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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    471
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
1,982
Neutral
54
Negative
52
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47,463 reviews

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One of the oldest flag retailers online.
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Reviews (7,607)

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Reviews that mention popular keywords

flag store (380) quality product (196) quality flag (229) web site (64)
Thumbnail of user valeries1589
South Carolina
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase

The grave marker was perfect. Thank you. I wanted a marker to honor my husbands service to the Lodge.

Date of experience: December 13, 2024

Thumbnail of user maryk6474
Ohio
1 review
0 helpful votes
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February 2nd, 2025
Verified purchase

I ordered online. There was no problem finding your site. The order was taken and arrived on the date that was listed.

Reason I chose this business:

My husband wanted a flag made in the country.

Date of experience: December 12, 2024

Thumbnail of user byronc247
Georgia
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

The purchase was easy & it was delivered in a timely manner. Great overall experience.

Reason I chose this business:

Found online

Date of experience: January 2, 2025

Thumbnail of user kennetht1570
Texas
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

MO flag looks good attached to a pine stump along my drive. The small state flags will be used on a display listing the cities we resided in and dates in each state. Air Force flag is on my younger brothers grave.He served 10 years and passed away in 2023 at the age of 78. I now am the sole survivor of four brothers.

Reason I chose this business:

I googled Air Force flags and your site came up and the prices were good.

Date of experience: October 27, 2024

Thumbnail of user thomasp4165
Tennessee
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Exactly what I was looking for and custom service was excellent

Date of experience: January 6, 2025

Thumbnail of user haliej7
Alabama
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

The customer service helped me make sure I was choosing the best quality product for my needs.

Service

Date of experience: December 26, 2024

Thumbnail of user edwardl2097
Georgia
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

It looks good and it flies very nicely I will order more products>

Reason I chose this business:

I like the selection

Date of experience: January 4, 2025

Thumbnail of user avondalef
California
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Found and got exactly what we needed for our Honor Guard. Super pleased! Thanks

Date of experience: January 6, 2025

Thumbnail of user bonniek802
Pennsylvania
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

Flag was Delivered in a timely manner!
No problems
Flags are of good quality

Reason I chose this business:

Purchased flags in the past & service and quality has always been good

Date of experience: January 6, 2025

Thumbnail of user homerh76
New York
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Ordered and received my order on the date that was promised.

Date of experience: January 6, 2025

Thumbnail of user timf1326
Georgia
1 review
0 helpful votes
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December 1st, 2024
Verified purchase

Easy to purchase, looks great and would purchase again………..

Date of experience: January 5, 2025

Thumbnail of user sherrib597
Montana
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Website was easy to navigate. Thanks for having the PayPal option.

Date of experience: January 5, 2025

Thumbnail of user donniem208
Florida
1 review
0 helpful votes
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November 28th, 2024
Verified purchase

A friend sent me a larger one. It was over kill. I ordered the next size down and it is perfect. Think about where you will place so you get the right size the first time.

Reason I chose this business:

Made in the USA. This is Florida, what else is there to say.

Date of experience: November 18, 2024

Thumbnail of user angeliquer88
Georgia
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Great product, great company. I have ordered from them several times and have aways been impressed. I wish I would have purchased a larger one and wish my little flag wasn't messed up but overall can not complain.

Service

Date of experience: November 4, 2024

Thumbnail of user amyb4773
Florida
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Love working working with this store service is always great

Date of experience: January 4, 2025

Thumbnail of user julier1819
North Carolina
1 review
1 helpful vote
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January 6th, 2025
Verified purchase
• Updated review

Missing item sent out quickly and was exactly what was ordered. Very happy with items received

Service

Date of experience: December 27, 2024

Good website
September 17th, 2024
Verified site experience
• Previous review

Date of experience: September 7, 2024

Thumbnail of user kimg2087
Massachusetts
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Both my orders were quality products and were shipped directly to my home.

I inquired about my order and received a quick and courteous response.

Reason I chose this business:

I love the fact that they are an American company.

Service

Date of experience: January 4, 2025

Thumbnail of user johnk5721
New Mexico
2 reviews
0 helpful votes
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December 9th, 2024
Verified purchase
• Updated review

Easy to order from and the flags appear well made. Must defer durability evaluation for 4-6 months from now however.

Reason I chose this business:

Seemed like reasonable prices and shipping arrangements for what we needed.

Date of experience: November 29, 2024

Very satisfied!
December 13th, 2023
Verified purchase
• Previous review

My flags arrived as described, in fine condition and in reasonably short order.

Date of experience: December 12, 2023

Thumbnail of user jamesb14488
Florida
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Easy to find the size flag I needed and place the order, it's great to have US company with high quality products made in the US.

Date of experience: January 2, 2025

Thumbnail of user robertb15178
Connecticut
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

When I need flags for the flag holder at my front door I always use the United States Flag Store for the convenient online ordering process and good prices.

Reason I chose this business:

Convenient online ordering experience.

Date of experience: December 9, 2024

Thumbnail of user janiss335
Iowa
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Received quickly and in good condition! I like to show our support for Ukraine!

Reason I chose this business:

First in the list when a googled it!

Date of experience: January 4, 2025

Thumbnail of user georgee1653
Illinois
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

The flag came quickly and was just as described. Excellent service.

Date of experience: January 4, 2025

Thumbnail of user maryb10545
Maryland
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Quality flag - fast delivery - reasonable price would order again - thank you

Date of experience: January 4, 2025

Thumbnail of user lisam9101
Louisiana
1 review
0 helpful votes
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January 30th, 2025
Verified purchase

The products were shipped promptly and arrived in good packaging.

Date of experience: January 4, 2025

Thumbnail of user lindas11190
Washington
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Very fast delivery, no problems with the order. Ordered 3 flags and great service.

Reason I chose this business:

Have had them before

Date of experience: January 4, 2025

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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