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United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
47,461 reviews
Ok
CSR very helpful
Only problem was the emails I kept getting to finalize my cart which I had already done
Very helpful and quick to respond
Online info
Looked reasonable
Date of experience: October 3, 2022
The flag tears after a few months of flying they seem to be getting not had good of quality
Date of experience: January 12, 2024
Date of experience: December 29, 2023
Date of experience: February 27, 2023
Date of experience: September 29, 2022
We have not taken them out of the box yet. We are waiting for additional items to come in.
Date of experience: September 27, 2023
I choose not provide a review or a description of my order or ordering experience at this time.
Products offered.
Date of experience: April 26, 2024
Be nice to get Coupon Codes sent to my e-mail so I can use them when purchasing new flags!
Date of experience: April 7, 2024
I love the flag, but red ran in the first rain. Now all white stripes are pink.
Date of experience: July 10, 2023
The order process was simple, but it came incomplete and had to wait for the missing parts
Date of experience: December 22, 2022
Date of experience: November 30, 2022
While this flag was less than $100, it certainly showed as it started ripping almost immediately.
My previous flags were good quality.
I'm an American.
Date of experience: April 6, 2023
Finish product does not look like cherry wood. I order a cherry one for my mom.
Friend recommended the one she had.
Date of experience: October 25, 2019
Date of experience: October 14, 2019
The system for selection and ordering was great,... The time of delivery could have been better.
I am a Patriot Veteran and my old flag, (of less quality), needed replacing.
After looking at several suppliers, I felt the quality and price was what I wanted.
Date of experience: July 7, 2023
It was an easy to navigate system,...
Date of experience: June 23, 2023
It wasn't the flag i wanted. But the person on the phone couldn't find the tricort poly 4x6 us.*******
Date of experience: January 21, 2023
Delivery took quite some time. Next time I'll order way before I need a replacement
Date of experience: April 7, 2023
I am frustrated that my card was charged in full yet I have only received a portion of my order.
Date of experience: January 30, 2024
I thought I ordered both the American flag and the Dont Tread on Me flg the same size.Dont Tread on Me was only 2x3.
Date of experience: January 31, 2023
So far so good.I have nothing else to say. I got my Order.
Date of experience: August 15, 2023
It too entirely too long to get the flags I ordered.
Date of experience: February 1, 2024
Shipping was free until I applied a coupon. Now I am paying for shipping? Kind of sneaky.
Date of experience: February 28, 2023
Liked the flag but not pleased with the color desi
Date of experience: December 25, 2023
Thank you for your review. We are sorry that you are not happy with the coloring and design these flags are imported. If you would like to reach out to our customer service agents you can reach them M-F 8-5 EST 877-732-2458.
Not what I was expecting. Too tiny not usable for me.
Date of experience: November 8, 2023
Shopping experience good.
Product description inadequate
Fulfilment and shipping very good.
Availability of product.
Description matched my requirement.
Date of experience: October 27, 2023
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your review Gail. I have sent you a message to get images and details regarding your damaged flag. Thank you!