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United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
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47,460 reviews
Overall quality was acceptable. Disappointed in the base, both leaked from the start and the material is already peeling.
Online ratings
Date of experience: June 8, 2023
What counts is durability. The flag has flown for only 3 days. Ask me after it has flown for a year.
Date of experience: January 29, 2024
I attempted to place another order, was connected to a person that was not understandable on the phone, please give me a call at *******261 please
Date of experience: October 27, 2023
I received the flag on a Saturday afternoon. It was hung Sunday morning and by Monday afternoon the stitching was coming undone.
This is my first time buying from United States Flag Store. The cost was slightly less than the store I usually purchase from, so I gave it a shot.
My American Flag needed replaced.
Date of experience: March 16, 2023
Flag was a 3 x 5 but the flag I received was only 33 inches wide so it does not fit my flag pole, I added rings to make it fit.
Found on line
Needed a new Flag
Date of experience: February 3, 2023
American Flag was fine, but I was dissapointed marine corps flag did not have wording two sided and same on both sides.
Date of experience: July 21, 2023
Picking out the flag and ordering it was fairly easy.
Receiving the flag, realizing it's maroon, and that it is made in China was unsatisfactory
Date of experience: August 20, 2023
All the flags I got fell apart and needed to be put back on the poles and have the toppers glued back on.
Date of experience: December 13, 2023
Thank you for your review Jacob. We are sorry to hear that this has happened to you. Please contact our customer service team at 877-732-2458 M-F 8-5 EST.
Took a long time to ship and receive. Sent emails asking when it will ship took 2 days to get a response and then it was "soon"
Wanted to use an American Company. Found this one online.
Made in usa
Date of experience: May 31, 2023
Wrong cleats were sent to me but all good that is why pencils still have erasers. Needed bigger cleats than the ones that were sent to me.
Date of experience: July 11, 2023
I Glued the ball with wood glue.
Wrap ball in bubble wrap to prevent shipper damaging it in transport.
Date of experience: June 30, 2023
Thank you for your review Lawrence. We work hard to ensure that our products are packaged appropriately and once it leaves our warehouse it is out of our control. You can reach our customer service team at 877-732-2458 if you would like to discuss a replacement.
To date, I only received one of the two flags I ordered...
Will I receive the Sicily flag on the order?
Date of experience: May 25, 2018
I can not understand why the placement of my order seemed like I wanted by the authorities as I had email several days after I placed my order to verify I was who I said I was.
I thot I hsd bought from them before
I needed a relacement
Date of experience: April 11, 2023
Thought the shipping arrival date and shipping cost were a little too late and too high for the cost
Date of experience: December 16, 2023
Thank you for your review, We are sorry your order did not qualify for free shipping based on the minimum. Our shipping timeline is located at the bottom of our website united-states-flag.com.
https://www.united-states-flag.com/shippinginfo.html
If you have any additional questions please reach out to our customer service team at 877-732-2458 M-F 8-5 EST.
Had to return it as it was unusable due to the fact that the glass was out of the frame. Poor workmanship,
Date of experience: July 1, 2023
Thank you for your review Michele. We are sorry that the product was damaged when it reached you. It looks like we have a return in process we are waiting for the damaged piece to be received back to us via the USPS label that was sent to you.
Fair prices, but disappointing quality. Flag attachment to staff does not show much care for looks or durability
Availability of the flag I wanted
Only one I could find
Date of experience: October 28, 2023
Date of experience: October 10, 2023
Customer Service was helpful but time to process order and ship seemed excessive - took multiple phone calls.
Date of experience: April 20, 2023
Flags received were not consistent. One specifically was cut in half, others had inconsistent margins on all sides.
Date of experience: September 19, 2022
Not sure why the TOUGH23 code didn't work on my order. Satisfied with the quality of the flag. Good material.
Date of experience: July 31, 2023
Thank you for your review John. Please contact our customer service team at 877-732-2458 for assistance with the codes.
I was happy til I got them. Thanks I really wanted the 4x6 or 3x5 size but in feet not inches. No biggie
Date of experience: March 30, 2023
No problem ordering, I should have checked closer. If I knew these flags were made in China I wouldn't have ordered them
I received an email
I wanted to fly them on the 4th
Date of experience: July 4, 2023
Thank you for your review Marlene. We offer products made in American and imported. The made in America products have a symbol in the in the left hand corner of the image. Our customer service team is available at 877-732-2458.
Quality of the product wasn't the best but in line with the cost. We had some weather the day I received the flag kit and the base broke in the wind.
Date of experience: August 2, 2018
The big flag was good but the mini flag wasn't the right color for argentina it was too dark of a blue
Date of experience: September 4, 2023
Thank you for your review Anna. These products are imported and we have no control over the colors or shades. You can reach out customer service team at 877-732-2458 M- F 8-5 EST
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your continued business Andy!