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- Backed by the National Science Foundation
- For Business
United States Flag Store has a rating of 4.7 stars from 7,607 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
47,464 reviews
When I called the flag store, I wasn't sure if I could get parts for my flagpole, but they knew exactly what I needed and took care of me and within a few days my flag was flying. You make a great product and treat your customers very well. Thanks again 👍😉.
The person I talked to understood my problem and helped me.
Because that's who made and sold it.
Date of experience: October 28, 2024
Nice store Nice people to deal with!
Would recommend you shop here!
You will see what I mean!
Date of experience: January 2, 2025
Beautiful Flags. Our family enjoyed their Christmas gifts of flags.
Date of experience: January 3, 2025
Great product
Came in quick
Well stitched and colors so brilliant, they stand out close and from a distance
Date of experience: November 29, 2024
Happy with the quality of the flags and the prompt delivery!
Prior experience!
Date of experience: January 3, 2025
Great quality on the flags, quick shipping - very happy with your store. Thanks.
Date of experience: February 23, 2024
Order came when promised. Fast shipping, and beautiful flag, thank you.
Date of experience: January 3, 2025
Wonderful flag that we purchased to donate to our local school. It was strong and very well made!
Date of experience: December 21, 2024
Simple and easy, the process was easy and th eproduct showed up as scheduled and was what it should have been.
Date of experience: December 13, 2024
Great quality. Easy to use. Product was delivered quickly.
Date of experience: January 2, 2025
The online ordering process was simple, and I received my items within a few days. Highly recommend!
Date of experience: December 9, 2024
Your CS has terrible communication skills, I can say this because I own two manufacturing businesses and I live this everyday. The product is advertised as yours and this is untrue, false advertising in my opinion, this contributes greatly to the communication issue, if the manufacturer has poor communication, your CS will have to try and cover for them. You are mostly a onetime seller, ie people typically do not buy multiple flagpoles, so CS is not your priority and is shows.
See above
Website was user friendly
Date of experience: November 1, 2024
Easy ordering and great prices, great quality. And customer service is awesome.
Date of experience: January 1, 2025
Flag qty shipped did not match order
Contact support with packing slips and photos
Issue resolved and shipped next day
Thank You
Issue resolved promptly
Date of experience: December 22, 2024
Our church has been ordering from your company for some time now. Our flags fly proudly in the front of our church as well as our cemetery. Such an honor to have ole glory flying with her vibrant colors! Thank you again!
We needed quality products
Date of experience: October 22, 2024
I love this site! I just ordered a long lasting flag for our home! Thank you
Date of experience: October 18, 2024
Worked well - and here come the required 39 more characters. Bit of advice, if you really do want feedback, don't make it a requirement to add more than the reviewer is inclined to give...
Date of experience: November 8, 2024
The items were very good and as ordered and were received in a timely manner. The brass plate had a small dent in one corner (probably dropped) but was no big deal to me as I was able to straighten it out a little bit and was not noticeable.
Date of experience: October 28, 2024
Delivery of the flag took longer than stated when I ordered it.
Date of experience: December 30, 2024
Quick and easy. The best surprise is no surprise. Quiet competence is getting hard to find.
Date of experience: December 29, 2024
US Flag Store always impresses me with its great products.
The boldness of the flags colors are truly breathtaking.
Thank you from a very satisfied customer!
Date of experience: November 6, 2024
It's all good no complaints except for this review. Why should I need 50 characters?
Date of experience: December 28, 2024
Customer service was quick to respond and went above and beyond my expectations.
Replacement sent immediately
Told by a friend
Date of experience: December 26, 2024
I ordered a POW flag that was supposed to have brass mounting grommets. It came with leather mount straps. 2nd time-- same thing. Put it on the pole to see how long the straps last in our 70mph winds
Date of experience: November 13, 2024
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
