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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
54
Negative
56
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47,541 reviews

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One of the oldest flag retailers online.
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Reviews (7,651)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user tamaraw517
Virginia
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The website was great. Easy to navigate and the product we recieve was exactly as we wanted and expected.

Date of experience: June 21, 2024

Thumbnail of user valeries563
New York
2 reviews
0 helpful votes
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August 18th, 2023
Verified purchase

The marker was just as I pictured. Made sturdy and looks great. It would make my Dad proud. I am waiting for the Korean add on which should be arriving on 8/22. A wonderful tribute for my wonder Dad.

Date of experience: August 16, 2023

Thumbnail of user harpera8
Oklahoma
2 reviews
0 helpful votes
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December 21st, 2018

I HAVENT GOT TO SEE IT YET BECAUSE ITS A CHRISTMAS GIFT BUT SHIPPING WAS FAST AND THE PACKAGING WAS HEAVY DUTY AND IT ARRIVED IN GREAT SHAPE SO IM READY TO CHECK IT OUT! I KNOW MY HUSBAND WILL LOVE IT.

Date of experience: December 21, 2018

Thumbnail of user sams345
Texas
1 review
0 helpful votes
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April 2nd, 2017

Neither flag that I purchased was dimensioned as described. The "12x18 USA Flag" actually measured 12x19. The "12x18 not-Texas Flag" measured 11 3/8 x 19 and was a pathetic reproduction of the state's flag with the star perhaps 20 percent of the intended size and no where close to the middle of the blue field. I would not recommend The US Flag Store to anyone.

Date of experience: April 2, 2017

Thumbnail of user marciaa195
Ohio
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

On line ordering was nice and easy, and received my order in days.

Reason I chose this business:

Made in USA, this is very important to me

Date of experience: July 14, 2024

Thumbnail of user daves2239
California
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

Easy to deal with and good shipping. Had a good variety of items.

Reason I chose this business:

Pricing and has what I needed.

Date of experience: July 14, 2024

Thumbnail of user sherric268
Virginia
2 reviews
9 helpful votes
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July 26th, 2024
Verified purchase

Your service was very quick with a quality product. Thank you

Reason I chose this business:

I researched your product and compared with other companies.

Date of experience: July 16, 2024

Thumbnail of user johnu956
Vermont
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Stunning looks wonderful, will definitely purchase from you again

Reason I chose this business:

Made in USA

Date of experience: August 17, 2024

Thumbnail of user daniels4978
California
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

No issues with the store, ordering, or delivery. Item was also well packaged.

Date of experience: August 17, 2024

Thumbnail of user marciar329
Kansas
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Excellent customer service. We were very pleased with this purchase.

Date of experience: August 17, 2024

Great experience!
July 24th, 2024
Verified site experience
• Previous review

Date of experience: July 14, 2024

Thumbnail of user darrenm530
New York
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Reached out with a question. Response was less than helpful. Poor product description.

Not helpful at all. When I asked a question, just got a two word response.

Reason I chose this business:

It showed up after I searched for a brass plaque that could be laser engraved.

Service

Date of experience: August 17, 2024

Thumbnail of user johnj4385
Ohio
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Very good. Would definitely purchase again. Timely delivery.

Date of experience: August 17, 2024

Thumbnail of user pate237
Minnesota
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

My new Minnesota state flag arrived quickly and in good condition.

Reason I chose this business:

I searched online for a place to purchase the new Minnesota state flag.

Date of experience: August 17, 2024

Thumbnail of user jeanneb435
Illinois
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The coupon code given to me for $5 off an order of $50 or more did not work despite numerous tries and ensuring I typed the code FLAG5$ correctly
Despite sending two notes on this bad code/coupon, have not received a reply and did not receive discount

Service
Quality

Date of experience: April 1, 2023

Thumbnail of user timothyr1056
Washington
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Bracket with kit is well made. Flag is beautiful. Bracket with kit is well made. Flag is Bracket with kit is well made. Flag is beautiful. With kit is well made. Flag is beautiful.

Bracket with kit is well made. Flag is beautiful.

Service

Date of experience: April 4, 2024

Thumbnail of user johnr7178
Maryland
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Was looking for a new vendor who carried a heavier flag that could stand up to winter conditions in our area. US Flag Store was recommended and was able to find just those flags.

Date of experience: February 5, 2024

Thumbnail of user jeand969
Massachusetts
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Excellent quality! Nice and sturdy so it holds up well in the ground at the gravesite.

Reason I chose this business:

Internet search.

Date of experience: July 13, 2024

Thumbnail of user eduardoh109
Arizona
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Got it to surprise a neighbor who needed a replacement. Perfect and made in the U.S.

Reason I chose this business:

I prefer to buy American made where possible.

Date of experience: July 7, 2024

Thumbnail of user connien200
Tennessee
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

One flag pole was bent and the basic stands provided are easy to knock the whole flag over. Did not realize how light they would be as a base for the flags and flag poles.

Date of experience: April 27, 2023

Thumbnail of user davidd4780
Kansas
1 review
1 helpful vote
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March 2nd, 2023
Verified purchase

Ordering was easy and we received our 1500 flags right away. Our American Legion Post uses the flags to honor veteran headstones on Memorial Day. These are quality flags
We will be proud to display!

Date of experience: January 31, 2023

Thumbnail of user lindal3556
Ohio
2 reviews
0 helpful votes
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June 24th, 2023
Verified purchase

I am so glad we found your site. We now have a flying USA flag for the unusual width of the pole. The item arrived so quick and in time for Memorial Day! Thank you

Date of experience: May 25, 2023

Thumbnail of user karlm378
Illinois
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

The correct size bunting was easy to find and order, the bunting arrived on time.

Reason I chose this business:

Made in USA

Date of experience: July 15, 2024

Thumbnail of user sergiusc
Pennsylvania
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

This flag was purchased for my church. The church is located in a very windy area This flag seems to be of very good quality and made for high wind areas. Time will only tell.

Reason I chose this business:

You have a large selection for different usages.

Reason I chose this product:

This flag is made for high wind areas.

Quality

Date of experience: May 30, 2023

Thumbnail of user susanp3166
South Carolina
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

The beautiful flags arrived much sooner than expected. They are my prayer focus as I remember the people who are in battle situations in our uncertain world.

Date of experience: November 3, 2023

Thumbnail of user luisr831
Michigan
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Easy to place the order. Clear communication to me as the customer. Fast delivery and the product was packaged so that it arrived in tact. Great service.

Reason I chose this business:

Found you on the internet. Great pictures of the product.

Reason I chose this product:

Patriotism. Need to proudly wear on lapel of my suit.

Quality

Date of experience: January 12, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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