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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,985
Neutral
54
Negative
52
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,611)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user jerrya699
Vermont
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I ordered a Marine Corps emblem for the top of my motorcycle flag pole and a POW MIA flag both arrived in the time frame they said it would and both are of high quality.

Reason I chose this business:

It had what I was looking for.

Date of experience: October 6, 2024

Thumbnail of user gils45
Illinois
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

Very good response. Simple, fast, on target-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: July 27, 2024

Thumbnail of user dennish1490
Ohio
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

I just ordered the flag, so all i know is that it is made in the us. This matters to me. I am sure I will like the flag. Mine is getting old. I received my flag and it is flying proudly.

Date of experience: September 18, 2024

Thumbnail of user dianed2193
Michigan
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase
• Updated review

I was so happy to find a small flag with grommets at a good price!

Reason I chose this business:

You had the size I was looking for! Searched several stores in my area! No luck! So glad I found you online!

Date of experience: October 23, 2024

So happy to find a small flag with grommets at a good...
September 15th, 2024
Verified site experience
• Previous review

So happy to find a small flag with grommets at a good price!

Date of experience: September 5, 2024

Thumbnail of user patriciah3820
Pennsylvania
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Easy to find- good selection. Well made construction and glad to support American-made goods.
One minus - delivery took a little longer than expected.

Date of experience: September 6, 2024

Thumbnail of user corinner84
Massachusetts
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I needed 12" x 18" flags of over 30 countries for an event to celebrate the diversity of our church congregation. United States Flag Store had so many international flags in stock and at a reasonable price. They didn't have that size flag for every country I needed, but they had most of them! I would definitely recommend and order from them again in the future.

Reason I chose this business:

United States Flag Store was one of the only websites that offered so many international flags at a reasonable price that would arrive in time for our event.

Date of experience: July 14, 2024

Thumbnail of user julieh3874
North Carolina
1 review
0 helpful votes
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November 5th, 2024
Verified purchase

Wonderful experience prompt correspondence with customer service- pricing is excellent

Prompt fast fixed problem

Reason I chose this business:

Saw it online. Price is ideal

Service

Date of experience: October 26, 2024

Thumbnail of user cynthiaj1452
Pennsylvania
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Easy to find what I wanted and to pay. Quality merchandise and the cost was half of what other sites were charging for the exact same product.

Date of experience: October 6, 2024

Thumbnail of user traciec112
New York
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

The first order we received we were missing the pole for marker. I called customer service and was transferred around to other people. No communication from anyone u til I received an email that the item was on back order and may not come. Didn't respond to the email because it said after 30 days the order would be cancelled. A couple weeks later we received the item. It worked out in the end but a little better communication would have been appreciated

Reason I chose this business:

My husband found it online

Service

Date of experience: July 13, 2024

Thumbnail of user timothys1956
Colorado
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Marker is much bigger than expected! Can't wait to put these out for our beloved veterans! Shipment, even with a back order, still came earlier than planned! I would order again!

Initial order was back ordered. Instructed company that I wanted to stay with our order. Company gave is a estimated delivery date….yet order came earlier than scheduled!

Service

Date of experience: August 4, 2024

Thumbnail of user maeserw
Utah
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Reasonable prices, was delivered at the specified date, and the flag has served us well.

Date of experience: October 22, 2024

Thumbnail of user snodawgs
Washington
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

This site is easy to navigate, to find what you need, and to make the final purchase. The quality of the products I have purchased here go above and beyond what I expected and for a great price. OR, you can pay more for less somewhere else, your choice. Because we live in America and we are free to make bad choices if we want to.

Reason I chose this business:

I was lucky enough to find this business while I was Google searching for a confederate flag, they are not as easy to find as you might think.

Date of experience: July 16, 2024

Thumbnail of user boba1062
Michigan
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

We ordered in early June and had our flags in less than a week. We were pleasantly surprised at the uality and atteention to detail, expecting that they would only last for a long weekend, these flags are still on display and looking as good as they did on the first day we put them on display.

Reason I chose this business:

Best selection and a previous purchase that was a positive experience.

Date of experience: July 28, 2024

Thumbnail of user jeano437
Iowa
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I could not find a 2.5ft X 4 ft flag with grommets locally and only one place had one as a banner. I only buy Annin because of the superior quality so I was thrilled to find this store online. Easy to order and pretty quick delivery during these SLOW postal service times. THANK YOU!
Now if I can just find a better pole that allows free flying without wrapping around itself!

Reason I chose this business:

It had the 2.5x4 Annin Flag that I wanted.

Date of experience: August 24, 2024

Thumbnail of user geraldr542
Tennessee
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

My Tennessee flag proudly flies n my home. It is well made and I am pleased with the flag. But what I didn't like was the extremely slow processing and shipping of the flag.

Reason I chose this business:

I am a repeat customer.

Date of experience: August 15, 2024

Thumbnail of user sandrap2371
New York
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I was very pleased with my order. The flags were precisely as pictured and even better quality than I imagined. I will definitely use the United States Flag Store again.

Reason I chose this business:

I liked the fact that they were made in the USA.

Date of experience: August 7, 2024

Thumbnail of user michaelr7424
Massachusetts
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Stop sending emails and the flag wasn't what I thought it was and not going through the hassle to send it back and it was cheap made and not worth the money!

Date of experience: September 21, 2024

Thumbnail of user steveh5663
Illinois
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Quick shipping! Nice flag!*Quick shipping! Nice flag!

Date of experience: October 25, 2024

Thumbnail of user robertg5998
Michigan
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I am extremely satisfied with the light and I was kept apprised of the order and shipping.I will definitely order again from The United States Flag Store!

Reason I chose this business:

Found it on line and thought I’d try it.Glad I did!

Date of experience: September 23, 2024

Thumbnail of user roryc113
Texas
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I had to create an account. After trying several times by following the requirements of "must be 7 characters, both Alphabetic and Numeric Characters", which were rejected in my first 6-7 times, I decided to add a SPECIAL character...low and behold, that worked. That needs to be added to the instructions to create an account.

Service

Date of experience: August 24, 2024

Thumbnail of user ritam804
Oklahoma
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I've been ordering these flags for several years now and have never been disappointed. The flags are always perfect and very economical!
Thank you United States Flag Store!

Reason I chose this business:

Never disappoints! Always great prices!

Date of experience: August 9, 2024

Thumbnail of user williamp5125
California
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Used the flag at our Greek family reunion and it was well displayed and respected.

Date of experience: October 21, 2024

Thumbnail of user davidp9478
New Jersey
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

The whole experience of shopping on the site was exceptional

Reason I chose this business:

I found what I needed

Date of experience: October 24, 2024

Thumbnail of user leeannw85
Texas
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Very happy with the ease of ordering along with the delivery!

Reason I chose this business:

Made in the USA!

Date of experience: October 24, 2024

Thumbnail of user pauls8129
Ohio
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

United Stated Flag delivered a good quality flag at a good price.

Reason I chose this business:

Price and availability.

Date of experience: October 24, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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