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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,011
Neutral
54
Negative
56
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47,528 reviews

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One of the oldest flag retailers online.
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Reviews (7,648)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user marilynp106
California
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

Easy ordering and quick delivery. Looks very sturdy and I am keeping track of how long it will last, as all flags are different in quality and pricing. This one looks durable!

Date of experience: July 4, 2023

Thumbnail of user judiths1295
Arkansas
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

I was a little disappointed that the shipping was so high, however, the flagpole arrived when promised and was in great shape. Now just to get it installed. Waiting for better weather!

Date of experience: February 16, 2023

Thumbnail of user johnb9670
New Hampshire
2 reviews
0 helpful votes
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August 1st, 2024
Verified purchase

Good quality flag, good customer service. Its a good place to buy flags

Reason I chose this business:

Because you sell flags.

Date of experience: July 22, 2024

Thumbnail of user ericah427
Illinois
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

USFS always has what I need and at a great price. I work at a church with Missions so we need several different flags. Never had a problem with ordering or delivery, it's comforting to know that I don't have to worry when ordering from USFS.

Quality

Date of experience: October 10, 2022

Thumbnail of user dianal1322
New York
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase

Delivered as expected. Excellent quality. Will definitely order again for myself and as gifts.

Reason I chose this business:

Advertisement on FOX tv channel

Date of experience: July 19, 2024

Thumbnail of user michaels13398
Pennsylvania
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

This is an American company selling American made products. Get your U.S. flags here!

Date of experience: July 19, 2024

Thumbnail of user lindak2570
Missouri
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

Easy to put on the flag pole. Great quality. Made in America,. The best.

Reason I chose this business:

I buy American products.

Date of experience: July 19, 2024

New Flag
June 10th, 2023
Verified purchase
• Previous review

Great product. Fast delivery service.
Great product. Fast delivery service

Date of experience: May 11, 2023

Thumbnail of user dons1386
Michigan
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

No issues with my order. My daughter helped me order it. She said it was easy to order.

Date of experience: August 23, 2024

Thumbnail of user elliew109
Florida
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Online was quite easy, each flag displayed, very easy to choose. Pricing was great. These flags are
Really beautiful, and we'll shop here again. Thanks, Ellie

Reason I chose this business:

Best presentation online, and a friend told me about them.

Reason I chose this product:

Very beautiful flags, brilliant colors, good price for the quality received. Will shop again with USFS!

Quality

Date of experience: April 7, 2023

Thumbnail of user stephend307
Texas
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

I change out my 24/7 Flown Flag every year by the 4th of July. I keep my flag flying night and day time yes with lights to show at night as well. This flag only up for a few days now looks to be sewn adn fabricated very well as I will see with over time how it will hold up to the days with all weather conditions we get here in Texas.
Thank You UNITED STATES FLAG

Date of experience: July 3, 2023

Thumbnail of user edmunde21
Louisiana
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Shipped quickly. Assembled and placed into the metal bracket. Bracket is extremely poor quality. Did not even attempt to put up the second flag I purchased.

Quality

Date of experience: October 3, 2023

Thumbnail of user countyofficen
Montana
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Easy to order online, came quickly, easy to put together. Very pleased.

Reason I chose this business:

Internet search, best prices for the product.

Date of experience: July 22, 2024

Thumbnail of user charlottet445
California
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

I have been ordering flags from this company many years and have always been a happy customer.

Reason I chose this business:

Flags are made in the USA. When I buy US Flags, I want them made in the USA.

Date of experience: August 22, 2024

Thumbnail of user davidw6872
Texas
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Really lights up area and flag. A lot better that one I got ten yrs back. It kept dropping to half power had to go out an hit pole to get it on. Slave made china crap what;s one to expect

Reason I chose this product:

Said Made in USA have to really wonder with slave made china batteries

Quality

Date of experience: August 13, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review David. We offer both American made and imported products on our site. If you are only interested in American made products please search in the search bar or look for the circle symbol in the left hand corner of the image stating Made in America.

Thumbnail of user johnr7695
Florida
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Very quick. The shipping took a week. Though I would have liked a cheaper quicker option.

Reason I chose this business:

Nice products

Date of experience: July 14, 2024

Thumbnail of user blackb53
South Carolina
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Great flags and quick shipping, would purchase from them again

Reason I chose this business:

Less expensive than others

Date of experience: August 23, 2024

Thumbnail of user susand1226
Illinois
2 reviews
0 helpful votes
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August 1st, 2024
Verified purchase

Exactly what s needed. I looked at several places online but this store met all my needs

Reason I chose this business:

Had what I wanted snd good ptice

Date of experience: July 22, 2024

Thumbnail of user ameritasc
Nebraska
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Nothing specific to share. Everything is fine. I don't like doing reviews.

Date of experience: August 23, 2024

Thumbnail of user roberts10958
New York
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

On-line ordering was easy, efficient and many choices were available.

Date of experience: August 23, 2024

Thumbnail of user samh1254
Virginia
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

High quality flags. Highly recommend. If you need a flag, this is an excellent source.

Date of experience: July 22, 2024

Thumbnail of user bonnieg519
Delaware
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

My flagpole would not stay snug to each other. My pole was replaced and it was wonderful to see a company stand behind their product. I can't thank you enough
Bonnie

Date of experience: January 10, 2024

Thumbnail of user alisonf177
Nevada
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Super Tough US Stick Flag 8x12in, Black Stick, No Tip: These flags were stapled to the sticks, which would have been fine if they had been stapled correctly. We had to pound in every staple as every single one was barely in. Would have given this one star, but we ordered a lot of larger stick flags and larger non-stick flags and they were all good.

Date of experience: May 23, 2023

Thumbnail of user virginiaz608
Texas
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

They look real good in my backyard RC Car Raceway. We are enjoying them. They represent our great country and State.

Date of experience: June 6, 2024

Thumbnail of user terryb1909
Massachusetts
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Rasin pie to everyone. Very good job. My flags purchased from you last a very long time. Thanks

Date of experience: July 14, 2024

Thumbnail of user barbarar2541
Ohio
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Beautiful flag, but when it rained here in Ohio the red color ran into the white. I did not expect that. Was there a warning that this would happen in the rain?

Value
Quality

Date of experience: April 22, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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