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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,016
Neutral
54
Negative
56
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47,549 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user dougd385
New Jersey
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I came in 2nd last year in our contest (not held this year?) and I hope with your additional flag, to win next summer. I will keep you posted. Have a great summer. Doug

Date of experience: August 1, 2023

Thumbnail of user alans392
Arizona
2 reviews
1 helpful vote
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May 12th, 2023
Verified purchase

I found the flag that suited my application, wants and needs quickly. I got it ordered and it was shipped quickly. I received it and am happy with my purchase.

Quality

Date of experience: April 12, 2023

Thumbnail of user demmab
Florida
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Disappointed in the quality, and design of the flag. Not the same design as previous past Commodore's flags we have ordered and the design was not embroidered.

Date of experience: March 18, 2023

Thumbnail of user patsys145
Oklahoma
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

It was the wrong size and I returned it for credit and I did receive credit. The service was very quickly handled, Thank you very much for the way you responded to my request.

Date of experience: June 28, 2023

Thumbnail of user petern975
West Virginia
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Great!

Please enter at least 50 characters.
Please enter at least 50 characters.
Please enter at least 50 characters.
Please enter at least 50 characters.

Reason I chose this business:

I like you products

Reason I chose this product:

Good Products

Quality

Date of experience: April 13, 2023

Thumbnail of user robinw953
New Jersey
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Good Quality, great price and came fast. I was ordering a few Flagg's for some veterans and found this one line
Met the needs of everything I was looking for.

Reason I chose this business:

Looking for several flags for veterans fast shipping affordable prices.

Reason I chose this product:

For a few of my dads veterans friends

Quality

Date of experience: May 24, 2023

Thumbnail of user nulln2373
Ohio
1 review
0 helpful votes
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June 15th, 2020
Verified purchase
• Updated review

You followed up with me when item available and your site is easy to navigate. Also made in the USA was a must.
Have not flown it yet because of weather.

Value
Shipping
Quality

Date of experience: May 16, 2020

You followed up with me when item available and your...
June 12th, 2020
Verified site experience
• Previous review

You followed up with me when item available and your site is easy to navigate. Also made in the USA was a must.

Date of experience: May 6, 2020

Thumbnail of user milth5
Florida
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Easy and good online ordering experience. Beautiful flag as described. Quality materials. The only con was heavy fold creases from packaging that were difficult to remove.

Reason I chose this business:

Have bought other US flags from US Flag store.

Reason I chose this product:

Made in United States and excellent materials.

Quality

Date of experience: April 26, 2023

Thumbnail of user bonniek480
Minnesota
2 reviews
0 helpful votes
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July 18th, 2024
Verified purchase

Very nice, bright colors. The quality of flag was better than expected.

Reason I chose this business:

I liked the selections

Date of experience: July 8, 2024

Thumbnail of user hebronc1
Connecticut
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Great service, quality and quick turnaround time with order.

Reason I chose this business:

We have ordered in the past.

Date of experience: July 8, 2024

Thumbnail of user nulln1594
Texas
1 review
0 helpful votes
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June 14th, 2023
Verified purchase
• Updated review

I order flags every Memorial Day for our local cemetery, and you guys never disappoint. Fast shipping, great products, easy to navigate site- the total package. Love it.

Quality

Date of experience: May 15, 2023

Easy to find exactly what I was looking for
April 8th, 2020
Verified site experience
• Previous review

Date of experience: March 9, 2020

Thumbnail of user thomasb4848
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It I was an excellent experience ordering and receiving my flag pole eagle very well made hold up excellent.

Date of experience: April 25, 2024

Thumbnail of user dantelouisg
Massachusetts
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

I would like to take this opportunity to thank all those who assisted me with my order! There were several glitches caused by FedX and those who were involved with getting it rectified Expediently that Deserve High Accolades from the United States Flag Store Owners!
God Bless all of you and your Families and have a Happy Thanksgiving!
Danté Louis Grassi SERVICE DISABLED VIETNAM VETERAN OWNED SMALL BUSINESS

Exceptional!

Reason I chose this business:

The Best on the Internet!

Reason I chose this product:

The Best on the Internet!

Service
Quality

Date of experience: November 12, 2022

Thumbnail of user loriv329
South Dakota
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Great flag made in USA. There are cheaper flags, but they are not made in America, will always pay more for a great quality flag made here. This flag with stands our Windy South Dakota weather.!

Date of experience: November 27, 2023

Thumbnail of user lucretiam29
Florida
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Ordered flag from Amazon but received from United States Flag Store. But it's a really nice flag and will probably last longer that the ones we have previously purchased.

Reason I chose this business:

I didn’t- Amazon did.

Reason I chose this product:

Our flag had gotten torn from last 2 hurricanes that came close.

Quality

Date of experience: December 5, 2022

Thumbnail of user roseh771
Maine
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

The fireman's flag holder for the cemetery was what I expected.

Reason I chose this business:

I just scrolled in the internet fireman flag holder for cemetery and your website came up liked the looks of the product.

Date of experience: July 7, 2024

Thumbnail of user samuela649
Ohio
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Order process was easy. Delivery was received on date promised. Love the product. Would order from this company again.

Reason I chose this business:

American made!

Date of experience: May 26, 2024

Thumbnail of user janb804
Ohio
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

This flag is very well made, lasts a year without fading, and holds up well in the weather. I will buy again.

Date of experience: April 19, 2024

Good Quality Flag
March 25th, 2023
Verified purchase
• Previous review

I wanted a flag that was made in the USA. Yes, I paid a little more for it, but the flag is excellent quality and well-made. I know it will hold up well for the year it will fly the stars and stripes outside my home.

Date of experience: February 23, 2023

Thumbnail of user juliah630
Iowa
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

I have always bought my flags from here and I'm very happy with the quality and price.

Reason I chose this business:

I have bought from here before and will continue too.

Date of experience: June 24, 2024

Thumbnail of user mariet604
Michigan
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

Site is easy to use and flags are reasonably priced, I buy new flags every year for my split rail fence and they stay up all summer.

Date of experience: April 22, 2024

Perfect flags
July 5th, 2023
Verified purchase
• Previous review

What great flags at a great price. I put the flags up on my split rail fence across the front of my property, it takes 34 flags, one for each post. I used to use a smaller flag but this year I bought 8 x 12 flags and they look great.

Date of experience: June 5, 2023

Thumbnail of user keithw1215
Virginia
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

I've been flying the emroidered cotten 3x5 best flag for years and know who to reorder from when one gets worn. Nothing but the best than Valley Forge.

Date of experience: September 13, 2023

Thumbnail of user paulr2551
Ohio
1 review
1 helpful vote
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April 8th, 2023
Verified purchase

First of all we LOVE your flags! The website was easy to navigate and easy to understand. Get in, get your stuff on order and be done! Secondly... WE LOVE YOUR flags! Thank-you!

Quality

Date of experience: March 9, 2023

Thumbnail of user jeremyi131
Oklahoma
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

We mark veterans' graves at our rural cemetery each year on Memorial Day, and we have one grave, John DuBarry, who was a "Soldier of France" prior to coming to America in the late 1800s. He needed a flag as well, so we turned to United States Flag Store for the proper cemetery flag to honor this man. USFS did not disappoint.

Reason I chose this business:

USFS had the particular cemetery flag (France) that I needed, at a reasonable price.

Quality

Date of experience: September 1, 2023

Thumbnail of user edwing306
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Easy to order online and quick delivery with good quality flag

Reason I chose this business:

USA made products specially our country's flag

Date of experience: July 7, 2024

Thumbnail of user randys712
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase
• Updated review

Great products made in the USA. Shipping arrived on time and was fast

Date of experience: July 7, 2024

Easy ordering
June 25th, 2022
Verified site experience
• Previous review

Date of experience: May 26, 2022

Easy to order
January 20th, 2022
Verified site experience
• Previous review

Date of experience: December 21, 2021

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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