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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

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Positive reviews (last 12 months): 94.8%
Positive
2,022
Neutral
54
Negative
56
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47,612 reviews

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One of the oldest flag retailers online.
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Reviews (7,665)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user neireg
Texas
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

The ordering process was super easy. I purchased 4 flags and the quality was great for all of them. Items arrived pretty quickly!

Date of experience: December 25, 2023

Thumbnail of user dawnc1102
California
1 review
1 helpful vote
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December 27th, 2023
Verified purchase

I was disappointed to find that the product was not made in America. I feel like there has been some false advertising here.

Reason I chose this business:

I chose the store thinking all was made in the USA.

Quality

Date of experience: December 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We offer both American made and Imported versions of the flags to meet all the budget needs of our customers. For future reference our Made in America flags have a symbol on the left hand corner of the flag image or under the additional information it lists the country of origin. If you are in need of assistance we have a team of qualified customer service agents at 877-732-2458 M-F 8-5EST.

Thumbnail of user toml1410
Washington
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Great Service and the flag looks good. Thank you for the quick service. Shipping and ordering were seamless.

Date of experience: April 11, 2024

Thumbnail of user gentryisomv
Alabama
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Really fast processing and shipment. Received the order early. Will definitely do business with you again.

Date of experience: April 13, 2024

Thumbnail of user terrye393
New Jersey
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

I received them on time and in good Condition. Will be using them to put stick flags around soldier monument in my Hometown.

Date of experience: November 23, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Terry!

Everything is great, Thank You
April 19th, 2023
Verified site experience
• Previous review

Date of experience: March 20, 2023

Thumbnail of user johno2173
Missouri
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Outstanding experience! Got the flags I needed for my ancestors that fought for The Confederacy, and should be properly honored for fighting for The Constitution of The Republic!

Date of experience: June 14, 2023

Thumbnail of user davidl5819
South Dakota
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

I ordered a flag and pole.
I received it.
It even arrived on time.

Isn't 5 stars enough w/o the requirement to comment?

Quality

Date of experience: June 19, 2023

Thumbnail of user gregorys103
Virginia
1 review
0 helpful votes
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January 31st, 2018

Just the flag I was looking for. It will use as a sign of respect for his service and sacrifice for this country

Date of experience: January 31, 2018

Thumbnail of user ursonr
California
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

We all need to fly more flags all year long. Let your neighbors know who are their Patriotic friends in their local communities.

Quality

Date of experience: June 23, 2023

Thumbnail of user jeffn802
North Carolina
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Good service and fast ship. I had hit order button twice, and only needed one of each flag. Customer service quick to fix.

Thorough and fast

Reason I chose this business:

Googled flags and it came up

Reason I chose this product:

Price reasonable and advertise as less fading

Service
Quality

Date of experience: January 19, 2023

Thumbnail of user natea47
Wisconsin
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

I had an issue with a flag wearing out prematurely and they were great to deal with! They took care of us quickly!

Date of experience: February 27, 2023

Thumbnail of user vickiew270
Texas
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Though the flag did not arrive when I was notified that it would arrive, it arrived in superb condition. Thank you very much!

I never heard back from CS until this follow up email.

Reason I chose this business:

I bought from you previously…

Reason I chose this product:

Our current flag was worn

Service
Quality

Date of experience: January 23, 2023

Thumbnail of user sharonk1685
Pennsylvania
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Website easy to order from. Have not got a chance to put up pole yet so no comment on product yet. Shipped quickly.

Quality

Date of experience: June 14, 2023

Thumbnail of user ricke276
California
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Completely love new flag and is better made than other cheap ones I have had that more than likely were made in China

Date of experience: June 14, 2023

Thumbnail of user michaelh6732
New Jersey
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

The package arrived early and in good shape. They are exactly what I needed to replace some that are worn from the weather.

Reason I chose this product:

I have flags up all year long. I have to replace some weather worn.

Quality

Date of experience: March 20, 2023

Thumbnail of user barbaraf1746
Pennsylvania
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

I looked online for a flag the size I needed and saw your company, which is close to mine, and placed my order.

Reason I chose this business:

Had what I wanted and close proximity to my comapny

Reason I chose this product:

Um, I needed a flag?

Quality

Date of experience: February 9, 2023

Thumbnail of user richardm4309
Pennsylvania
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I needed a flag for our January 6 party. The flag arrived on time and looked great next to our Donald Trump cutout.

Quality

Date of experience: December 21, 2022

Thumbnail of user sherylc341
Minnesota
2 reviews
0 helpful votes
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January 12th, 2024
Verified purchase

Flag was back ordered to mid-January but was received in December so delivered earlier than expected.

Reason I chose this business:

Made in the USA

Reason I chose this product:

Wanted the original MN State Flag, not the new one.

Quality

Date of experience: January 10, 2024

Thumbnail of user laurao1099
West Virginia
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

We have ordered these flags for several years. Never disappointed.

Reason I chose this business:

Made in the USA!

Date of experience: June 15, 2024

Thumbnail of user josephw1906
New Jersey
1 review
1 helpful vote
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May 7th, 2023
Verified purchase

Pole was warped when arrived and then swelled so tight in the holder I had to break the metal flag holder with a hammer to get it out.

Reason I chose this product:

Was looking for a new pole, now looking again elsewhere.

Quality

Date of experience: April 7, 2023

Thumbnail of user dorist260
Alaska
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I had looked up your flags a few months earlier and decided to wait until spring to order. Easily found the site again and got my order in.

Quality

Date of experience: April 4, 2023

Thumbnail of user deniset992
Alaska
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

It took almost a week before the order was shipped and then another 2.5 weeks to get to me. Regular US mail would have taken a week tops.

Service
Quality

Date of experience: September 30, 2022

Thumbnail of user claram283
New York
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

Thank You for my order.We can't buy these Flages around are area. I like these ones that are stitching on the ends so they done fray.

Date of experience: September 9, 2022

Thumbnail of user patriciap2894
Pennsylvania
2 reviews
0 helpful votes
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May 7th, 2023
Verified purchase

The only thing I had a problem with was filling out my satisfaction part of my purchase 3+ times! I won't be doing it a4th time!

Reason I chose this business:

Made in the USA

Reason I chose this product:

Sewn not stamped

Quality

Date of experience: April 7, 2023

Thumbnail of user paull940
New Hampshire
1 review
0 helpful votes
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September 6th, 2020
Verified purchase
• Updated review

God bless America, I have always wanted to display the American Flag, I am very happy that I went with the Black Flag Pole as it is such a great compliment to my yard and house.

Reason I chose this business:

Best reveiws

Reason I chose this product:

Because the choice to have a Black pole to compliment the yard and house.

Value
Shipping
Quality

Date of experience: August 7, 2020

God bless America
August 27th, 2020
Verified site experience
• Previous review

Date of experience: July 28, 2020

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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