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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,015
Neutral
54
Negative
56
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47,551 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

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Reviews that mention popular keywords

flag store (382) quality product (198) quality flag (230) web site (65)
Thumbnail of user carrolls56
Georgia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Quick & easy - just the fag I want! Product is top quality & the customer service was smooth & professional

Service
Quality

Date of experience: November 9, 2022

Thumbnail of user katieg402
North Carolina
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

I've ordered items a couple of times and each time the items were great and delivered in a timely manner.

Date of experience: January 26, 2023

Thumbnail of user curtb104
Texas
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Flag pole looks great and is of high quality. I've purchased two, one for myself and one for my parents.

Reason I chose this business:

Previous satisfaction.

Reason I chose this product:

Everyone liked the same pole I previously purchased so got one for my parents.

Quality

Date of experience: December 8, 2022

Thumbnail of user sharonf74
Pennsylvania
1 review
0 helpful votes
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December 27th, 2017

We put our new flag out today, and it seems heavy duty, well made. We will see how long it lasts. We fly our flag 24/7

Date of experience: December 27, 2017

Thumbnail of user teresao323
Mississippi
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

These flags are quality flags. The length of the stick is perfect for use in an urn at the cemetery.

Reason I chose this business:

This particular fabric holds up well in weather.

Reason I chose this product:

These flags hold up well in weather.

Quality

Date of experience: September 30, 2022

Thumbnail of user reaganc22
California
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Flag delivered and in good condition. We have it up and blowing in the wind. Our experience was successful and quick and we appreciate your service.

Date of experience: June 14, 2023

Thumbnail of user sandym806
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

I ordered the Louisiana State Flags, they were delivered as promised, very nice flags. I have ordered these flags before and they last a long time.

Reason I chose this business:

Found on line

Reason I chose this product:

I get them for our neighborhood flagpoles.

Quality

Date of experience: July 4, 2023

Thumbnail of user mikem4086
Maine
1 review
6 helpful votes
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April 12th, 2023
Verified purchase

Customer service rep was friendly and efficient, The inventory was double checked before a shipment was given an shipment date.

Reason I chose this business:

Full freight allowed on purchases of $75.00

Reason I chose this product:

To replenish broken flagpoles.

Quality

Date of experience: March 13, 2023

Thumbnail of user nofirstnamen2
California
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

The only thing I think you could improve is for you to add an order confirmation email with tracking capabilities. I had to send an email to inquire.

She gave me a tracking number.

Reason I chose this business:

Your site had what I was looking for.

Reason I chose this product:

To show our support for Ukraine.

Service
Quality

Date of experience: September 22, 2023

Thumbnail of user guillermol44
Louisiana
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

I have a Troy‑Bilt Weed Trimmer that needed a air purge primer and I found Fix.com online I order three clear primer at a great price. Thanks Fix.com

Service
Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user michaelh470
California
1 review
0 helpful votes
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February 27th, 2018

Easy to order and Received my Marine Flags and they are awesome! Ordering online was easy and was glad I found this website

Date of experience: February 27, 2018

Thumbnail of user glendal121
Michigan
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I love my flag. The military only gives one but my sister and I wanted it so I just bought one for me.

Date of experience: April 4, 2023

Thumbnail of user angelag1815
West Virginia
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Very quick and easy ordering and prompt delivery. Was very satisfied with the flags I ordered and will order again in the future

Date of experience: January 3, 2023

Thumbnail of user georgeannl3
Texas
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

It was easy to place my order. I received help which was great. We promptly received our order in good condition and it was exactly what we needed.

Date of experience: July 25, 2023

Thumbnail of user pamc671
Georgia
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

There was an issue with my order. They contacted me to verify that I placed the order with them. I really appreciate that!

Reason I chose this business:

Price. And will stay for the quality and service

Reason I chose this product:

Replacement flag

Quality

Date of experience: May 3, 2023

Thumbnail of user jamess7788
Texas
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I order a new flag everytime I go to a new country and have bought 10 from the Flag Store. They are great!

Date of experience: March 3, 2023

Thumbnail of user timothyt299
Arizona
2 reviews
0 helpful votes
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July 14th, 2023
Verified purchase

Excellent quality flag and size. I am very happy with the wonderful materials and stitching of this awesome Flag of the United States.

Date of experience: June 14, 2023

Thumbnail of user lacyb71
Wyoming
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

It was easy to put up and looks awesome in our driveway. It appears to hold up in our last wind storm and seems like good quality metal.

Date of experience: June 15, 2023

Thumbnail of user patriciad1614
Florida
2 reviews
0 helpful votes
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April 10th, 2023
Verified purchase

Thanks for help in finding a great flag! The flag will be admired daily. It will be seen from the street every day!

Quality

Date of experience: March 11, 2023

Thumbnail of user mariay693
Pennsylvania
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

Great value... these flagpoles and brackets are good quality and the price is great... we found them double the price at other locations.

Date of experience: February 11, 2023

Thumbnail of user conniep443
Pennsylvania
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

I putt it on the pole beside our swimming pool on the same pole as my Trump flag. I am very proud of both of them.

Connie Putt

Reason I chose this business:

Because it was made in the USA

Reason I chose this product:

It was exactly what I wanted

Quality

Date of experience: July 7, 2023

Thumbnail of user cherylh1321
Ohio
2 reviews
0 helpful votes
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March 23rd, 2023
Verified purchase

Completely satisfied with my flag purchases. Will be doing more business with United States Flag Store.

Reason I chose this business:

Found on google

Reason I chose this product:

Family member grave items

Quality

Date of experience: February 21, 2023

Thumbnail of user marcb706
New York
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

It was very easy to find the parts in needed on the website and place the order. The shipping was good and I received my order in a few days.

Reason I chose this business:

I ordered my flag pole and flag from them

Reason I chose this product:

I needed to replace original worn out parts.

Quality

Date of experience: January 20, 2023

Thumbnail of user jimd141
Pennsylvania
1 review
0 helpful votes
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May 7th, 2017

The website was easy to navigate and use. Shipping was quick and efficient.
Thank You United-States-Flag.

Date of experience: May 7, 2017

Thumbnail of user ronaldf749
Minnesota
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I ordered three flags, they were shipped immediately, communication was ongoing, and they were what I expected. I have no complaints.

Quality

Date of experience: December 19, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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