigrant and naturalized citizen along with wanting to display my flags was the reason.

Quality

Date of experience: June 1, 2023

Thumbnail of user stephenl1459
North Carolina
1 review
1 helpful vote
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April 7th, 2023
Verified purchase

Flags are not worth the extra I paid hoping to get a longer lasting flag

Reason I chose this business:

I thought I would get better quality paying more but I was wrong

Reason I chose this product:

Advertised as being a better flag

Quality

Date of experience: March 8, 2023

Thumbnail of user jamess5781
California
2 reviews
0 helpful votes
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August 29th, 2023
Verified purchase
• Updated review

I just ordered a light for my flag and it will
be mounted soon.

Date of experience: August 28, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business James!

Nice flag
July 25th, 2023
Verified purchase
• Previous review

Very easy and quickxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this product:

Price, size

Date of experience: July 25, 2023

Very easy and quick
July 10th, 2023
Verified site experience
• Previous review

Date of experience: July 10, 2023

Thumbnail of user michaeld6300
Pennsylvania
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

It's a easy process to follow for ordering flags. Good quality and the price was fair.

Quality

Date of experience: May 29, 2023

Thumbnail of user irenep258
Minnesota
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

The small flag looks great on our 1956 wooden cruiser. Fast shipping!

Date of experience: August 23, 2023

Thumbnail of user robertn2065
Pennsylvania
3 reviews
0 helpful votes
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August 21st, 2023
Verified purchase

Ordered from site before, very good. Delivery was pretty quick.

Quality

Date of experience: August 20, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business!

Thumbnail of user pamellab11
Michigan
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Great selection of flags that are well made with quality material. Fast delivery.

Reason I chose this business:

American made.

Reason I chose this product:

The size we have been looking for.

Quality

Date of experience: April 28, 2023

Thumbnail of user catheriner882
Washington
1 review
0 helpful votes
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February 28th, 2023
Verified purchase
• Updated review

Good selection. I wish they had Air Force grave markers in color.

Reason I chose this business:

Looked online

Reason I chose this product:

Needed an extension for the flags so they don't touch the ground

Quality

Date of experience: January 29, 2023

Good selection
February 14th, 2023
Verified site experience
• Previous review

Good selection. I wish they had more Air Force grave markers.

Date of experience: January 15, 2023

Thumbnail of user sharonb2827
Ohio
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Very easy to order and received it in really good time.

Date of experience: January 30, 2023

Thumbnail of user gabrieles51
Washington
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Very easy details, along with good prices.
Arrived quickly. Seems to be durable.

Quality

Date of experience: April 30, 2023

Thumbnail of user anealk
California
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Plastic mounting bracket is flimsy. Should be metal.

Reason I chose this business:

American made.

Reason I chose this product:

High quality flag.

Quality

Date of experience: July 24, 2023

Thumbnail of user robertb8679
Kansas
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Easy ordering and fast delivery,not crazy about this survey however

Reason I chose this business:

Wanted a US made flag

Reason I chose this product:

Wanted a larger flag than my previous one

Quality

Date of experience: July 24, 2023

Thumbnail of user terrir382
Virginia
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Always good quality, great prices & fast delivery!

Date of experience: July 24, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Terri!

Thumbnail of user stevec2469
New York
2 reviews
0 helpful votes
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May 28th, 2023
Verified purchase

Very happy with the quality of this product - would buy again.

Date of experience: April 28, 2023

Thumbnail of user robertm8028
Illinois
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Great delivery speed. Order was fulfilled as expected.

Date of experience: April 29, 2023

Thumbnail of user kipb29
Florida
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

We received out flag kit in a timely manner. Very pleased with the quality.

Date of experience: July 26, 2023

Thumbnail of user waynet452
Montana
1 review
1 helpful vote
  • Send Message
May 28th, 2023
Verified purchase

Found out by information on flag, made in China! No more business from me

Date of experience: April 28, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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