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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,635 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    475
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,001
Neutral
54
Negative
55
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47,495 reviews

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One of the oldest flag retailers online.
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Reviews (7,635)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (229) web site (65)
Thumbnail of user carltonl12
Texas
1 review
0 helpful votes
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September 21st, 2017

I take care of 12 flags in our age-related community... 5 flagpoles and 7 house-mounted flags (3'x5' & 2'x3')... I have found that the Super Knit Polyester US flags to be the best for longevity... replacing flags twice a year instead of 4 times as in the past... for the most part, replacement is due to sun-fade in the sunny Yuma, AZ, weather, rather than wear and tear...:-)

Date of experience: September 21, 2017

Thumbnail of user mattc101
New York
1 review
0 helpful votes
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July 14th, 2017

Received in a reasonable time, and in good condition. The flag is good quality (I've bought them here before), prices are reasonable, and this item is made in the U.S.- what more could anyone ask for?

Date of experience: July 14, 2017

Thumbnail of user lindak2630
Virginia
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

A great experience. The case is perfect for my flag. Customer service was extremely helpful. Received the case the same week ordered - so pleased. Will refer everyone to US Flag for their flag or case needs.

Date of experience: June 24, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your kind words Linda! We are glad that we were able to exceed your expectations.

Thumbnail of user ameliah200
New York
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Prompt and effective action to receive my order within a reasonable timeframe with easy online and browsing ordering. Y'all had a spectacular selection to choose from and I look forward to ordering from you guys again.

Quality

Date of experience: August 23, 2023

Thumbnail of user charlesm2814
Florida
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

The service and the merchandise were excellent, only problem was with the racist who broke my confederate flag off my car. I will order another when I get the money. Thank you for your excellent service.

Date of experience: November 13, 2022

Thumbnail of user edwardm1805
California
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Contacted and ordered rotating rings for 1.25 inch flag pole. Received product fast. Customer Service was courteous and professional. Provided solution and recommended product to fix problem of flag getting stuck on pole, and not rotating.

Date of experience: August 7, 2023

Thumbnail of user anthonys2829
Illinois
2 reviews
0 helpful votes
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May 19th, 2023
Verified purchase

My experience with this Flag was wonderful came in neat size box was handled with care, i was surfing the web looking for a Decent size flag and this site popped up read most reviews and said this is the site.very satisfied with my flag highly recommend

Date of experience: April 19, 2023

Thumbnail of user rosemaryw225
California
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

I enjoyed my experience with you. I was surprised you still had my information on account however the name you have is,my husband, Albert, he passed in 2021. However you now have my name. Please do not give my name, address or any other about me to any other person or company, thank you I receive many scam calls and emails starting about 7 am and at my age I am not even awake at that time. Thank you again for the service and the flag which I needed!

Date of experience: November 18, 2023

Thumbnail of user michaels11252
Tennessee
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Quick and easy. I have a flag mount in front of my house and am proud of it but in about a month is already wearing out. Super tough and durable is why i am buying the flag the most important part made in USA.

Quality

Date of experience: July 4, 2023

Thumbnail of user kend609
California
1 review
0 helpful votes
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May 5th, 2017

If The Post Office would not have screwed up the delivery. Your Flag wound be on top of Round Mountain instead of a Wal-Mart Cheepie. I think you should find a new company to do your shipping. The USPS has no customer service skills. They do not guarantee any shipping dates.

Date of experience: May 5, 2017

Thumbnail of user haroldb693
Florida
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Very good, but this is my 3 flag in 3 years due to flags ripping on the bottom of the stripes. Hope this one is better than the previous ones I received.

Date of experience: May 29, 2024

Thumbnail of user joya301
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Love our flags. They last, even in our high winds here in the desert of Southern California.

Reason I chose this business:

Best price and service for made in the USA flags.

Date of experience: August 4, 2024

Quick and Easy
September 20th, 2023
Verified site experience
• Previous review

Quick and Easy. Find what I want, order and done.

Date of experience: August 21, 2023

Thumbnail of user jamesr4386
Wisconsin
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

The small Ukrainian flag we ordered is just what we wanted. We have displayed it proudly in a small vase with the American flag with hope that American support continues and mostly that Ukraine wins this terrible war.

Date of experience: March 24, 2023

Thumbnail of user karenw3117
Arkansas
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

I shopped several websites before deciding to buy from this website. I bought a Christian flag and an American flag. It wasn't easy to find a website that had good quality flags for both flags and decent prices to boot. Will definitely shop here again.

Date of experience: February 16, 2023

Thumbnail of user elizabetht2002
New York
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Better than expected. Came when I was told it would. Product excellent material used.

Reason I chose this business:

American made

Date of experience: September 6, 2024

Thumbnail of user craige351
Illinois
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Looks better than I thought it would. Perfect way to honor our military. Thanks

Date of experience: September 6, 2024

Thumbnail of user kevinl2497
Texas
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Easy to order, received at a reasonable time and great quality.

Date of experience: August 5, 2024

Beautiful Flags
August 14th, 2023
Verified purchase
• Previous review

Thank you, we recieved our flags and they are beautiful and well stitched. I am proud to be able to fly our American and Texas flag.

Date of experience: August 11, 2023

Thumbnail of user lucilles121
Washington
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

My glad arrived in a timely manner. Was reasonable and well made.

Date of experience: August 5, 2024

Thumbnail of user marak38
New York
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

I wanted to get a flag display case made in the US to display a cotton American flag within my budget (about $50) without going to the craft store for a case made overseas, as that seems to betray the purpose somehow. I was really happy to find a case on this website that fit my needs. The display case was delivered quickly and was very well-packaged for the trip to my home.

Reason I chose this business:

It fit my budget

Reason I chose this product:

It also fit my budget.

Quality

Date of experience: January 11, 2024

Thumbnail of user margaretr59
Ohio
2 reviews
0 helpful votes
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March 24th, 2017

Everything I have purchased including flags, flagpoles, and solar light that lights up my flag all the time, I have been very satisfied. With the solar light at the top of the flagpole I never have to take my flag down. Glad I found the website and highly recommend it.

Date of experience: March 24, 2017

Thumbnail of user williamb5026
Michigan
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Irish flags are supposed to be green white and orange I have a green white and red flag I ordered another one it was still green white and red. I am Italian on my grandmother's side but I want the Irish flag for my grandfather. You sent me what might as well be a Italian flag you have lost a customer.

Quality

Date of experience: December 14, 2022

Thumbnail of user lynnk443
New York
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Item is well made but the only ssue is that it does not adjust small enough to grip the headstone. It's about an inch too big. I'll keep it but will have to do rig something to make sure it fits tightly.

Reason I chose this business:

You had the product I was looking for and it's made in the USA

Reason I chose this product:

I was looking for an adjustable wreath hook and this one won't rust.

Quality

Date of experience: December 17, 2022

Thumbnail of user peggyf367
Hawaii
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Order came on time. Price was reasonable. Disappointed that the color for the flag of Israel is so faint and not as vibrant as hoped. The Israeli flags are curled at the edges and do not respond to moisture and weights to flatten. There is no indication where the Israeli flags were made. The Ukraine flags were made in China. Can't the United States Flag Store make flags in the United States?

Value
Shipping
Quality

Date of experience: November 14, 2023

Thumbnail of user darleenc16
Florida
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Slow delivery. I kept getting confusing messages. I was told it had been shipped. Then I was told it had been delayed. That went back and forth. But I did finally receive it, and this was the first time I have ever had any problem with a purchase from The U S Flag Store.

Date of experience: February 3, 2023

Thumbnail of user melodyw182
Montana
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Easy to order. Great products. Quick and on time delivery. No hidden costs. Easy to exchange products if necessary. Prices are up front. No hidden fees. Customer service personnel are easy to work with and readily available. Products are packed well. Products are high quality and hold up our windy area.

Reason I chose this business:

Products are made in the USA. We have high winds where we live. Your products are very durable.

Reason I chose this product:

Same as above

Quality

Date of experience: April 10, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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