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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,018
Neutral
54
Negative
56
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47,595 reviews

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One of the oldest flag retailers online.
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Reviews (7,660)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user jamesf4185
Wisconsin
2 reviews
0 helpful votes
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July 9th, 2024
Verified purchase

Very pleased with excellent quality of flags, & super choice of international flags.

Reason I chose this business:

Super service, outstanding selection of choices, fast delivery, fine quality.

Date of experience: June 29, 2024

Thumbnail of user sandrab2815
Arizona
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Web site was easy to use! Happy with flag! Fly our flag every day!

Date of experience: June 25, 2024

Smooth quick order
May 23rd, 2022
Verified site experience
• Previous review

Date of experience: April 23, 2022

Thumbnail of user lindas6602
Iowa
4 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

I Am Pleased With The Good Quality Of The Flag. I Liked The Selections Of Flags. Great Choices Of Sizes. Reasonable Prices

Very Helpful Customer Service

Reason I chose this business:

Thought This Website Had The Best Quality Flags

Service

Date of experience: June 23, 2024

Like Super Tough Flags
May 21st, 2024
Verified site experience
• Previous review

Date of experience: May 11, 2024

Thumbnail of user davids12412
Virginia
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Very disappointed the way the flags were attached to the stacks.

Return. did not receive entire purchase amount.

Service

Date of experience: June 29, 2024

Thumbnail of user debn72
New York
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

Both flags are placed side-by-side on my coffee table with my dad's picture in the middle. They are the perfect size for the 5" x 7" frame.

Date of experience: May 9, 2024

Thumbnail of user michaels4569
Oregon
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Flag delivered after advertised "before Memorial Day" promised as I noted in previous review comments.

See previous comments above.

Reason I chose this business:

I thought I had purchased flags from your website before.

Service

Date of experience: June 3, 2024

Easy to navigate website
May 26th, 2024
Verified site experience
• Previous review

Date of experience: May 16, 2024

Found the flag I needed
July 31st, 2020
Verified site experience
• Previous review

Date of experience: July 1, 2020

Thumbnail of user patricial2488
Indiana
2 reviews
0 helpful votes
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August 11th, 2023
Verified purchase

Website easy to shop, pricing is fair, quality is good and delivery is fast. Been using them for years, Have shopped others but always come back to BUY HERE.

Date of experience: July 12, 2023

Thumbnail of user jeffm1916
California
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

I had a significant problem with my delivery and hadn't received my flag - I reported to the company and, unbeknownst to me, they sent me a 2nd flag - after 6 weeks, it was determined that the original flag was inadvertently forwarded by the US Postal Service and it was returned to me - I now have an extra flag, which I intend to return - the attention I received was tremendous and I'll be a lifelong customer of US Flag Company - thank you!

Date of experience: September 30, 2022

Thumbnail of user johnh7347
Washington
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I ordered the flags, paid, and they were delivered promptly. Can't do any better than that.

Reason I chose this business:

Best price on the product I wanted

Date of experience: June 29, 2024

Thumbnail of user baryb2
Wisconsin
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Everything went just great, happy with the flag. Christmas present to son in law.

Date of experience: June 29, 2024

Thumbnail of user jeremyh1130
Illinois
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Everything went swimmingly. Package arrived on time, intact. Good quality for the price

Date of experience: June 29, 2024

Thumbnail of user michaelm4125
New Jersey
1 review
0 helpful votes
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March 12th, 2024
Verified purchase
• Updated review

Awesome as always! US Flag store has been my go to for our local Little League for the last 5 years. A++ service.

Date of experience: March 2, 2024

Or go to Flag store for our Little League
March 28th, 2023
Verified site experience
• Previous review

Or go to Flag store for our Little League. Thanks for always having everything we need and super fast delivery.

Date of experience: February 26, 2023

Always a pleasure dealing with and purchasing from...
April 2nd, 2022
Verified site experience
• Previous review

Always a pleasure dealing with and purchasing from US Flag Stores.

Date of experience: March 3, 2022

Excellent as always
March 3rd, 2020
Verified site experience
• Previous review

Date of experience: March 1, 2020

Thumbnail of user hollyz30
New York
2 reviews
0 helpful votes
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June 28th, 2024
Verified purchase

Found company on computer. It was an easy way to order. Didn't take long to receive.

Date of experience: June 18, 2024

Thumbnail of user robertg4438
New Hampshire
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

I sent you an email in regards to my mistake in the quantity of 5x8 and 3x5 flags, I feel that not being able to choose the quantity until going to the cart screen was confusing

haven't heard back in responce to my email

Reason I chose this business:

Made in USA

Service
Quality

Date of experience: April 25, 2023

Thumbnail of user patriciah3738
District of Columbia
1 review
1 helpful vote
  • Send Message
June 20th, 2024
Verified purchase

It would of been nice to have a point. Or another device to install them into the ground

Date of experience: June 10, 2024

Thumbnail of user derekc506
North Carolina
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Flags came fast. I really like the super knit polyester. I had the maiden flights for two at the beach last week :)

Date of experience: May 8, 2024

Easy as always :)
December 9th, 2019
Verified site experience
• Previous review

Date of experience: December 6, 2019

Thumbnail of user bostont9
Massachusetts
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Perfect for the occasion of handouts at reading of Declaration of Independence

Reason I chose this business:

United States based

Date of experience: June 28, 2024

Thumbnail of user robertn2395
Kentucky
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

No problems with my flag and delivery. I have used your products for years and appreciate the emails.

Reason I chose this business:

I have a long history with no complaints.

Date of experience: March 22, 2024

Thumbnail of user katep132
Tennessee
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

I got the Flag of Celtic Nations decal and it arrived quickly and I love it. I'd love it if there was a wind sock or small flag of the same design available, I'd get that too.

Reason I chose this product:

I like Celtic heritage & countries of origin so it was a blend of the things I like.

Value
Shipping
Quality

Date of experience: April 13, 2020

Neat items
June 12th, 2020
Verified site experience
• Previous review

Date of experience: April 1, 2020

Thumbnail of user richardv1121
Colorado
1 review
0 helpful votes
  • Send Message
July 2nd, 2023
Verified purchase

Flag arrived quickly, only thing preventing 5 stars is, once the flag was raised the fabric is very transparent, I thought I ordered a heavy cotton flag this flag is a light cotton I believe.

Date of experience: June 2, 2023

Thumbnail of user ninag263
District of Columbia
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Your staff was friendly, knowledgeable and helpful, and the email communications were timely. Also, the items were delivered relatively quickly.

Reason I chose this business:

Searched for a lightweight cross and pole online, and ther U.S. Flag Store had a nice cross, and a user-friendly website. Also, you seem like a patriotic company.

Date of experience: May 10, 2024

Thumbnail of user merrileeg2
Nevada
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Very easy to offer. Took a little longer to receive than expected. Overall, very pleased with the quality and beauty of the flag!

Date of experience: May 6, 2024

Thumbnail of user carlv207
Pennsylvania
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

I had to call the co. Because it wasn't delivered after a few weeks. It then arrived witin a few days. It holds my flag nicely but does NOT prevent it from furlig (rolling up).

Date of experience: June 20, 2023

Thumbnail of user lewiss225
Texas
1 review
0 helpful votes
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February 24th, 2024
Verified purchase
• Updated review

Why did prices double in 6 months? I find it hard to believe prices really went that far up on everything.

Date of experience: February 17, 2024

Good product and prompt service with quick follow up.
September 8th, 2023
Verified purchase
• Previous review

Excellent! Shopping was easy and quick service. Then a verification process, I appreciated.

Reason I chose this business:

We used them before.

Reason I chose this product:

Good product for the price for our purposes.

Quality

Date of experience: September 7, 2023

Thumbnail of user non915
Florida
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase
• Updated review

Easy to order, nice prices, prompt delivery. Website was easy to navigate.

Date of experience: June 27, 2024

Flag order
March 6th, 2024
Verified purchase
• Previous review

Easy to use. Good delivery date. Hard to put in more than 50 words.

Date of experience: February 25, 2024

My Flag store experience
October 10th, 2022
Verified purchase
• Previous review

Easy use of the website, fast delivery time, very good pricing and a good product.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Replacements for existing products.

Quality

Date of experience: September 10, 2022

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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