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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,022
Neutral
54
Negative
56
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47,612 reviews

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One of the oldest flag retailers online.
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Reviews (7,665)

Rating

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user ronf575
Ohio
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Since I had ordered from you in the past, I'm pleased to say you are still doing a great job. When you want flags, this is where you get them.

Date of experience: June 10, 2023

Thumbnail of user edithd87
Virginia
1 review
1 helpful vote
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July 17th, 2023
Verified purchase

M son has been a police officer for over 20 years and i want to fly this flag to show my community and world how proud i am of him.

Reason I chose this business:

Had previously purchased the same flag pole and additional flags years ago at a county fair in Virginia.

Reason I chose this product:

Quality and ease of use even for this 75 year old grandmother!

Quality

Date of experience: June 17, 2023

Thumbnail of user williamf2463
Texas
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

I expected a tough flag, to wave in the winds here at Big Bend National Park, and that's just what I received. Nothing less than satisfactory.

Quality

Date of experience: November 29, 2023

Thumbnail of user gingerh162
North Carolina
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase
• Updated review

The order process was very simple. The products were described well. We received the order quickly. The quality was great.

Reason I chose this business:

These flags are good quality and made in the USA.

Date of experience: April 22, 2024

I didn't see where to put the discount code, PRESIDENTIAL,...
March 2nd, 2024
Verified site experience
• Previous review

I didn't see where to put the discount code, PRESIDENTIAL, for my first order.

Date of experience: February 21, 2024

Thumbnail of user alicep679
California
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Just what I wanted - it's displayed proudly in our stables on our trailer

Resolved our problem

Service

Date of experience: June 16, 2024

Thumbnail of user walmarta1
Pennsylvania
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Great stuff was happy with all options and quick delivery and no problems

Date of experience: June 16, 2024

Thumbnail of user jamesh7834
Pennsylvania
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Product description reads as flag kit. Shows a base, flag pole and topper for a price. What i received was a flag pole and nothing else.

Reason I chose this business:

Thought i getting a good deal. Instead got the shaft.

Service

Date of experience: April 20, 2024

Thumbnail of user jeffw2027
Arizona
3 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

Arrived on time and all good. Loved the flag and flying High.

Date of experience: June 17, 2024

Thumbnail of user glennb683
Texas
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Good follow through, not your fault the carrier delivered to the wrong home. Well packaged. High Quality.

Date of experience: December 22, 2023

Thumbnail of user lisas5675
Massachusetts
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Easy ordering and delivery were seamless. The website had great descriptions and photos of products for comparison.

Reason I chose this business:

American-made and variety of products.

Reason I chose this product:

For a parade

Quality

Date of experience: November 20, 2023

Thumbnail of user leslieg623
Illinois
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

This is a Christmas gift. So I am unable to rate the product. Wide selection of flags to chose from. Made in the USA

Reason I chose this business:

Made in America

Reason I chose this product:

Christmas gift

Quality

Date of experience: November 27, 2023

Thumbnail of user patriciak2039
Massachusetts
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Great workmanship, Many items to choose from, easy and quick accessibility. Would highly recommend and purchase again

Quality

Date of experience: May 30, 2023

Thumbnail of user dianel1674
Florida
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Grate timing on delivery and quality of flag.Great material. Hoping for a good lifetime on the flag.

Date of experience: July 24, 2023

Thumbnail of user lindaf908
Michigan
1 review
0 helpful votes
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July 10th, 2020
Verified purchase
• Updated review

Love this flag! Very good durable quality! It will last much longer than the traditional cotton flag.

Reason I chose this business:

You have the items I want

Reason I chose this product:

It hangs over my front window

Value
Shipping
Quality

Date of experience: June 10, 2020

Very easy to find your items
June 30th, 2020
Verified site experience
• Previous review

Date of experience: May 31, 2020

Thumbnail of user gregr771
Illinois
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Great experience. Everything went well in the ordering process and got it delivered in a time manner.

Date of experience: January 25, 2023

Thumbnail of user curtisz24
Wyoming
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Ordering was easy and took only a few minutes. The product arrived quickly and in perfect condition.

Quality

Date of experience: February 4, 2023

Thumbnail of user stevied28
Georgia
2 reviews
0 helpful votes
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March 9th, 2023
Verified purchase

Timely and efficient ordering and delivery process. I'm extremely pleased with the service received from US Flags.

Date of experience: February 7, 2023

Thumbnail of user frankc1854
New York
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

No issues with anything, order process was smooth, liked buying from an American company instead from China.

Date of experience: May 9, 2023

Thumbnail of user kyles1334
Idaho
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Great service, quick delivery, excellent product. I've said what I said, 50 characters to answer is silly

Reason I chose this business:

Internet search

Quality

Date of experience: May 11, 2023

Thumbnail of user emilyt698
North Carolina
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Wonderful experience. Site is easy to navigate. Found exactly what I was looking for. Shipping was fast.

Reason I chose this business:

They had the item was needing

Reason I chose this product:

Wanted to hang a flag in the garage

Quality

Date of experience: May 11, 2023

Thumbnail of user cathyp476
Iowa
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

The flag is better quality than any I have purchased from local stores. The flags were received two days before the estimated delivery date.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Based on the information from the friend who recommended United States Flag Store

Quality

Date of experience: July 6, 2023

Thumbnail of user jp583
Nebraska
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Fast shipping too! Thank you! I would recommend to anyone looking for an inexpensive and nice looking grave marker to honor their loved ones.

Date of experience: June 15, 2023

Thumbnail of user jr931
California
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I received the product quickly and it was just as described. These flags were perfect to give away to customers to celebrate Independence Day.

Reason I chose this business:

Made in the us and reviews

Reason I chose this product:

Description and price

Quality

Date of experience: July 10, 2023

Thumbnail of user erins885
Tennessee
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Great quality, fast shipping! I was recommended your website through one of our members and we will be using your website from here on.

Quality

Date of experience: March 28, 2023

Thumbnail of user rhondab809
Illinois
2 reviews
0 helpful votes
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October 20th, 2023
Verified purchase

Site was easy to navigate. Had exactly what I was looking for. Shipping was right on time. Very pleased with the quality of products.

Quality

Date of experience: September 20, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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