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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,624 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,994
Neutral
54
Negative
54
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,624)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user suzannes1311
Massachusetts
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

It took a little time to receive it.
However, it was what I wanted.

Reason I chose this business:

I actually didn't know where to go to purchase a flag so when I googled American Flags that is when I found your website.

Date of experience: October 7, 2024

Thumbnail of user tdh0617
Germany
1 review
1 helpful vote
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June 26th, 2024
Verified purchase

I tried calling a few times to confirm details of the order, but could not get through 2 out of 3 times. Email worked. I felt the shipping was to expensive for the product. The flagpole was a fair value, but should have come with a new flag for the price, especially since it was ordered from a Veteran for Veterans in a Texas Cemetery.

See remarks above.

Reason I chose this business:

Bets value for the money.

Service

Date of experience: June 16, 2024

Thumbnail of user clos2
California
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Good product and price. Fast shipping. Have purchased several.

Date of experience: October 7, 2024

Thumbnail of user erickaa41
Minnesota
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

The Venmo pay option is very quick and easy! Thank you for offering that.

Date of experience: October 7, 2024

Thumbnail of user debram1029
California
2 reviews
0 helpful votes
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June 23rd, 2024
Verified purchase

Easy to find the flags I wanted. Ordered a large flag and smaller flags. Have had them up since before the 4th of July in Northern CA and we've had extreme heat for the last few weeks. Impressed as the flags did not did not fade. They still look as crisp and beautiful as the day I put them up. Flags not damaged with windy days either. I plan to keep all of them up until after Labor Day, then use only the large flag thereafter. I take all of my flags down in the Fall and Winter when the rainy days begin as we get some extreme winds.

Date of experience: June 13, 2024

Thumbnail of user peggyj295
Nebraska
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

We are very happy with this flag. We live in the country and have lots of wind. Other flags just do not hold up. This flag is heavy and very well made.

Reason I chose this business:

Good reviews.

Date of experience: July 21, 2024

Thumbnail of user lauriem417
Illinois
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Site easy to use, the flags arrived quickly! The flags are well made, perfect on my husband"s grave at a National Military Cemetery.

Reason I chose this business:

Support a small business!

Date of experience: August 9, 2024

Thumbnail of user scotts4491
Massachusetts
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Thank you very much! You went out of the way to make sure that the order experience was excellent. Well-made merchandise.

Date of experience: August 12, 2024

Thumbnail of user trishap78
New York
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Our church has ordered from here for years. We've never been disappointed. Great quality and easy ordering.

Date of experience: August 16, 2024

We've ordered our church flags from here for years...
July 4th, 2023
Verified site experience
• Previous review

We've ordered our church flags from here for years and are always pleased with the service and quality

Date of experience: June 4, 2023

Thumbnail of user johnr7641
California
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

Easy shopping for the flags that I wanted. The only thing that I didn't like was that when I ordered a certain flag and paid for it, they sent me a notification that that flag was not in stock. They had to order it. It took several weeks to arrive.

Reason I chose this business:

Shopped there before.

Date of experience: June 24, 2024

Thumbnail of user maxh346
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great product and service. Love my rasta flag! Best price available and the delivery was super quick. Highly recommended.

Date of experience: August 4, 2024

Thumbnail of user donaldd22
Louisiana
2 reviews
2 helpful votes
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February 2nd, 2025
Verified purchase

...

Date of experience: January 23, 2025

Thumbnail of user kevins3931
North Carolina
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Old flag from another company last 4 years. I saw this one advertised, Shipping was slow, I had to wait a couple of weeks to get it. But it is top quality, thank you.Great Price

Date of experience: July 8, 2024

Thumbnail of user maryl4643
Ohio
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Nice flag, quick delivery, and hanging in there with the wind

Reason I chose this business:

Recommended by friend

Date of experience: October 6, 2024

Thumbnail of user terryp1102
Missouri
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

I ordered.

You shipped it.

Transaction complete...

Reason I chose this business:

Goggle search came up with it,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: October 6, 2024

Thumbnail of user nicholasp1027
New Jersey
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Needed a new flagpole for my porch and the one I found on the United States Flag Store fit the bill. Flagpole is now on my porch and looks great!

Reason I chose this business:

Reviews and price.

Date of experience: September 19, 2024

Thumbnail of user keno253
Indiana
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Everything was fine with the delivery and the flag went right up.

Reason I chose this business:

They do the best in everything flags.

Date of experience: October 5, 2024

Thumbnail of user jims2781
Massachusetts
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Order received when promised; Quality is very good - Should hold up well for most of the Spring to Fall season; Image shown online is same as what you get on the actual flag; Enough variety so I could get all the different flags I needed.

Reason I chose this business:

Variety; Price; Reviews; ease of navigation & purchasing

Date of experience: July 7, 2024

Thumbnail of user cheannec1
Michigan
2 reviews
0 helpful votes
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June 26th, 2024
Verified purchase

I was skeptical at first about ordering a flagpole online, but the process was simple and it was delivered quickly. Everything needed to fly the flag, except the cement, was included with the product. I would not hesitate to order from the United States Flag Company again.

Reason I chose this business:

Saw there advertising

Date of experience: June 16, 2024

Thumbnail of user michellea2298
California
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Quick and easy to order quick shipping and no issues at all!

Date of experience: October 5, 2024

Thumbnail of user louism738
New York
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Timely delivery well made flags will by from here again and will recomend to others

Date of experience: October 5, 2024

Thumbnail of user kandacer7
Arizona
3 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Easy to use website, and good deals! My order was placed with ease, arrived in a timely manner and the flags are beautiful!

Date of experience: September 2, 2024

Thumbnail of user nancyc3203
Virginia
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Easy to order, received in timely manner.
There was a great selection to choose from.
I found flag that met requirements I needed.

Date of experience: August 7, 2024

Thumbnail of user barbw214
DMN
Maryland
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

And arrived as expected. I did not order these, but were a gift from my niece for the cemetery where several family members are buried. These have sewn edges, so we are all hoping they last longer than the ones that do not have sewn edges.

Date of experience: June 3, 2024

Thumbnail of user amieei
Tennessee
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I do not shop anywhere else for flags. They have the best quality flags and any option you could need. Love this store! Shipping is fast and they are super friendly.

Reason I chose this business:

They are the best!

Date of experience: July 8, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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