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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,022
Neutral
54
Negative
56
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47,609 reviews

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One of the oldest flag retailers online.
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Reviews (7,664)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user rosek464
Florida
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Delivered promptly in time for 4th of July. I am well pleased with them. They are made well and very sturdy.

Date of experience: July 9, 2023

Thumbnail of user mahlons12
Kentucky
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Shipping took way too long. I'm not saying I won't order again but I'll look somewhere with less shipping time first.

Date of experience: April 18, 2023

Thumbnail of user deborahg1858
Texas
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Thank you - Because the flags got here in record time! Will be using your company again for the next flag purchase.

Date of experience: April 20, 2023

Thumbnail of user annw1093
Illinois
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

I thought these might be difficult to find, but these were no problem at this vendor. And the price was right.

Was short one flag. Received a credit immediately.

Service
Quality

Date of experience: April 20, 2023

Thumbnail of user nikiap8
Georgia
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Everything was easy to purchase through the site. It arrived as expected and it is currently flying high. Thanks so much.

Reason I chose this business:

Highly rated store to purchase from

Reason I chose this product:

Because I am a child of God and I will proudly fly what I believe in. Also my neighbor across the street, has hung up a Norwegian Christian flag, upside down, in his window, as well as a bahompet in the other window. Ever since I have hung the Christian, now there is a full body skeleton sitting on the porch. That's the other reason.

Quality

Date of experience: May 18, 2023

Thumbnail of user debbieb1771
Missouri
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

These hooks work really good for holding the flag, this should come with flags they will last for a longer while.

Reason I chose this business:

Did not know where else to look

Reason I chose this product:

The hooks broke they were plastic so need new to fly flag

Quality

Date of experience: January 23, 2023

Thumbnail of user dennism1551
California
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

I have used this company in the past. Ordering process is simple, delivery prompt and product has arrived in excellent condition!

Date of experience: August 4, 2022

Thumbnail of user gilc19
Arizona
2 reviews
0 helpful votes
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November 2nd, 2017

Great quality and the fringe made the flag that much more appealing. Got just in time for Veteran's Day. Love it!

Date of experience: November 2, 2017

Thumbnail of user maryj3142
Minnesota
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Good and quick we got it in less than a week. Nice product. Well made. Thank you for the quick service

Quality

Date of experience: November 30, 2022

Thumbnail of user johnp6559
Utah
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Fast delivery on exactly what I ordered.
I need at least 50 characters to send this review. Now is it enough?

Date of experience: May 25, 2023

Thumbnail of user barrym552
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Looks like, from the quality I see, that it will last longer than any other flag I have had. Thank you.

Quality

Date of experience: November 11, 2022

Thumbnail of user jamesl4383
New York
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Pretty much as usual, quick and easy. A little surprised that the prices had gone up considerably since the previous order.

Date of experience: August 15, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business James!

Thumbnail of user kimw1371
Florida
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Great Company - use for all of our flag needs. If you have an issue, they take care of it right away!

Quality

Date of experience: February 14, 2023

Thumbnail of user johnc9823
Texas
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Order was placed without a problem and delivered ahead of the delivery date given, great service! The product is top notch.

Date of experience: March 14, 2023

Thumbnail of user norag63
Washington
1 review
0 helpful votes
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September 30th, 2020
Verified purchase
• Updated review

I've been looking for one of these for a while now and I found it pretty reasonable price to thank you

Reason I chose this business:

I was looking for a flag store for Mexican flag and I couldn't find one anywhere unless I sold one from a Mexican restaurant but that wasn't going to happen so glad I found this company and I will order again

Reason I chose this product:

I'm a Mexican American and I wanted to show people how proud I am

Value
Shipping
Quality

Date of experience: August 22, 2020

I've been looking for one of these for a while now...
September 30th, 2020
Verified site experience
• Previous review

I've been looking for one of these for a while now and I found it pretty reasonable price to thank you

Date of experience: August 12, 2020

Thumbnail of user robertj3235
Virginia
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I am very pleased with the product. It was exactly what I needed to complete our Christmas flag display. Thanks.

Date of experience: December 19, 2023

Thumbnail of user jamesm8664
Illinois
2 reviews
0 helpful votes
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June 13th, 2023
Verified purchase

You need more base choices, such as 7 hole and 3 or 4 hole. I organize by EU, then continent. For Africa, I have been to only two countries.

Service
Quality

Date of experience: May 14, 2023

Thumbnail of user pauls264
Utah
2 reviews
0 helpful votes
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December 4th, 2023
Verified purchase

Ordering was easy and plenty of options. Glad the products were descriptive and helped me know which one to order.

Date of experience: November 30, 2023

Thumbnail of user teds489
Washington
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I talked to a rep who was very helpful and got just what I needed.

Customer service was excellent described what I needed.

Reason I chose this business:

The best place to get what i needed.

Service

Date of experience: June 17, 2024

Thumbnail of user maryhelena
Arizona
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

I LOVE MY FLAG AND EVERYONE WHO SEES IT THANK ME AND SOME ARE GOING OUT AND GETTING THEIR OWN FLAG, HOPEFULLY AMERICAN PRIDE CAN RETURN TO OUR COUNTRY ONCE MORE, GOD BLESS THE U.S.A.

Date of experience: February 17, 2023

Thumbnail of user arianaf30
Texas
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

We got everything in a timely manner and we were able to find everything we needed

Reason I chose this business:

Seen it online

Date of experience: June 24, 2024

Thumbnail of user marthap738
Colorado
1 review
0 helpful votes
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April 21st, 2024
Verified purchase
• Updated review

Pleased - I don't have time for this! I hate this - it is almost enough to make me never order from you again!

Date of experience: April 11, 2024

No problems!
November 26th, 2021
Verified site experience
• Previous review

No problems! Thanks

Date of experience: October 27, 2021

Thumbnail of user markb721
Texas
1 review
0 helpful votes
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May 12th, 2018

Simple great looking pole only wish you could choose between ball or gold eagle for topper. I prefer the Eagle...

Date of experience: May 12, 2018

Thumbnail of user kathyv19
Connecticut
1 review
0 helpful votes
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July 14th, 2017

I received my flags today. Fast shipping, flags are great and a good price. Will definitely order again. Thank you!

Date of experience: July 14, 2017

Thumbnail of user johns3083
Michigan
1 review
0 helpful votes
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July 20th, 2018

You we're right on schedule with my order.
Very satisfied... Everything looks great. Can't wait to hang my new flag.

Date of experience: July 20, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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