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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,985
Neutral
54
Negative
52
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47,474 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,611)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user chrisr2744
Louisiana
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Proud and honored to purchase The American Flag from an American company... Wouldn't have it any other way!

Reason I chose this business:

Because its American

Date of experience: October 4, 2024

Thumbnail of user rics74
Massachusetts
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Received order without ever getting purchase or shipping documentation

Date of experience: October 24, 2024

Thumbnail of user amyl3464
West Virginia
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

A great variety to choose from, good prices and delivery was fast.

Reason I chose this business:

Your name says it all. USA.

Date of experience: October 24, 2024

Thumbnail of user mrsraym
Florida
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Great company. Quality products! Highly recommend for all your flag needs.

Reason I chose this business:

Well made, good rep and made in America.

Date of experience: October 24, 2024

Thumbnail of user bobr1258
Tennessee
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I ordered the flag on line with my mobile device. It was easy and the flag came within just a couple of days. Easy!

Reason I chose this business:

U.S. Flag had exactly what I wanted and they made it easy to shop on their web site.

Date of experience: October 3, 2024

Thumbnail of user joels807
Texas
1 review
0 helpful votes
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October 28th, 2024
Verified purchase
• Updated review

Withstands the elements-mostly wind as we are on a hill
Keeps the color and looks good

Date of experience: October 18, 2024

Fast, easy
November 16th, 2023
Verified site experience
• Previous review

Date of experience: November 9, 2023

Thumbnail of user lizm887
Arizona
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

After looking at several flag stores, I chose yours. The quality looked great, and the size options allowed me to find the odd size I needed for my setup. I burned my last flag because the winds ripped it badly. The flag I got from you is heavy duty and the embroidery is beautiful. Well done!

Reason I chose this business:

Size options and apparent quality

Date of experience: August 18, 2024

Thumbnail of user kellys2620
South Carolina
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Easy to navigate through the site...and the flag I wanted was on sale, which was an added benefit! I have purchased my outdoor US flag from this site before and have been pleased with the service and quality.

Date of experience: July 18, 2024

Thumbnail of user kristink482
Montana
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Great response, these flags last a long time in our outdoor environment.

Reason I chose this business:

Past experience

Date of experience: October 23, 2024

Thumbnail of user johnwv1
Utah
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Everything was easy to navigate and shipping was received in a timely manner.

Reason I chose this business:

Looking for a weather resistant flag that doesn’t fade as fast

Date of experience: October 21, 2024

Thumbnail of user twayned1
New Hampshire
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Placed my orders on the phone. The representative was very knowledgeable and professional.

Great customer service!

Reason I chose this business:

On the internet

Service

Date of experience: October 21, 2024

Thumbnail of user crystalb1112
Germany
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Everything arrived quickly and is great quality. Definitely better than flags I've bought from other sites.

Date of experience: October 4, 2024

Thumbnail of user jeremys1533
Missouri
1 review
1 helpful vote
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October 10th, 2024
Verified purchase

I have bought world flags from United States Flag Store for many years and I have always been satisfied with their reliable service and quality products.

Date of experience: September 30, 2024

Thumbnail of user barbarab6499
Washington
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

We were pleased at the price and quick service. The flags and brackets were very nice.

Date of experience: October 22, 2024

Thumbnail of user rogerw1873
New York
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Product delivered as described. Happy with the quality of the product and the service

Reason I chose this business:

Found the size we needed on this site after searching other options

Date of experience: October 22, 2024

Thumbnail of user micheld175
New York
2 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

I received delivery of my flag set within 3 days of my order. There was a misselection with the size of the flag stand which when notified they corrected immediately. The phone representative was concerned and very friendly while we sorted things out.

Described above

Reason I chose this business:

1. Established company for your flag needs
2. Great selection of flags and accessories
3. Timely turnaround for delivery

Service

Date of experience: August 18, 2024

Thumbnail of user nandog
Washington
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The flag is too short so I emailed customer service which was very quick to respond; unfortunately the flag could not be replaced with the correct length as it was a supplier issue.

They said they would refund the flag but could not replace the flag since they would all be 4 inches short.

Reason I chose this business:

They have the correct shade of green for the Mexico flag.

Service

Date of experience: August 5, 2024

Thumbnail of user avisp23
Ohio
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Very pleased. With the flags. Colors do not fade until months later

Reason I chose this business:

Sent out orders soon after ordering

Date of experience: October 22, 2024

Thumbnail of user shennat2
Virginia
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

This flag arrived when promised. Beautiful color and a very fair price.

Reason I chose this business:

Because I am a born American.

Date of experience: October 22, 2024

Thumbnail of user wyattd57
Rhode Island
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

This was a quality product, but I wish there was a view of the of the bottom of how it attaches to the pole was available. We had to adjust our pole to make it fit.

Date of experience: August 12, 2024

Thumbnail of user ronr1131
California
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Simple! Excellent website, easy to use! This was not my first purchase with US Flag store. I quickly found what I wanted, ordered it and received it in a reasonable time. Great quality product.

Date of experience: July 30, 2024

Thumbnail of user theodorec166
Washington
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

The sticks are thick and the flags are well woven to support Highwinds… have them on my motorcycles we go 75 miles an hour, and they look great in the wind

Reason I chose this business:

Because the flags in the stores are cheap

Date of experience: August 11, 2024

Thumbnail of user ronaldb1992
Washington
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Very pleased Exactly what I was looking for.I put in the front yard so all people a cars could see my flag

Date of experience: October 3, 2024

Thumbnail of user gregs1805
New York
1 review
0 helpful votes
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October 30th, 2024
Verified purchase
• Updated review

Great and easy to use site.
Lots of options to choose from
Thanks

Date of experience: October 20, 2024

So far so good
September 12th, 2024
Verified site experience
• Previous review

Date of experience: September 2, 2024

Thumbnail of user melissab3523
Illinois
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I put my flag outside on the pole like normal and when it rained on the flag all of the red bleed into the white so I had to buy one from the store nearby.

Date of experience: August 10, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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