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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,612 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,986
Neutral
54
Negative
52
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47,473 reviews

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One of the oldest flag retailers online.
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Reviews (7,612)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user karenk3554
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

We adorn our neighborhood for national holidays and these flags are great. We keep adding more every year and the quality and consistency is fabulous.

Reason I chose this business:

Made in the US!

Date of experience: August 4, 2024

Thumbnail of user lynnc1147
New York
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Very satisfied. Would recommend to others. I would order again if needed in the future.

Reason I chose this business:

Found on line

Date of experience: October 14, 2024

Thumbnail of user mikeh3341
Illinois
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I received an email that one of the items was back ordered and my order would be shipped as soon as it became available. But the next part concerned me. It said that if the item was not available by a certain date the order would be canceled. I still wanted all the other items in the order even if that one item was not available. I received all the items but the email made it uncertain if anything would be delivered if that one item was not available.

Date of experience: August 18, 2024

Thumbnail of user edwardp1289
New York
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Too soon to tell, due to Upstate N.Y. Winter weather, and displayed 24/7.

Date of experience: October 16, 2024

Thumbnail of user kimm2822
Virginia
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Super quick turnaround for order to shipping to arrival. Flags are always great quality.

Date of experience: October 15, 2024

Thumbnail of user francesb834
Pennsylvania
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

It was very easy to order, did not take long for it to come after I placed the order, very well made.

Date of experience: September 28, 2024

Thumbnail of user lindal1382
Florida
2 reviews
0 helpful votes
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December 15th, 2024
Verified purchase

Easy order reasonable price good quality got it before election looks great with my trump flag

Reason I chose this business:

Made in usa

Date of experience: October 17, 2024

Thumbnail of user emilyg1307
Kansas
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The pins were great. They came in on time and worked well as souvenirs for when I traveled abroad. The backs were a little difficult to put on, but the front of them looked nice.

Reason I chose this business:

They had what I was looking for at a really good price.

Date of experience: July 27, 2024

Thumbnail of user putnamc
Tennessee
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great service and easy to order. Arrived in good condition when they said it would. Will definitely order from United States Flag store again.

Date of experience: September 16, 2024

Thumbnail of user manistiqueh
Michigan
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

All went the way it should have gone, no problems. I still have not checked the contents of the box so I do not want to rate to high until see contents

Reason I chose this business:

Saw on google search

Date of experience: August 5, 2024

Thumbnail of user leight87
Tennessee
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

The website was easy to navigate, and ordering was simple. I like that the website shows the inventory on hand. It made my decision to order easy. Delivery was quick.

Reason I chose this business:

I shopped around, and United States Flag Store had the best prices, and enough inventory on hand to fill our order.

Date of experience: August 5, 2024

Easy to navigate website, and simple to order
June 16th, 2023
Verified site experience
• Previous review

Date of experience: May 17, 2023

Thumbnail of user rchesterr
Texas
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I am very pleased with the 4 X 6 outdoor USA flag. The material is sound, the stitching is secure, and the flag looks great.

Reason I chose this business:

I chose United States Flag Store because the products are made in the USA and the prices are reasonable.

Date of experience: September 27, 2024

Thumbnail of user courtenayr7
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Received the flags I ordered in a timely manner, and found all of those I wanted. I ended up returning one because I ordered the wrong size and found the return process to be seemless.

processed a return with ease.

Reason I chose this business:

Great choices and price

Service

Date of experience: September 9, 2024

Thumbnail of user edwardcu
Indiana
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

The website worked well. Ifound what I was looking for. It arrived on time. The flagpole was perfect, looks great, solid and easy to put up.

Reason I chose this business:

I chose this company because I had done business with them before and was similarly satisfied.

Date of experience: September 20, 2024

Thumbnail of user johnnyg498
South Carolina
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

After just a few weeks the yellow is fading. I had hoped the flag would be of better quality.

Reason I chose this business:

It showed up first on my search

Date of experience: October 5, 2024

Thumbnail of user kimberlym3357
New Jersey
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Great experience! I like the fact that you check on your customers.

Reason I chose this business:

Searched on internet.

Date of experience: October 15, 2024

Thumbnail of user allenw416
Montana
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Great and fast delivery. Easy ordering. I have been buying flags for 10 years now. Customer service is always helpful too. I order my flags online now. Prices are very good. I am very happy and satisfied with United States Flag Store. Sincerely Allen L Wellenstein.

Reason I chose this business:

Found the flag company online. Great customer service.

Date of experience: June 29, 2024

Thumbnail of user thomasc3790
Washington
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

After purchasing our US flags we had numerous rather severe storms, The winds were measured at 86 mph. The flag withstood the high winds but power lines were decimated. High quality product that well made and withstood storms. Flag was received in a timely manner and no complaints.

Date of experience: June 30, 2024

Thumbnail of user lyndonn7
Illinois
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

This was my purchase and my money so why you demand I give 50 characters?

Reason I chose this business:

I have had experience with this store before.

Date of experience: October 11, 2024

Thumbnail of user marya4598
Michigan
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy shopping. Love that it's USA made. Quick shipping. The flag holder that came with it is of much better quality than the one I had.

Date of experience: August 14, 2024

Thumbnail of user la.p
Texas
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I am pleased with my experience with the flag store. The site was easy to navigate, the selection was spot on, and the shipment was speedy and right on time.

Reason I chose this business:

I do repeat business with this flag store because I am so pleased with their services

Date of experience: September 4, 2024

Thumbnail of user cindyr1052
Texas
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The prices are better than other American flag outlets. The quality is the same or better.

Reason I chose this business:

I have ordered from them before and I have had good experiences. Fast shipping, good customer service, good products, good prices!

Date of experience: October 14, 2024

Thumbnail of user dylane197
South Carolina
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

The order process was effortless, and shipping was quick. Very satisfied to support an American made product.

Reason I chose this business:

I was recommended by a coworker.

Date of experience: August 16, 2024

Thumbnail of user konradh14
Arizona
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

The item we received was of high quality. The ordering was smooth.

Reason I chose this business:

I saw a show on TV about the company and it's history.

Date of experience: October 14, 2024

Thumbnail of user williamf2804
Georgia
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

I am very happy with the flags we have ordered before. They are very sturdy and can stand up to the tough Florida weather.

Date of experience: September 17, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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