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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
1,985
Neutral
54
Negative
52
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47,474 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,611)

Rating

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user robertj963
New Jersey
1 review
0 helpful votes
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July 27th, 2020
Verified purchase
• Updated review

I did get the case on time, and my experience was Great! Thank You for an outstanding job. Bob J.

Reason I chose this business:

Made in America, and you gave the measurements in Inches.

Reason I chose this product:

Pictures matched the product and where clear. Thanks again.

Value
Shipping
Quality

Date of experience: June 27, 2020

If I get the case on time my experience was Great
July 17th, 2020
Verified site experience
• Previous review

Date of experience: June 17, 2020

Thumbnail of user melissag2053
Pennsylvania
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Easy to order, competitive pricing and received items quickly.

Service
Quality

Date of experience: May 4, 2023

Thumbnail of user danielv1145
Oregon
2 reviews
0 helpful votes
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August 1st, 2023
Verified purchase

It's Perfect, absolutely %!
That is the best description I can give.
Thank you!

Reason I chose this business:

I like the company and I have purchased flags from the before.

Reason I chose this product:

I support Ukraine.

Quality

Date of experience: July 31, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Daniel!

Thumbnail of user mikes4395
Virginia
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

These are great quality flags! I'm so impressed with my order!

Date of experience: May 4, 2023

Thumbnail of user charlesn489
Mississippi
1 review
0 helpful votes
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August 31st, 2023
Verified purchase
• Updated review

Ok transaction as usual. Item arrived in a timely fashion

Reason I chose this business:

Have always had a good experience with US Flags

Reason I chose this product:

Needed a replacement for a worn and faded flag

Quality

Date of experience: August 1, 2023

A-OK clear instructions to follow
July 19th, 2023
Verified site experience
• Previous review

Date of experience: July 18, 2023

Quick and easy
August 14th, 2021
Verified site experience
• Previous review

Date of experience: July 15, 2021

Thumbnail of user matthewl1398
New York
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Had most of what I was looking for and products were perfect!

Quality

Date of experience: August 1, 2023

Thumbnail of user tonyk784
North Carolina
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Good part, but the cost is very high hope to get discount on my next order

Date of experience: August 1, 2023

Thumbnail of user bryang144
New York
2 reviews
0 helpful votes
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December 12th, 2022
Verified purchase

Great experience with ordering and fast shipping
Would highly recommend

Reason I chose this product:

For a memorial

Quality

Date of experience: November 12, 2022

Thumbnail of user dimishab
Pennsylvania
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

The flags we received for our church were very good quality and in excellent condition.

Date of experience: May 5, 2023

Thumbnail of user harryw223
Texas
2 reviews
7 helpful votes
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September 13th, 2022
Verified purchase

Great Quality well made flag of good construction!

Quality

Date of experience: August 14, 2022

Thumbnail of user martig28
Maine
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase
• Updated review

Flags were shipped and received very quickly. Nice quality. Thank you!

Date of experience: October 3, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Marti!

Great selection
November 17th, 2019
Verified site experience
• Previous review

Date of experience: November 14, 2019

Thumbnail of user chipm47
Louisiana
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Overall, me and my family are happy with the flag poles. Thank you. Chip Moore

Reason I chose this product:

Customer reviews. Hurricane proof poles

Service
Quality

Date of experience: July 3, 2023

Thumbnail of user michaelm12190
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

User friendly web-site; good delivery and follow-up, great quality.

Reason I chose this business:

No special reason

Reason I chose this product:

Supporting a cause.

Quality

Date of experience: July 2, 2023

Thumbnail of user xalinaw
California
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Quick delivery, top notch packaging. Received all items in tact!

Date of experience: October 4, 2023

Thumbnail of user garys2852
California
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Normal order for a flag holder that I could not get at any other place.

Quality

Date of experience: July 3, 2023

Thumbnail of user maryc4761
New York
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Very good. Easy to order and revived them in a timely manner

Reason I chose this business:

First up on the google

Reason I chose this product:

Testing for project

Quality

Date of experience: April 10, 2023

Thumbnail of user dicks96
Texas
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

I have been buying cotton flags, and they don't last. Very happy with my nylon flag.

Quality

Date of experience: October 18, 2022

Thumbnail of user jasonc2341
Texas
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Ordering was easy, so many sizes and fabrics to choose from, delivered on time...

Reason I chose this business:

Ordered previously, good service

Reason I chose this product:

Needed new flags

Quality

Date of experience: December 29, 2022

Thumbnail of user keithh1137
Michigan
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Pleasant. Delivered on time. Flag is of good quality.

Date of experience: April 10, 2023

Thumbnail of user cierad5
California
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

The flag came quick and it is adorable. Thank you.

Date of experience: October 18, 2022

Thumbnail of user fbcg
Texas
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

I bought 22 flags for this specific event coming up and it all came through.

Date of experience: October 4, 2023

Thumbnail of user donaldb1467
Wisconsin
1 review
1 helpful vote
  • Send Message
November 16th, 2022
Verified purchase

US Flag Store offered what I was looking for. Very pleased.

Quality

Date of experience: October 17, 2022

Thumbnail of user larryl433
Florida
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Quality products at a good price with speedy delivery.

Reason I chose this business:

Long ago Internet searching.

Reason I chose this product:

Celebrating being an American!

Value
Shipping
Quality

Date of experience: May 12, 2020

Always an efficient and professional experience
June 12th, 2020
Verified site experience
• Previous review

Date of experience: April 27, 2020

Thumbnail of user michaelb9661
Florida
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

Quick and easy great product well made high quality very happy

Quality

Date of experience: January 8, 2023

Thumbnail of user nancyy54
Ohio
1 review
0 helpful votes
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October 26th, 2019
Verified purchase
• Updated review

Fast delivery, great flag diversity. Everything is packaged well.

Reason I chose this business:

I picked United States Flag Store because well, they have every flag I could dream of. You can choose state flags, countries, and even more.

Reason I chose this product:

My choice of these products are to start collecting flags. I was going to start with the Chinese regions first and work my way across Asia.

Value
Shipping
Quality

Date of experience: October 23, 2019

I love it
October 13th, 2019
Verified site experience
• Previous review

Date of experience: October 10, 2019

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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