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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
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47,464 reviews

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One of the oldest flag retailers online.
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Reviews (7,607)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user annr2038
Texas
1 review
0 helpful votes
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February 12th, 2025
Verified purchase

I hate surveys I will not open the next one I hate surveys i will not open the next one

Reason I chose this business:

Made in america

Date of experience: February 2, 2025

Thumbnail of user barbarag4214
Tennessee
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

Our flags get a lot of wind. I am looking for one which is exceptionally put together with good quality components. If this is the one, I will re-order as needed. Thanks

Reason I chose this business:

Looking for a good quality product.

Date of experience: December 13, 2024

Thumbnail of user williamk4627
Florida
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

Flag pole has only one clasp. You must then order the second clasp separately which is not explained by the company

Kept sending the same flag pole with only one clasp

Reason I chose this business:

Annin has a great flag

Service

Date of experience: January 20, 2025

Thumbnail of user kareng5059
Michigan
1 review
0 helpful votes
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February 10th, 2025
Verified purchase

Website descriptions helped us decide which flagpole to order. We won't install it until spring because the ground is frozen now.

Reason I chose this business:

A friend recommended it.

Date of experience: January 31, 2025

Thumbnail of user anthonyb4401
Arkansas
1 review
0 helpful votes
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November 12th, 2024
Verified purchase

Quick and easy. I agree. Viewed the product. Chose what I wanted. Added it to my cart. Inserted my information and clicked on "BUY". Or something like that.

Date of experience: December 17, 2024

Thumbnail of user jenniferl5340
Massachusetts
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

These cemetery flag holders are surprisingly difficult to find, both in brick and mortar stores and online, for a decent price. You guys offered a quality product at a great price, thank you.

Date of experience: December 20, 2024

Thumbnail of user janeh1606
Michigan
1 review
0 helpful votes
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December 29th, 2024
Verified purchase
• Updated review

Getting a new check-in was very time-consuming. Took a while for it to ship, but once I got it, the flag was as advertised. I will not hesitate to shop at this store again in the future.

Reason I chose this business:

I have bought several items from these people and they have all been fine.

Date of experience: December 19, 2024

Getting a new check-in was very time-consuming
November 13th, 2024
Verified site experience
• Previous review

Date of experience: November 3, 2024

Thumbnail of user garyr2889
Florida
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Easy site to navigate and plenty of choices for my particular need. Flag was shipped quickly and is an excellent quality product

Date of experience: January 4, 2025

Thumbnail of user amyl3545
California
1 review
0 helpful votes
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January 20th, 2025
Verified purchase

The plaques I ordered are perfect for labeling my scrapbooks (tapestry fabric can't be imprinted) and a portrait print I purchased. Thank you!

Date of experience: January 10, 2025

Thumbnail of user neilg315
Texas
2 reviews
0 helpful votes
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January 13th, 2025
Verified purchase

I was looking for a small flag that had more than staples holding it on, this one wraps around the stick and has clips to hold it.

Reason I chose this business:

Worked with them before and was very satisfied with their products

Date of experience: January 3, 2025

Thumbnail of user marinoc24
Georgia
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

The flags that I ordered arrived in good condition and on time. I always order flags from United-States-flags for quite a few years and have always been satisfied.

Date of experience: December 20, 2024

Thumbnail of user davidy2131
Nebraska
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

The U.S. flag seems to be their specialty and they are very well made in the U.S. I didn't see any other country flags that looked as good so, I got the best I could. Unfortunately, these 2 flags fly at different windages. I'd try to get all flags made the same if they are to be flown on the same pole.

Apology from U.S.F.S. were given online for the lesser quality of the Australian flag.

Reason I chose this business:

2 reasons: 1-made in U.S.A.; 2-both flags available.

Date of experience: November 30, 2024

Thumbnail of user robertl8595
Arizona
1 review
0 helpful votes
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February 2nd, 2025
Verified purchase

They sent me the wrong flag first, but they let me return it and sent me the right one for my flagpole. Very good company, they go by their word.

They sent me the wrong flag, and let me return it and posted me the correct one. Thanks!!

Date of experience: January 23, 2025

Thumbnail of user markf4739
Texas
1 review
0 helpful votes
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December 8th, 2024
Verified purchase

I ordered three of these poles. One of them had obviously been used before. I contacted customer service and was sent a new pole without question; very admirable. Unfortunately, a few days after receiving the new replacement pole, a gust of wind folded the two poles holding my U.S. and State flags. The poles holding my collegiate flags were undamaged. The collegiate flags are made of lightweight nylon, the U.S. and State flags are a much heavier woven material. That material was too much for the pole to support in the wind gust.

One of the three poles I originally ordered arrived in a 'previously used' condition. I talked with the customer service representative and was treated very well. A new pole was sent as a replacement.

Reason I chose this business:

I wanted the 1.25" poles (for durability) over the common 1" sizes. USFS was one of a few suppliers of the larger sized poles.

If I had it to do all over, and knowing about the aluminum poles' durability, I may have gone to a local sign and flagpole company for a heavier duty product.

Date of experience: November 28, 2024

Thumbnail of user lonnied137
Illinois
1 review
0 helpful votes
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December 5th, 2024
Verified purchase

Everything was easy to find. They have all kinds of flags and accessories. Website was easy to navigate. Checkout was just as easy.

Date of experience: January 23, 2025

Thumbnail of user nadinew182
California
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Great quality and size flag. My order came in quick too. It will work perfect for graduation gifts this year. So happy I found this online flag store!

Reason I chose this business:

Great sale and free shipping.

Date of experience: December 9, 2024

Thumbnail of user benb2259
Minnesota
1 review
0 helpful votes
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February 2nd, 2025
Verified purchase

Wonderful experience in flag paradise! Every click on the website led me to a new level of amazement!

Date of experience: January 23, 2025

Thumbnail of user markg5941
Florida
1 review
0 helpful votes
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February 2nd, 2025
Verified purchase

Good quality. Great Price. Fast Shipping. Everyone in my family enjoyed the patriotic Christmas these flags provided.

Reason I chose this business:

Google search. Product specifications. Price

Date of experience: January 23, 2025

Thumbnail of user jackl1975
Michigan
1 review
0 helpful votes
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February 9th, 2025
Verified purchase

Service, quality and delivery was excellent 👌Salalah thank you for your service credit card as well spend your time with you yesterday 😀

Date of experience: January 30, 2025

Thumbnail of user danielj1840
Massachusetts
1 review
0 helpful votes
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November 27th, 2024
Verified purchase
• Updated review

I'll let you know when I receive my order in a reasonable length of time, & if it is in good condition.

Date of experience: January 1, 2025

Easy!
October 21st, 2024
Verified site experience
• Previous review

Easy! Quick,

Date of experience: October 11, 2024

Thumbnail of user sandrah4652
Florida
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

Able to find Annin American Flag garden flag. Description matches the one I am replacing due to wear.

Date of experience: January 31, 2025

Thumbnail of user openroadharleydavidsonr
Minnesota
1 review
0 helpful votes
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January 13th, 2025
Verified purchase

We have purchased from US Flag Store for years. Their products are sturdy and hold up to the strong winds that we get at our store.

Date of experience: January 3, 2025

Thumbnail of user camarond1
Georgia
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

Had a customer needing a couple flags. They had what I needed and a price my customer was happy to pay. Great experience.

Date of experience: January 20, 2025

Thumbnail of user kayv157
Texas
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Quick and easy to find what I need. Quick shipping. Online chat was good with getting what I needed.

Date of experience: January 20, 2025

Thumbnail of user christinez1362
New Jersey
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

Great quality - a beautiful display - deservedly so! Thank you for a great product and great customer care!

A free flag was mentioned on the invoice - and it did not arrive with the order ! You all were so kind to send it out later and now by brother can fly it with pride!

Service

Date of experience: January 20, 2025

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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