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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,985
Neutral
54
Negative
52
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,611)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user rogerj359
Oregon
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Clean, concise website, very easy to navigate and place order.

Quality

Date of experience: July 29, 2023

Thumbnail of user maryp3168
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Ordered on line and delivery was within a few days.

Date of experience: January 30, 2023

Thumbnail of user carola1765
Florida
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Arrived quickly in good shape. Handy man and brother thought it was straightforward to erect.

Quality

Date of experience: July 30, 2023

Thumbnail of user williamw3785
Virginia
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Awesome company I will definitely be back to purchase other items in the future.

Date of experience: April 7, 2023

Thumbnail of user arronm26
South Carolina
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Looks and feels quality, does its job very well. The replaceable battery is a bonus.

Reason I chose this product:

Looked like a quality product.

Quality

Date of experience: October 2, 2023

Thumbnail of user jeromer105
Iowa
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Website was easy to use. Well explained as shown. Your company specializes in flags.

Reason I chose this business:

Price we right for a dozen flags. I will be giving these flags away as I travel and see a flag is ripped. Faded and worn. I will just drop the flag off and leave. I have placed a label on the wrapping for the new owner to replace their worn flag with this new one. And to give their worn flag to a VFW or an American Legion Service Origination.

Reason I chose this product:

Excellent weather qualities.

Quality

Date of experience: October 17, 2022

Thumbnail of user marks6687
California
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Easy to find the flag I needed. Price seemed reasonable.

Quality

Date of experience: October 2, 2023

Thumbnail of user tiarh
Texas
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Product is great. We received it in a timely manner. Thank you.

Service
Value
Shipping
Quality

Date of experience: July 3, 2023

Thumbnail of user debrag960
Arkansas
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Fast service. The flag we received was an excellent product. It is superbly made.

Reason I chose this business:

Excellent product

Reason I chose this product:

Excellent product

Quality

Date of experience: January 6, 2023

Thumbnail of user cathryns42
Pennsylvania
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Days shortage of products on the shelf this company was able to deliver

Date of experience: April 6, 2023

Thumbnail of user rebae6
South Carolina
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

I have order these for years, everyone love them and affordable. Thank you

Reason I chose this business:

I bought them years ago

Reason I chose this product:

Like them, got from another gtoup

Quality

Date of experience: June 15, 2023

Thumbnail of user davidk3815
Idaho
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Received shipment fast, Happy with everything. Thanks!

Reason I chose this business:

Looking for a flag that could stand all the elements

Reason I chose this product:

Suppose to be durable

Quality

Date of experience: December 17, 2022

Thumbnail of user paulc3406
Maryland
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

The flag pole that we purchased is designed very well and was affordable.

Date of experience: June 15, 2023

Thumbnail of user janisa16
Florida
2 reviews
0 helpful votes
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April 20th, 2023
Verified purchase

Love the communication, making sure I received it on time. Thanks

Reason I chose this business:

Made with pride

Reason I chose this product:

Because I check stores and most were made in China.

Quality

Date of experience: March 21, 2023

Thumbnail of user williamg2967
Maine
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

I received it quicker than expected.
Great service!
Thank You,
Bill

Date of experience: June 14, 2023

Thumbnail of user sharim207
Kentucky
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Quick and easy process. Very pleased with my new flag.!

Date of experience: March 21, 2023

Thumbnail of user janes1470
Texas
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Timely and met expectations. Exactly the size I needed.

Quality

Date of experience: September 28, 2022

Thumbnail of user lindab5408
Washington
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Easy to find what we needed online and a very quick delivery.

Reason I chose this business:

Compared quality and price, plus I believe I’ve ordered from United States Flag Store before.

Reason I chose this product:

It fits my 35-foot pole.

Quality

Date of experience: June 13, 2023

Thumbnail of user rogers1229
Tennessee
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Had to wait a while on phone, but in general good polite, and efficient help

Reason I chose this business:

Wanted a good quality product...as admin. Of our gated community, I order 2-3 replacement flags per year for a tall flagpole overlooking the Tenn. River... moved up to the 8x12 in stages for better presentation. Would welcome suggestion if there is a more durable fabric than what we have (also would really like a USA product if possible) thanks for your inquiry...Roger

Reason I chose this product:

See above...(flag durability)

Quality

Date of experience: March 22, 2023

Thumbnail of user johnh8346
South Carolina
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

High quality flag. Delivered on time. Easy to order.

Date of experience: March 20, 2023

Thumbnail of user deniseb1902
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Very easy! Love them! Ordered two, perfect with storms starting to have.

Quality

Date of experience: June 2, 2023

Thumbnail of user edwardd802
Virginia
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Everything went smoothly and the delivery came earlier than anticipated.

Date of experience: June 2, 2023

Thumbnail of user kimberlyp1604
Ohio
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Huge selection. Very reasonable prices. Easy checkout process.

Quality

Date of experience: September 2, 2023

Thumbnail of user levih108
Washington
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Everything went as it should. Order, payment, delivery, product quality all was well

Date of experience: December 3, 2022

Thumbnail of user davidt3870
Pennsylvania
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Positive and timely delivery cost was reasonable...

Reason I chose this business:

Website was helpful with choices available

Reason I chose this product:

Quality and selection

Quality

Date of experience: August 28, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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