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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,546 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user marthak688
Colorado
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

The flag was ten days late getting to me. I wanted it for the queen elizabeth burial day. It got here probably ten days after that? Maybe youwere out of english flags.

Quality

Date of experience: October 3, 2022

Thumbnail of user angelat1500
Indiana
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

I was very happy with the purchase of our new flag pole and flag from United States Flag store. I was also thrilled when it arrived in time for us to erect for Memorial Day.

Reason I chose this business:

Recommended by our son and his wife

Reason I chose this product:

They were happy with their purchase

Quality

Date of experience: June 8, 2023

Thumbnail of user patriciaw2485
Florida
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I purchased several different times and different flags.always fast and great products. I have at this time 6 flags up plus the main frag the American flag.

Reason I chose this business:

Ordered from them before. Always respectful

Reason I chose this product:

Our family loves this flag.

Quality

Date of experience: March 3, 2023

Thumbnail of user patrickk761
Georgia
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

I was looking for a U.S. Flag that could withstand the wind in the Carolina Forest area in f Myrtle Beach. The website was easy to use and the purchase experience was simple.

Reason I chose this business:

It has the product and description to make a well informed purchase.

Reason I chose this product:

I purchased on n May of 2022 and it lasted for 8 months in windy conditions. Nylon flags only lasted a couple of months.

Quality

Date of experience: March 14, 2023

Thumbnail of user paulr2582
Colorado
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Needed to replace wind tattered porch American flag. Tried another Flag Store, but the woke brigade got to them. Came back to US Flag Store. Easy to order, nice selection and good quality!

Date of experience: April 1, 2023

Thumbnail of user codyc318
Alabama
1 review
1 helpful vote
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February 25th, 2023
Verified purchase

Easy to find what I was looking for on the website and the packages arrived pretty quickly! I haven't had time to install the flagpole yet, but the instructions look pretty straight forward!

Date of experience: January 26, 2023

Thumbnail of user amyw1935
New Jersey
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

This flag has held up better than other flags we have ordered.
We are in Texas where the weather can be very had on flags.
Holds up better in the changing outside conditions.

Date of experience: February 6, 2023

Thumbnail of user mikev1062
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The product was exactly as described and was shipped quickly and securely. Would highly recommend this seller.

Reason I chose this business:

Made in USA products

Date of experience: June 3, 2024

Thumbnail of user johnr5599
Ohio
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

If I remember correctly the ship tracking method was odd and I didn't want to subscribe to whatever method that was... but, items arrived and no problem. Products were just what I expected.

Date of experience: November 19, 2022

Thumbnail of user aliciat246
Georgia
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

I believe the title says it all. The product arrived in a timely manner. I received an email notification when the product was to be shipped in two separate deliveries.

When I emailed customer service, I received a prompt reply letting me know that my second shipment was on its way and would arrive in time for my event.

Reason I chose this business:

The reviews on the internet were exemplary.

Reason I chose this product:

They had exactly the finial I needed to fit on a 1-inch dowel.

Service
Quality

Date of experience: September 30, 2022

Thumbnail of user terryp890
Utah
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

I will always order my patriotic items from you. Both look beautiful on my flagpole. Tonight will be the first time the light will be on. Although I mounted it a week ago, the flag just came today.

Reason I chose this business:

Prior experience.

Reason I chose this product:

Due to high wind in my area.

Quality

Date of experience: June 22, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Terry!

Thumbnail of user drstanleyfp
Georgia
2 reviews
1 helpful vote
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July 25th, 2018

Have ordered in past with no problems, but this time some "snafoos", but did get products. Customer service reps were VERY NICE and were able to resolve problem and they followed thru with PROMPT feedback to me on getting products shipped. Customer service was GREAT.

Date of experience: July 25, 2018

Thumbnail of user jackl1205
Wisconsin
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

My original item was out of stock, but was upgraded to a more expensive item at no additional cost.

Reason I chose this business:

They had the item I was wanting to buy.

Date of experience: July 8, 2024

Very easy to order
June 2nd, 2024
Verified site experience
• Previous review

Date of experience: May 23, 2024

Thumbnail of user angelag1820
Wisconsin
2 reviews
0 helpful votes
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August 6th, 2023
Verified purchase

I bought this for my dad for Father's day. He loves it! He would usually get one that wouldn't last longer than 1 year. This one is made so durable, he'll have it for a long time. Thanks s

Date of experience: July 7, 2023

Thumbnail of user jamesb8989
North Carolina
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

The U.S. flags I buy are American Made and are the best. I have buying from this company for over 10 years. These look great on the flag poles the I have at my houses.

Date of experience: November 29, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for a decade or more of business James!

Thumbnail of user melvaw8
South Carolina
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase
• Updated review

I have used the flag store for several years to order flags for our church and cemetery. I am pleased with the promptness of delivery and the product.

Reason I chose this business:

Being titled “flag store” was probably the reason I first used it because I needed flags

Reason I chose this product:

I did not see a real big selection of the Christian flag. I do not want to pay a lot of money, but I do want something more substantial. The American flags are sturdy and lasting. I do know that they are made differently… the ones that I order.

Quality

Date of experience: January 18, 2024

Flags for cemetery and church entrances
April 13th, 2023
Verified purchase
• Previous review

We have been purchasing flags from the flag store for many years to replace the ones entering our cemetery and our church property. They are durable and beautiful. The service and ease of ordering with the flag store has kept us coming back.

Reason I chose this business:

Good experiences

Reason I chose this product:

Always in need of Christian flags and American flags. Experience has always been good so we keep coming back.

Quality

Date of experience: March 14, 2023

Thumbnail of user kylee320
Missouri
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

We couldn't find another flag as large as our 20x30 for the price anywhere else online. They were able to get it out to us fast in time for Independence Day!

Reason I chose this business:

Availability

Quality

Date of experience: July 13, 2023

Thumbnail of user johnh8118
Maryland
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Good response, with tracking. The only frustration was with this feedback (not intuitively obvious to the casual observer how to end/submit my comments!)

Reason I chose this business:

Clear instructions and easy to select what I wanted.

Reason I chose this product:

I wanted a large US Flag for my den wall.

Quality

Date of experience: January 23, 2023

Thumbnail of user jeannes558
Pennsylvania
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Everything I've ordered has been delivered in a timely manner & in great condition. The colors are rich & deep & all items are wonderful. Thank you.

Date of experience: May 31, 2024

Thumbnail of user anthonyg1801
Illinois
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

The website was very easy to navigate website, simple to make selections, ordering and payment. The correct items arrived promptly.
Thank you,
Anthony

Quality

Date of experience: November 24, 2022

Thumbnail of user phyllish370
West Virginia
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

After remembering about the Valley Forge flag company, I was very satisfied with ordering there the flag is real good. Thank you very much for still being there I grew up near you for years.

Reason I chose this business:

3 x 5 all cotton American flag

Reason I chose this product:

It’s what I had prior and I had it for years and I’ve been on the flag pole for seven or eight years before it started to deteriorate wanted to get the same

Quality

Date of experience: June 27, 2023

Thumbnail of user richardn1350
Tennessee
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

This flag was a good choice for my needs. It flies better than some others that I have had on my 20' flagpole. It was a good description when I was looking at the choices.

Reason I chose this business:

I have purchased several other flags at this site.

Reason I chose this product:

Because - Made in USA, and it fit some other qualities

Quality

Date of experience: February 8, 2023

Thumbnail of user josen530
North Carolina
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

The flag's material is of excellent quality, and the quality of the pole and bracket that came with it only accentuates the product's quality.

Reason I chose this business:

From the reviews that I had read and the appearance of the products.

Date of experience: June 4, 2024

Thumbnail of user jong555
Texas
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Quality flags for the price. And I have 3 flag poles and have been flying flags for several decades. Surprised this American flag is manufactured in the PRC though? All good!

Date of experience: January 4, 2024

Thumbnail of user jeffc2364
Oklahoma
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

The site was easy to navigate, shipping was on time, the quality of the product was impeccable, and we are honored to have the opportunity to display our colors proudly within our training room!

Service
Value
Shipping
Quality

Date of experience: January 24, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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