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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    473
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,995
Neutral
54
Negative
54
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47,477 reviews

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One of the oldest flag retailers online.
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Reviews (7,627)

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Reviews that mention popular keywords

flag store (381) quality product (196) quality flag (229) web site (64)
Thumbnail of user randyb1351
Colorado
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I found the size that I was looking for. It was delivered in a timely manner and very nice looking flag.

Date of experience: August 23, 2024

Thumbnail of user juliem3157
Washington
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

The products are fantastic and are very well made. I have purchased flags and clips to hold flag on line so that we can hang it on the roof of our building.

Date of experience: June 12, 2024

Thumbnail of user jesusa369
Texas
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

It's an Awesome and fantastic and wonderful experience and cool

Date of experience: September 16, 2024

Amazing
October 30th, 2019
Verified site experience
• Previous review

Date of experience: October 27, 2019

Thumbnail of user donnac999
North Carolina
2 reviews
0 helpful votes
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October 6th, 2020
Verified purchase
• Updated review

I never knew the expense of a quality flag.
I'm glad there is a store that has these items.
It would be nice to recognize vets and provide discounts or free shipping.
Quick service, except for the promise of free shipping that ended costing an additional $7.15

Reason I chose this business:

Liked the set up of the web sight & figured I would give it a try.

Reason I chose this product:

Needed a flag for a memorial where even the VA couldn't have due to Covid19 hoax

Value
Shipping
Quality

Date of experience: September 6, 2020

Quick service, except for the promise of free shipping...
September 30th, 2020
Verified site experience
• Previous review

Quick service, except for the promise of free shipping that ended costing an additional $7.15

Date of experience: August 22, 2020

Thumbnail of user davidw6618
Georgia
1 review
0 helpful votes
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June 26th, 2024
Verified purchase
• Updated review

Locating any items online is very easy, and customer service is always there to give any assistance necessary. I always come back to United States for all my flag needs.

Reason I chose this business:

For its professionalism and excellent customer service.

Date of experience: June 16, 2024

Satisfaction Plus
July 7th, 2023
Verified purchase
• Previous review

Ordering was simple and straightforward; the product was of excellent quality. Overall I am well pleased with the United States Flag Store.

Quality

Date of experience: June 7, 2023

Thumbnail of user rogert643
California
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Everything was great! Customer Service, shipping my order!, product quality.

Reason I chose this business:

Saw the company on the internet.

Date of experience: August 15, 2024

Thumbnail of user richardg3848
New York
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I would definitely buy again great quality thank you! And shipment was fast.

Reason I chose this business:

Your website was very helpful in making my purchase.I needed a flag to withstand harsh weather and thats why I chose you're company.

Date of experience: August 15, 2024

Thumbnail of user lyler71
Minnesota
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Finding this site was pleased they had a good selection including other countries. Placed a varied order and it came in a timely manner. One small one for a work friend from his origin country and his smile alone was worth the order! Thank You United States Flag Store, job well done. Would recommend checking out this store!

Date of experience: January 24, 2024

Thumbnail of user arthurk307
Pennsylvania
2 reviews
1 helpful vote
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January 15th, 2023
Verified purchase

It took three weeks to get two flags from some place in central Ohio to Philadelphia and during that time I got a series of email/text communications giving contradictory reports on the status of the delivery, which, by the way, cost me $5. I tried to leave a zero-star rating because that is what this experience deserved, but the system would not allow that, so I am giving it a 1-star rating under protest.

Date of experience: December 16, 2022

Thumbnail of user ralphs262
South Dakota
2 reviews
0 helpful votes
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April 23rd, 2024
Verified purchase

I received my order of two American Flags and I accept responsibility for not telling you that received them. They appear to be very well made and maybe able to last in our crazy South Dakota Prairie wind.

Reason I chose this business:

Mainly from the way you described your flag and its reliability…. Thank you.!

Date of experience: April 13, 2024

Thumbnail of user jamest4148
Kansas
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great quality - looks - pride in America. Every red blood American should have one.

Reason I chose this business:

American made

Date of experience: September 16, 2024

Thumbnail of user nicolasg170
California
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great quality and shipping time. I use this store for all my flag needs.

Date of experience: September 16, 2024

Thumbnail of user williamw4816
Illinois
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Easy to follow online website for purchasing and the delivery was prompt as promised.

Date of experience: September 16, 2024

Thumbnail of user jerryt714
Arkansas
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Your site is very easy to order flags and they are made in the United States

Reason I chose this business:

Because your flags are made in the United States

Date of experience: September 16, 2024

Thumbnail of user peggiek1
Pennsylvania
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great service & fast delivery. Good quality product made in the USA!

Reason I chose this business:

Products made in usa

Date of experience: September 16, 2024

Thumbnail of user hughj137
Mississippi
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Great quality and fast shipping and would order again in the future

Reason I chose this business:

Great quality

Date of experience: August 14, 2024

Thumbnail of user mikem5060
Massachusetts
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Your flag offerings are great but if there is one complaint is that the 18" sticks are not long enough. A length of 24" would be better.

Date of experience: July 8, 2024

Thumbnail of user brucep574
New Hampshire
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

These flags are made from excellent quality materials. I found your website online a few years ago and have ordered flags numerous times with no issues whatsoever. Delivery time was prompt and the website was simple to use.

Reason I chose this business:

I’ve ordered flags from you before and enjoyed them very much.

Reason I chose this product:

For the quality and value.

Quality

Date of experience: June 5, 2023

Thumbnail of user merriev
Texas
1 review
0 helpful votes
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October 20th, 2017

We wanted to line the drive to our 55+ mobile home park & resort with small American flags for Veterans' Day. We found 8 x 12 inch flags on wooden poles just what we needed. And although the poles did not have a point, we simply put the bottom end into a pencil sharpener and made a point. It was perfect. And your prices allowed us to have over 200 flags. I cannot wait to get a picture of them. We could not have asked for more. Thank you.

Service
Value
Shipping
Quality

Date of experience: October 20, 2017

Thumbnail of user stirlingp5
Washington
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

So far so good!
I haven't opened them yet, but I will and I'm sure they're great!

Well, because Israel is a country now for 75 years since God brought them to their land again and Jesus is going to rule loyally this land one day! Believe in Jesus and you too will be saved. Come under the Lord's rulership!

Quality

Date of experience: April 27, 2023

Thumbnail of user gayeb33
California
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Easy ordering and quick shipping. Flags were a little pricier than others but you get what you pay for. The workmanship and quality of these flags is worth the extra price. Will definitely purchase from them
Again.

Quality

Date of experience: January 2, 2024

Thumbnail of user leslier777
California
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

I wanted a really well made flag made in the USA. I didn't expect such quality for this low price but it was better than the expensive ones I've purchased in the past. Fast service and they let me know when it would arrive. Great company!

Date of experience: October 24, 2023

Thumbnail of user annec138
Maryland
1 review
0 helpful votes
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March 8th, 2018

I ordered 10 Alaska flags as part of the decorations for a sheet cake I will have at a going away party for our granddaughter and her husband who are moving to Anchorage next month. It will be very impressive I think.

Date of experience: March 8, 2018

Thumbnail of user candym33
Texas
1 review
0 helpful votes
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September 11th, 2018

It's a gift. I wish I'd bought one for myself. The durability is super. We fly our flags 24/7 and although this hasn't been used it, the construction and material I eel will hold up compared to the ones we've been flying.

Date of experience: September 11, 2018

Thumbnail of user sandral2338
New Hampshire
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

The items arrived a head of time which was great. Shopping online was easy. Quality products for the price. I purchased them for the camper, I will be happy when winter is over so they can be displayed outside. I like showing folks that I am proud to be American.

Reason I chose this business:

Unbeatable prices.

Date of experience: March 16, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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