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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,474 reviews

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One of the oldest flag retailers online.
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Reviews (7,625)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user karenp3247
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

US Army flag holder is exactly what I was looking for. It sounds like it is of high quality to withstand weather and to hold my flag in place.

Date of experience: September 5, 2024

Thumbnail of user toml1472
Iowa
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

I do not want to write a comment of 50 characters. However, i gave you 5 stars.:-)

Date of experience: September 21, 2024

Thumbnail of user davidr7627
Nebraska
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

As usual very satisfied with ease of ordering and timely delivery.

Reason I chose this business:

Consistent quality of the product.

Date of experience: September 29, 2024

Thumbnail of user adamm1892
Alabama
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

The flags were exactly what I was looking for and designed well.

Date of experience: September 29, 2024

Thumbnail of user scotth2927
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Love the Koralex polyester flag. It takes a little more wind for it to fly, but I put a date on my flag and I always get 15-18 months with these flags flying them 24/7/365. I do add a little fray check to the seams and corners for added stability.

I've had numerous compliments on my flags as I fly in conjunction with my Marine Corps flag as well. Highly recommend these flags.
S. Houghton

Date of experience: June 3, 2024

Thumbnail of user ottoa24
Utah
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase
• Updated review

Easy to find what I was looking for, not to mention I had ordered from United States Flag company back in 2022. One comment, I do not understand why you add my phone number to my mailing address, makes no sense, to me and I would think will confuse the mailing equipment.

Date of experience: June 12, 2024

I just ordered, ask me again after I receive it so...
May 12th, 2022
Verified site experience
• Previous review

I just ordered, ask me again after I receive it so i can visit about shipping and my thoughts on what I was sent.

Date of experience: April 12, 2022

Thumbnail of user cr670
New Jersey
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Was a great experience and a pleasure to do business...

Date of experience: September 28, 2024

Thumbnail of user herbr35
Germany
2 reviews
0 helpful votes
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June 25th, 2024
Verified purchase

We of the Knights of Columbus are now able to pay honor our country by flying the American flag as well as the Papal flag. Thanks to our local firefighters,we were able to get our long unused flag pole reriged to be able to once again make use of it.

Just a couple of questions that I had

Reason I chose this business:

Past customer

Service

Date of experience: June 15, 2024

Thumbnail of user jimm2857
Arizona
2 reviews
0 helpful votes
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October 7th, 2024
Verified purchase

Needed to fly my state colors. Az flags at lease large well made flags are hard to find.

Only by mail .fully satisfied

Reason I chose this business:

Great choices. Well made

Service

Date of experience: September 27, 2024

Thumbnail of user nulln2084
Iowa
2 reviews
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

Have used several times before with good results! Love the made in USA Flags, plus the online people that handle my orders. Good products, people, prices! Thank you!

Date of experience: July 3, 2024

NONE AT THIS TIME
April 22nd, 2024
Verified site experience
• Previous review

Date of experience: April 12, 2024

Very user friendly
February 10th, 2021
Verified site experience
• Previous review

Date of experience: February 8, 2021

Thumbnail of user lawrenced723
Ohio
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Aside from the abruptness of the delivery experience, and a minor hiccup with vagueness on the instructions and a slightly different product sent then what was advertised, I was pleased with the purchase of my flagpole supplies. Just took a little more thinking than I would have liked to have done to have a pleasurable project to create. Yes, definitely I would purchase again through you and recommend others to purchase through the United Flag Store.

Date of experience: June 3, 2024

Thumbnail of user michaelp2743
Pennsylvania
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

I've been buying these flags for some time now. I use them to decorate my yard and for my fathers grave. They are very study and made from quality materials to withstand the elements.

Reason I chose this business:

Great flags, Great prices and most important, they are made in AMERICA.

Date of experience: June 30, 2024

Thumbnail of user richards6665
Pennsylvania
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Ordering was easy, the price was very fair, and the quality of the flag is exceptional. My only gripe is very minor: the "Made in USA" tab should be sewn so it hangs in a white stripe. I didn't notice it until after I hung the flag, and it kind of sticks out because it is a white tab on a red stripe. I'll have to take the flag down to cut it off later.

Reason I chose this business:

I want my American flag to be made in America!

Date of experience: June 4, 2024

Thumbnail of user willemp13
Washington
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Classy and affordable jewelry. Delivered timely. My girl friend loves the necklace.

Reason I chose this business:

Best web page

Date of experience: September 28, 2024

Thumbnail of user denises2247
Virginia
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Quick delivery and easy shopping. Quality products at a great price!

Date of experience: September 28, 2024

Thumbnail of user janetg1374
West Virginia
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

The flag I received was sown very sturdily. I'm hoping after many that I have tried that this one will last more than a year. So far so good. And we've had some big storms.

Reason I chose this business:

Made in America

Date of experience: June 24, 2024

Thumbnail of user ginam887
California
2 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase

Amazing from start to finish. If you want a high quality flag that will last this is the right place to get it.

Reason I chose this business:

Past experience.

Date of experience: August 24, 2024

Thumbnail of user vincentc907
Oregon
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Arrived sooner than expected, though they said it was on backorder and it would take 2-3 months.
Great quality. From all the different places I've searched, I'm very happy I chose this company.

Service

Date of experience: June 30, 2024

Thumbnail of user hiltonb25
New Jersey
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Website was easy to navigate. Found what I needed quickly. Fast Shipping. Great product at a decent price

Reason I chose this business:

Google search and yall had what I needed.

Date of experience: August 6, 2024

Thumbnail of user lindac5775
Washington
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

It was easy to order from the Flag Store website and fast shipping service. The flag was very well made of the highest quality.

Reason I chose this business:

I heard about it on Warroom.

Date of experience: August 5, 2024

Thumbnail of user reynaldoh24
Indiana
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Merchandise is properly described in the website, and the flag does not disappoint. It adds appeal to my front porch.

Reason I chose this business:

Good selection, good merchandise, good prices.

Date of experience: August 24, 2024

Thumbnail of user georgew1893
Colorado
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Not the first flag purchased, but there was going to be a delay in shipment. I ordered a flag from a competitor. It was inferior!

I was going to return, but a flag from a competitor arrived after my contact with your company and the quality was much less than the price difference! I kept your flag and sent back the inferior flag!

Reason I chose this business:

Quality is number 1.

Service

Date of experience: September 5, 2024

Thumbnail of user walterf406
North Carolina
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Easy to order and pay for the nylon flag. Fast delivery and arrived in perfect condition.

Reason I chose this business:

Madecin the USA 🇺🇸 flags available. Great selection and pricing.

Date of experience: September 21, 2024

Thumbnail of user andrewf1568
Colorado
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Glad I switched to this company. Was going through flags quickly due to high elevation UV and winds but these seem to hold up better.

Reason I chose this business:

Seemed like a better built product for not much more money.

Date of experience: July 25, 2024

Thumbnail of user glynnd10
Florida
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Did not receive clear instructions on the military discount

Date of experience: September 27, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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