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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,612 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,986
Neutral
54
Negative
52
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47,473 reviews

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One of the oldest flag retailers online.
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Reviews (7,612)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user melissab3523
Illinois
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I put my flag outside on the pole like normal and when it rained on the flag all of the red bleed into the white so I had to buy one from the store nearby.

Date of experience: August 10, 2024

Thumbnail of user sandral2404
Washington
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

I ordered a 12 x 18 flag but mail service seemed to have lost my order. After patiently waiting for some time, I contacted the flag store who sent a replacement. The Flag Store immediately sent out a replacement.

Thank you so much for sending a replacement flag for my original order lost by postal. The Legionnaires at American Legion Post 41 send their appreciation.

Reason I chose this business:

Other stores did not have a certain flag in the size needed. Legionnaires wanted a set of US territorial flags in a certain size..

Service

Date of experience: July 18, 2024

Thumbnail of user roberts13731
North Carolina
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Buy quality American made product from Valley Forge. You'll be glad you did.

Date of experience: October 21, 2024

Thumbnail of user franks2520
Colorado
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

As I stated, I have used United States Flag Store for some time and have yet failed to be disappointed in their service.

Could have been better, but perhaps my ability to communicate was at fault

Reason I chose this business:

There are some things that I need that I can't find at my usual retailer, so I gave United States Flag Store a whirl and haven't had any regrets

Date of experience: October 15, 2024

Great service and great merchandise
July 18th, 2024
Verified purchase
• Previous review

No problems other than some sketchy websites trying to ride your coattails.

Reason I chose this business:

Seemed like a good place to get what I was looking for.

Date of experience: July 8, 2024

Thumbnail of user robertg7581
Florida
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Web site easy to use and product selection is best I have found

Reason I chose this business:

They had what I needed

Date of experience: October 21, 2024

Thumbnail of user christopherw3013
Delaware
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

See title for my experience which was most satisfactory and highly recommended.

Date of experience: October 21, 2024

Thumbnail of user trinityg35
Maine
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

I love these beautiful flags! It took me some time to fine American flags that are actually made in AMERICA but I found them and am so glad I did. Great quality!

Reason I chose this business:

Because they’re made in AMERICA!

Date of experience: August 9, 2024

Thumbnail of user jaynem212
South Dakota
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Placed order-was contacted by a rep to confirm & when order was received it exceeded my expectations. The products were of great quality-would definitely order again from this company😊

Reason I chose this business:

Came up on my search

Date of experience: August 29, 2024

Thumbnail of user tedh360
Wisconsin
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I called and spoke with the store's customer service representative and that person was both knowledgeable and professional. I ended up getting exactly the product I wanted, largely due to the information I received from the sales rep.

Reason I chose this business:

I have ordered from the United States Flag Store before and have been pleased by both their products and customer service if I have any questions.

Date of experience: July 15, 2024

Thumbnail of user richardp3755
Virginia
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I was looking for a quality American Flag to fly 24/7 at a reasonable price. US Flag met my expectations.

Date of experience: September 29, 2024

Thumbnail of user sandrah3060
Oklahoma
2 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

This was my second flag from your company. Very pleased with it until a couple of days before Memorial Day. Someone just came up to my yard and stole it! UGH...I will be ordering another one but I have to save up for it because we are on a fixed income and my husband is 100% service connected Vietnam war veteran.

Reason I chose this business:

I had ordered from your company a couple of years ago and there was no match in the quality of your flags, compared to others.

Date of experience: June 29, 2024

Thumbnail of user christinaw1123
Saudi Arabia
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Have purchased from company before and will again. Fast shipping, good customer service, good product

Date of experience: September 27, 2024

Thumbnail of user patrickm3651
Oregon
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

The solar flag pole lights are fantastic and really show off our flag.

Reason I chose this business:

I think they had the best quality flag and the nicest light available.

Date of experience: October 18, 2024

Thumbnail of user donnam5442
Virginia
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

The flag is of excellent quality. It is hanging proudly in my yard with a light on it!

Reason I chose this business:

I chose it because I wanted a USA-made flag.

Date of experience: October 18, 2024

Thumbnail of user ninab477
New York
1 review
0 helpful votes
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October 28th, 2024
Verified purchase
• Updated review

Said free shipping BUT even using my Amazon acct as I don't have pay pal etc it charged me shipping
N but paid shipping love the flag

Reason I chose this business:

Had what I wanted and was recommended

Date of experience: October 18, 2024

Said free shipping BUT even using my Amazon acct as...
August 30th, 2024
Verified site experience
• Previous review

Said free shipping BUT even using my Amazon acct as I don't have pay pal etc it charged me shipping

Date of experience: August 20, 2024

Thumbnail of user christineo1011
Massachusetts
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

My husband and I purchased these flags for the kids in our neighborhood to carry in the Parade of Athletes to kick off the Backyard Olympics! The kids stood for the anthem, cited the Olympic Creed then participated in the Torch Run, carrying the 1996 torch that my husband carried as it travelled from Greece to Atlanta! Great way to kick off the Olympics and keep the spirit alive!

Reason I chose this business:

Best quality for a reasonable price.

Date of experience: August 29, 2024

Thumbnail of user georgeanna5
Massachusetts
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Easy process! It's now more important than ever, to show love of country! Very nice flag for a reasonable price.

Date of experience: September 30, 2024

Thumbnail of user jessicas4075
New York
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I bought a flag holder with a different military crest on it it a few years ago and really liked the item, so when I had a reason to buy another military item, I knew exactly what I wanted.

Reason I chose this business:

Previously purchased.

Date of experience: September 15, 2024

Thumbnail of user paulf2744
North Carolina
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Good quality flags at a good price. Easy website to navigate

Date of experience: October 18, 2024

Thumbnail of user richardh4639
Connecticut
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

XxxNow is the time for all good people to come to the aid of their country. Now is the time for all good people to come to the aid of their country. Now is the time for all good people to come to the aid of their country.

Reason I chose this business:

XxxNow is the time for all good people to come to the aid of their country. Now is the time for all good people to come to the aid of their country. Now is the time for all good people to come to the aid of their country.

Date of experience: July 20, 2024

Thumbnail of user muntherus
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

The package I received was damaged And the United States of America flag staffed was cracked. I had to glue and tape it back together. I was not satisfied with the method use in the Packaging and Shipment of this item.

Reason I chose this business:

I was looking for a place to buy flags wholesale and thought that it would be good to test out the quality of the United States flag store inventory

Date of experience: August 17, 2024

Thumbnail of user alip139
California
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

We felt like we definitely got a good value for the product we received.

Reason I chose this business:

American owned.

Date of experience: October 18, 2024

Thumbnail of user markt3405
New York
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Reliable shopping experience every time. Thanks US Flag Store!

Date of experience: October 18, 2024

Thumbnail of user kristinem411
Texas
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Customer service was excellent and the flags are good quality.

Service

Date of experience: October 18, 2024

Thumbnail of user lindar3844
Florida
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The flags are of good quality for the price.
Especially liked the Florida state flags and so did my neighbors. It did take a long time to receive them.

Reason I chose this business:

You had the state flags, something different.

Date of experience: August 4, 2024

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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