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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,016
Neutral
54
Negative
56
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47,549 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user ajt40
Florida
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

So far so good. Date installed on pole 9 February 2022. Let's see how long it will retain its colors in the FL sun and retain its edges in the FL winds.

Date of experience: February 21, 2023

Thumbnail of user marthab1159
Iowa
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Was a little disappointed with the material----very thin-----hopefully the flag lasts awhile!
Otherwise I was very pleased with the price and fast delivery----

Quality

Date of experience: January 12, 2023

Thumbnail of user paulat492
Arizona
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

I used the chat assistance feature and was matched to the appropriate flag for our needs. Our organization was impressed with the quality of the flag. Thank you!

Date of experience: September 5, 2023

Thumbnail of user tammyb123
North Carolina
1 review
0 helpful votes
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April 26th, 2018

Will always order from nfl.com. Never had a bad experience everything is always so fast. Processing is fast and delivery is always within 5 days. Will always order my nfl stuff through this website

Date of experience: April 26, 2018

Thumbnail of user lizk258
Pennsylvania
1 review
0 helpful votes
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July 19th, 2024
Verified purchase
• Updated review

I'm glad to know that the American flags are made in America!

Reason I chose this business:

The flags are made in America

Date of experience: July 9, 2024

Glad to know they are made in America!
June 3rd, 2024
Verified site experience
• Previous review

Date of experience: May 24, 2024

Thumbnail of user denniss1905
Rhode Island
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Would shop here again if I needed more flags. We donated this purchase to our local library

Date of experience: July 9, 2024

Thumbnail of user debrat935
New Mexico
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Quality products and large selection of flags. Easy to order

Date of experience: July 9, 2024

Thumbnail of user bradleyf130
New Jersey
1 review
0 helpful votes
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November 14th, 2023
Verified purchase
• Updated review

The website is very easy to use, and the shipping time was very fast. The product arrived exactly how it was displayed on the website. The quality was amazing, and the product was true to size.

Quality

Date of experience: November 7, 2023

Easy to find items and quick checkout process
October 2nd, 2022
Verified site experience
• Previous review

Easy to find items and quick checkout process. Love the fact you can checkout as a guest oppose to creating an account.

Date of experience: September 2, 2022

Thumbnail of user pennyw287
Ohio
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I placed an order for a flag. Then received emails saying I still had orders in the cart. Yet the flag arrived. No orders in the cart. I don't understand why it kept saying that.

Date of experience: April 17, 2023

Thumbnail of user anne502
Florida
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Great flag for sticking in the flower bed. It flew proudly on Coronation Day. It was received just in time for the big day. Packaging was great and delivery outstanding.

Date of experience: May 9, 2023

Thumbnail of user bradyb139
California
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Very fast and easy service and delivery. Also have just the product I was looking for my nephew's Christmas present as well as my son's Christmas present

Quality

Date of experience: December 19, 2023

Thumbnail of user joei31
New Hampshire
1 review
0 helpful votes
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February 23rd, 2018

The U.S. Flag I purchased is of great quality, the way a flag should be. I will be proud to fly this flag, I only wish I could fly a bigger size. Old Joe

Date of experience: February 23, 2018

Thumbnail of user robertr4876
Oregon
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

The delivery was great. It got here very fast. But the Oregon Flag is a two sided Flag not a one sided flag. The Oregon Beaver is on the back. I will use my flag but it is not correct.

Quality

Date of experience: June 30, 2023

Thumbnail of user michaelf5399
Georgia
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I got what I needed quickly and at a good price. It looks good in my front yard.

Date of experience: July 7, 2024

Thumbnail of user davidk5004
Pennsylvania
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

These metal flag stands look nice and will last for years, I hope. They replaced a set of plastic ones that were leaking sand all over the floor.

Reason I chose this business:

Availability to a metal product. Most other companies just had plastic items.

Date of experience: June 2, 2024

Thumbnail of user michaelt4243
Ohio
2 reviews
0 helpful votes
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November 3rd, 2023
Verified purchase
• Updated review

They didn't bother to tell me they had discontinued the flag I ordered until ten days after I ordered it. Then I had to call to see where my flag was.

They offered no other source to purchase

Service

Date of experience: October 27, 2023

Great
November 9th, 2023
Verified site experience
• Previous review

Great. Company

Date of experience: October 10, 2023

Thumbnail of user racheller108
Texas
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I ordered a Texas flag that is great and good quality, but I also ordered a flag pole that I will not be able to use. The quality is very poor and w the plastic, it will not hold up w the Texas heat.

Date of experience: June 29, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Rachelle. I am sorry that the pole did not meet your expectations. Our spinner poles are 1 inch in diameter aluminum poles that do have plastic clips. You can reach out customer service at 877-732-2458.

Thumbnail of user robertb8954
California
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

I have had a wonderful experience with my purchase. My flags showed up quickly. The quality of the flags is beyond my expectations. I am very happy with my purchase and the seller.

Date of experience: September 25, 2023

Thumbnail of user jl328
Florida
1 review
0 helpful votes
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October 30th, 2018

The website to order the flags was easy to use and the flags ordered arrived in good time. I'm sure I will be ordering again in the future. Thank you...

Date of experience: October 30, 2018

Thumbnail of user tameram41
Indiana
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

I love these flags Although I meant to order bigger/taller ones, I will use these anyway & reorder the size that I meant to order in the beginning. I really love your product

Date of experience: July 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Tamera!

Thumbnail of user johni1248
Virginia
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Would have been helpful to have a description of the differences between the $29 dollar flag and the $39 dollar flag I purchased. Provided description appears to read the same.

Quality

Date of experience: October 24, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. It looks like you are talking about the Valley Forge flags. The $29.99 flag was a nylon flag and the $39.99 flag is a sewn polyester. There is a difference between the two materials. The nylon takes low to moderate wind to fly and the polyester takes a stronger wind as it is heavier.

Thumbnail of user jow270
Idaho
2 reviews
0 helpful votes
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November 17th, 2022
Verified purchase

It went fine why is this a request it was a flag and the transaction went as it was supposed to i ordered and paid for it was delivered as it should have

Date of experience: October 18, 2022

Thumbnail of user jons1153
Ohio
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase
• Updated review

You had everything I was looking for. And reasonable prices. Shipping was reasonably quick and everything was packed well. I can't ask for anything more

Reason I chose this business:

Recommendation of a friend

Reason I chose this product:

It's what I wanted

Quality

Date of experience: November 26, 2023

Shopping seems easy, and you had everything I was looking...
November 14th, 2023
Verified site experience
• Previous review

Shopping seems easy, and you had everything I was looking for

Date of experience: November 11, 2023

Thumbnail of user bobbyy2
New Jersey
1 review
0 helpful votes
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April 21st, 2017

My order was very inexpensive the service was great I receive my Flags few days later.
I will order more in the future because I was very satisfied for the service

Date of experience: April 21, 2017

Thumbnail of user terrim672
Texas
2 reviews
0 helpful votes
  • Send Message
November 30th, 2022
Verified purchase

Good, No issues ordering exactly what I wanted. I'm not sure just how many words this response required. But I said what I meant, & meant what I said. Thanks

Reason I chose this business:

Purchased from your company before.

Quality

Date of experience: October 31, 2022

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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