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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,022
Neutral
54
Negative
56
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47,612 reviews

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One of the oldest flag retailers online.
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Reviews (7,665)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user yvonnes601
New York
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

I like the product very much but for the height. I have had difficulty finding a U S Navy Grave
Marker, on a metal pole approximately 40-43 inches tall, topped with a U S Flag.

Reason I chose this business:

I saw it advertised on the internet.

Reason I chose this product:

My husband passed away and I wanted a grave marker for his grave.

Quality

Date of experience: October 31, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review Yvonne. We are sorry to hear about your loss and his service time is very appreciated.

Thumbnail of user elizabethw2621
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Great. Products are as described. Both the Pow/MIA flag and US Flag are perfect. A great experience.

Reason I chose this business:

I receive what I want without running out and shopping around. Quick and easy.

Date of experience: April 26, 2024

Thumbnail of user daveb854
Massachusetts
2 reviews
0 helpful votes
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May 30th, 2024
Verified purchase

Easiest site for ordering online for a replacement 4x6 for our Harmony Cemetery.
Our flag flies 24/7 all year long in Massachusetts wx.

Date of experience: May 20, 2024

Thumbnail of user bobc1392
Ohio
1 review
1 helpful vote
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June 30th, 2024
Verified purchase

Easy to place my order. Received my order in a timely manner. Very satisfied.

Reason I chose this business:

American made in the u.s.a

Date of experience: June 20, 2024

Thumbnail of user brandonp100
New Jersey
1 review
1 helpful vote
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December 10th, 2018

The flagpoles were decent quality but had no way to mount a flag on them. The website should make note of that in the description.

Date of experience: December 10, 2018

Thumbnail of user donaldc196
Florida
1 review
0 helpful votes
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October 6th, 2018

Order of 2 flags was received 3 days early from estimated arrival. Have previously bought flags and each time the price and service were excellent!

Date of experience: October 6, 2018

Thumbnail of user kelseyb219
Utah
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

I received my order of ten flags in a timely fashion and felt like the follow-up email was a great way to communicate my experience.

Date of experience: June 6, 2023

Thumbnail of user timh1345
Ohio
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

Both of the flags I ordered came in within 10 days and were just as I expected. Now they are looking great and flying high!

Date of experience: March 17, 2023

Thumbnail of user bradleys559
Pennsylvania
2 reviews
0 helpful votes
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October 23rd, 2023
Verified purchase

Very easy and convenient, I would recommend this company to all my contacts and friends and will use them in the future for flag products

Quality

Date of experience: September 23, 2023

Thumbnail of user jeffreyr1151
Mississippi
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Have been buying your products for over 11 years. Will continue until I die. Won't go anywhere else. I think the quality speaks for itself.

Quality

Date of experience: January 9, 2023

Thumbnail of user lindar3161
Michigan
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It has been three years since we ordered, so glad to know you are still in business. Site easy to use and product in stock.

Quality

Date of experience: April 11, 2023

Thumbnail of user ronaldf582
Illinois
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Very nice flag, wish it lasted longer, bought same one a year ago and it tore right down the middle. But I fly it everyday!

Quality

Date of experience: November 27, 2022

Thumbnail of user iane145
Oregon
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

Super quality. These flags last longer than any that I have ever purchased from other vendors.

Easy ordering.

Service

Date of experience: April 26, 2024

Thumbnail of user wp156
Texas
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Easy to navigate and place order. Just what I needed. Good quality flag. Proud to fly it.
Thank you

Service

Date of experience: May 27, 2024

Thumbnail of user peggyh687
Virginia
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

I was very pleassed with dealing with the United States Flag Store. I am pleased with my purchase and very happy with the speed in which I recieved the flags

Quality

Date of experience: March 1, 2023

Thumbnail of user lauras4010
Illinois
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Great experience with no issues. The products are well made and look amazing.

Date of experience: June 20, 2024

Thumbnail of user charlese1164
Lithuania
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I get the U.S.A. made flags, lights, and other accessories from United States Flag Store.

Reason I chose this business:

Easy to get flags and accessories.

Date of experience: June 20, 2024

Thumbnail of user davidg7109
Missouri
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

They are good, but this survey is too long just for a Flag pole

Date of experience: June 20, 2024

Thumbnail of user elizabethn1390
Nebraska
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Material is very nice. Strong, durable in high winds. Looks great.

Reason I chose this business:

Pricing was in the range I wanted to spend for the quality.

Date of experience: June 20, 2024

Thumbnail of user karenj2443
California
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Order was easy. Longer wait for delivery than anticipated, but product was excellent

Reason I chose this business:

Needed for accompanying memorial certificate for former federal employees for organization

Date of experience: June 17, 2024

Thumbnail of user donaldb1964
Virginia
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Excellent service, fast shipping. There is no more to say, don't appreciate having to use 50 letters.

Date of experience: January 29, 2024

Thumbnail of user richardd3364
Tennessee
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Every time I have to replace my flag, I go back to you because your quality is way above others.
Thanks for great workmanship.

Date of experience: January 26, 2024

Thumbnail of user geneb372
Kansas
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Was looking for a flag that would standup to Kansas winds. Have not raised flag yet, but very impressed with the fabric, reviews, and service.

Date of experience: January 29, 2024

Thumbnail of user donnay677
Massachusetts
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Seems fine…the site was easy to order and enter info on. Hope the delivery is as fast & efficient as I will be in need flags down the line.

Quality

Date of experience: November 25, 2022

Thumbnail of user karenp3015
North Carolina
2 reviews
0 helpful votes
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January 23rd, 2024
Verified purchase

This product should not be stuffed into a small envelope. Taking a lot to have it look good for the cost of this item.

Date of experience: January 22, 2024

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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