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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,620 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,991
Neutral
54
Negative
53
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,620)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user cindyh1247
Ohio
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Great as always. I have ordered our flags from each of our places of birth for our family: Ohio, Minnesota, California and Guam to display on our home! The flags last along time!

Date of experience: August 26, 2024

Thumbnail of user timd1008
Wyoming
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

Flag pole was bent during shipping (appeared to have been run over by a forklift), was promptly returned and replaced.

Service

Date of experience: September 9, 2024

Great products, great service...
June 28th, 2023
Verified site experience
• Previous review

Great products, great service...MERICA!

Date of experience: June 28, 2023

Customer happy, easy installation
February 11th, 2023
Verified purchase
• Previous review

Stands up to N.W. Wyoming winds with 2 flags no probl

Date of experience: January 12, 2023

Thumbnail of user tobyw111
Tennessee
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Nice website and easy checkout no problems whatsoever or errors

Reason I chose this business:

Only place to find what I was looking for

Date of experience: October 10, 2024

Thumbnail of user shirleya1094
Georgia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

We had excellent service and it was delivered in a couple of days.

Reason I chose this business:

Ordered thru Amazon

Date of experience: October 10, 2024

Thumbnail of user sharonw2765
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The items I ordered were delivered in a timely manner. Great Products.

Date of experience: October 10, 2024

Thumbnail of user marki767
New York
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Had to return the flag light and wait for a new one which took a lot of time and proving that the first one did not function correctly. Had to wait 5 complete sunny days in order for it to work fully and am no happy with the result.

Took a long time to receive a new flag light that worked properly

Reason I chose this business:

Had the product I needed.

Service

Date of experience: June 25, 2024

Thumbnail of user robr730
Texas
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I've been putting flags out in my neighborhood for about 10 years now. I've always been impressed with how quickly US Flag Store is able to get my order to me!

Date of experience: July 22, 2024

Thumbnail of user donnam4420
Virginia
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I found the perfect flag pole. I am very happy with my purchase!

Date of experience: October 8, 2024

Thumbnail of user carlk417
Tennessee
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

This flag met n exceeded my expectations, n is flying high for all to see in my front yard! Thanks for confirming I received n liked it! God Bless U n God Bless America!

Reason I chose this business:

Because it appeared that they were well made flags, unlike some I've gotten in the past...

Date of experience: July 27, 2024

Thumbnail of user christopherk1678
Florida
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Very easy to navigate. I'm looking forward to having a strong flag to display in my front yard

Date of experience: October 8, 2024

Thumbnail of user louiser181
New York
2 reviews
0 helpful votes
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September 28th, 2024
Verified purchase
• Updated review

Great quality of flags. Made in America. My husband gives away many flags and these were really nice for the price and quality.

Date of experience: September 18, 2024

Your company is a great one
November 5th, 2021
Verified site experience
• Previous review

Your company is a great one. The quality of your products and pricing is great. Best of all made in USA

Date of experience: October 6, 2021

The quick and easy to find what I was looking for
July 15th, 2021
Verified site experience
• Previous review

Date of experience: June 15, 2021

Thumbnail of user judyk1898
New York
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

It was okay - i don't was to say more...

no

Reason I chose this business:

I could get a heavier flag

Service

Date of experience: January 31, 2025

Thumbnail of user geneh319
Michigan
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Excellent service on order, as Always!
Thank you! Flags were what we ordered and arrived when promised.

Reason I chose this business:

Quality of products and cost value

Date of experience: September 19, 2024

Thumbnail of user henryk502
Missouri
2 reviews
0 helpful votes
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September 29th, 2024
Verified purchase

Great service with my order which I received and sent to Australia friend. He's flying it on his houseboat

Date of experience: September 19, 2024

Thumbnail of user steved2200
New Hampshire
1 review
1 helpful vote
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July 2nd, 2024
Verified purchase

Easy online ordering. Product was exactly as described and turned out great. Shipping was arranged from a LTL carrier and it turned out they were not able to deliver to our actual address (dirt road, not truck friendly). Would have been better to sort out the logistics directly first as it added a lot of back and forth with the carrier to get something that ultimately could work for us. The carrier they used however, 10 out of 5 stars. They were unbelievably great to work with despite all the logistical challenges. They could have just cancelled the delivery and sent it back, but went out of their way to make an alternative work.

Reason I chose this business:

Easy ability to order the flag pole I was interested in.

Date of experience: June 22, 2024

Thumbnail of user waynet588
California
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Little complicated but ok. Never could find 20% discount code to apply to purchase.

Date of experience: October 6, 2024

Thumbnail of user carolm2885
Pennsylvania
1 review
1 helpful vote
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June 20th, 2024
Verified purchase
• Updated review

We put the flags up about every six months due to our windy conditions. So two or maybe one more is our usual need. They are strong and hold up to the hardest winds that we have ever experienced here.
I would recommend they for any property that higher than normal windy conditions!

Reason I chose this business:

Best flags ever

Date of experience: June 10, 2024

I've ordered these flags for the church for years
January 6th, 2023
Verified site experience
• Previous review

I've ordered these flags for the church for years. They have always been outstanding. Thank you.

Date of experience: December 7, 2022

Thumbnail of user kevinf2136
Louisiana
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Received my flag in a timely manner and it was as described. Good quality. Would buy again.

Reason I chose this business:

Just picked it from my internet search.

Date of experience: October 8, 2024

Thumbnail of user johnnyb691
Texas
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

The service I received was great and with no problems. The display case and pedestal came well packaged, with sturdy inner and outer packing to prevent shipping damage.

Date of experience: July 23, 2024

Thumbnail of user michaelt4817
Illinois
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase

Only flagpole store to offer od of pole. I have a sleeve in concrete that the od of this pole will fit, the last pole was destroyed by wind as we to have occasional winds above 50 mph. The last pole was very thin walled aluminum. This pole has withstood 70 mph wind with no problem

Date of experience: June 23, 2024

Thumbnail of user johnh10795
Idaho
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

No problems, every thing went well! This review is the only thing that is annoying.

Reason I chose this business:

Wanted small flags.

Date of experience: October 7, 2024

Thumbnail of user suzannes1311
Massachusetts
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It took a little time to receive it.
However, it was what I wanted.

Reason I chose this business:

I actually didn't know where to go to purchase a flag so when I googled American Flags that is when I found your website.

Date of experience: October 7, 2024

Thumbnail of user tdh0617
Germany
1 review
1 helpful vote
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June 26th, 2024
Verified purchase

I tried calling a few times to confirm details of the order, but could not get through 2 out of 3 times. Email worked. I felt the shipping was to expensive for the product. The flagpole was a fair value, but should have come with a new flag for the price, especially since it was ordered from a Veteran for Veterans in a Texas Cemetery.

See remarks above.

Reason I chose this business:

Bets value for the money.

Service

Date of experience: June 16, 2024

Thumbnail of user clos2
California
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

Good product and price. Fast shipping. Have purchased several.

Date of experience: October 7, 2024

Thumbnail of user erickaa41
Minnesota
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

The Venmo pay option is very quick and easy! Thank you for offering that.

Date of experience: October 7, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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