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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,020
Neutral
54
Negative
56
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47,600 reviews

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One of the oldest flag retailers online.
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Reviews (7,662)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user victori63
Texas
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

The product came earlier than expected and in great condition. Now let's see how it holds up to 50 mph gust wind in West Texas.

Reason I chose this business:

They look great.

Reason I chose this product:

I needed to instal one in my home.

Quality

Date of experience: March 29, 2023

Thumbnail of user howardg56
Texas
1 review
0 helpful votes
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August 22nd, 2018

Great quality. Will be used as honor flags on my motorcycle as I ride with the Patriot Guard Riders. Hope they can stand up to 50 mph!

Date of experience: August 22, 2018

Thumbnail of user bobr1042
Texas
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Have always been pleased with the service, and hope they can get the 8 x 10 foot Texas Flags in stock again soon!

Reason I chose this business:

From past experience

Reason I chose this product:

My flag pole

Quality

Date of experience: September 22, 2023

Thumbnail of user gabrieleh
Alabama
1 review
0 helpful votes
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September 11th, 2017

I not have receive jet my Order, was you send ou on 9. 2. 17 sh your E-Mail
Gabriele Harrison. I like the answer today.

Date of experience: September 11, 2017

Thumbnail of user tomk124
Pennsylvania
1 review
0 helpful votes
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May 8th, 2017

This is the second time I've ordered from them. Always fast shipping and accurate order. When I need more I know where to go!

Date of experience: May 8, 2017

Thumbnail of user williamv37
New Jersey
1 review
0 helpful votes
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May 3rd, 2017

Took a few days longer to get here but love the flag... built tough. What about a Veterans discount for those of us who've served? Go Navy! Chris V.

Date of experience: May 3, 2017

Thumbnail of user williamv1055
Texas
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Very pleased with quality of the flag. Seems more durable and heavier than previous flags I have had that easily frayed and tor.

Date of experience: September 25, 2023

Thumbnail of user carls995
California
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

I use these flags on my sand car and they get a lot of high speed air which tears them up. Got to have a fresh one available at all times.

Reason I chose this business:

Been buying them from United States Flag Store for many years.

Quality

Date of experience: January 23, 2023

Thumbnail of user kevinb517
Michigan
1 review
0 helpful votes
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June 5th, 2018

The last flag like this we purchased lasted 2 full years flying 24/7/365. As always shipping was fast with a great price. Great product.

Date of experience: June 5, 2018

Thumbnail of user lisab4906
Idaho
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Items arrived, box ripped and torn. See photo attached of box. I am trying to determine if there are parts missing from the base.

Reason I chose this business:

Used before

Reason I chose this product:

Needed for my business

Quality

Date of experience: June 28, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Lisa. Please call our customer service team to ensure that you have all of the parts that to your swooper flag bases at 877-732-2458.

Thumbnail of user deborahk1139
California
2 reviews
0 helpful votes
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April 18th, 2023
Verified purchase

Thank you for following up on my order (that took almost a month in the postal service!, not your
Fault). Appreciate your attention to detail!

Date of experience: March 19, 2023

Thumbnail of user anthonyw94
Arizona
1 review
0 helpful votes
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November 27th, 2017

When the flag pole came there was no ball topper. Call customer service and there sending me one out on a rush order. I would buy from them again.

Date of experience: November 27, 2017

Thumbnail of user lanl13
Virginia
2 reviews
2 helpful votes
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March 30th, 2023
Verified purchase

Thank you for your seamless ordering process and prompt delivery...it has given us so much peace of mind! The products are of great quality as well.

One of the items was out of stock, and I received the notification within 24 hours. I called and was able to replace it with an alt item. A few days later, all items arrived safely in my office. Well packaged!

Reason I chose this business:

Found it on Google and needed a store that carries all leated products--one stop shop.

Reason I chose this product:

We needed them for our Cultural Summit...We used to have to borrow them but now we have our own!

Service
Quality

Date of experience: February 28, 2023

Thumbnail of user robertr4652
Michigan
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Found the site, ordered the flags at a decent price. Arrived in expected time and appear to be of good quality. On my flag poles now.

Date of experience: April 7, 2023

Thumbnail of user tracyr208
Arizona
1 review
1 helpful vote
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June 12th, 2020
Verified purchase
• Updated review

I purchased this for my husband's birthday - as he wanted a flagpole for our new home. It was easy to install, and looks awesome. Thanks.

Reason I chose this business:

Wanted a Made in USA product.

Value
Shipping
Quality

Date of experience: April 14, 2020

Cant wait to get the flag!
June 12th, 2020
Verified site experience
• Previous review

Date of experience: April 4, 2020

Thumbnail of user annettes188
California
1 review
0 helpful votes
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August 31st, 2020
Verified purchase
• Updated review

It's for our church as the present flag looks like it had been the Star Spangled era --still flying but in need of replacing..

Reason I chose this product:

I looked up in the inter-net and Valley Forge caught my eye and I thought --how great that would be as I visited the area a few years ago. I am very pleased with the flag and will be more excited when I can look out my window and see the flag again flying 0ver the church building'

Value
Shipping
Quality

Date of experience: August 1, 2020

It's for our church as the present flag looks like...
August 21st, 2020
Verified site experience
• Previous review

It's for our church as the present flag looks like it had been the Star Spangled era --still flying but in need of replacing..

Date of experience: July 22, 2020

Thumbnail of user janet699
Colorado
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase
• Updated review

They were just what we needed to add real flair to a production number in our musical.
And the flags arrived ahead of time!

Reason I chose this business:

Found online

Reason I chose this product:

Size and materials

Quality

Date of experience: February 20, 2023

I Hope thé flags arrive by soon
March 8th, 2023
Verified site experience
• Previous review

Date of experience: February 6, 2023

Thumbnail of user kristic251
Iowa
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Quick shipment - nice quality. For some reason it is hard to find Iowa flags. You had them in stock and shipped them right away! Thanks!

Date of experience: August 17, 2023

Thumbnail of user krisw133
Texas
2 reviews
0 helpful votes
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July 14th, 2023
Verified purchase

Thank you for sending it so fast. We love seeing "Old Glory" in her splendor waving for the neighborhood, family and friends to enjoy!

Reason I chose this business:

Wanted to get a nice sturdy flag, read the reviews and this flag will hold up in our Northern Nevada winds.

Quality

Date of experience: June 14, 2023

Thumbnail of user teds406
Ohio
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Have been a customer before and will be again they carry quality products and I recommend them
if you want the best of what your looking for..

Reason I chose this business:

Returning customer

Reason I chose this product:

I know the quality of the product I wanted

Quality

Date of experience: May 5, 2023

Thumbnail of user judyz263
Texas
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I had never used venmo to purchase. My Granddaughter was here and walked me through. Seemed easy. Received our flag and am very happy.

Quality

Date of experience: July 3, 2023

Thumbnail of user douglasn259
Texas
2 reviews
0 helpful votes
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May 10th, 2023
Verified purchase

I was displeased that I paid an extra $28 for accelerated shipping and my flags ended up not arriving until a day after the "free shipping" time.

Reason I chose this business:

Internet search

Reason I chose this product:

To put on my flag pole.

Quality

Date of experience: April 10, 2023

Thumbnail of user patriciaa2235
New York
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Ordered a 2' x 3' American flag. It came very quickly & the flag is excellent quality, and made in USA. Just what I wanted.

Date of experience: March 15, 2023

Thumbnail of user karent2231
New York
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

3' x 5' flag, don't know pole size, US flag, polyester: a little heavier that nylon and recommended for holding up to windy weather.

Quality

Date of experience: April 11, 2023

Thumbnail of user forestp14
Oklahoma
1 review
0 helpful votes
  • Send Message
December 13th, 2023
Verified purchase

Excellent! I am happy with the ease of service and will continue to order replacement flags from you in the future.

Date of experience: December 13, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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