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United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
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47,551 reviews
Your website was easy to use and your customer service was excellent! The flags are high quality and the stands are made well. Thank you.
Excellent customer service. Very responsive, fast and friendly.
We needed flags and stands in a hurry.
Date of experience: May 22, 2023
I received the flag I ordered and Im very happy with the product. It seems very durable and does not seem like it will fade.
Date of experience: April 26, 2018
Easy to order I have ordered several flags from them and have yet to be disappointed. I will never order from anyone else. Thank you!
Date of experience: December 26, 2017
Picking out the flag and ordering it was fairly easy.
Receiving the flag, realizing it's maroon, and that it is made in China was unsatisfactory
Date of experience: August 20, 2023
Brilliant colors looks fantastic great quality highly recommend
Selection and price
Date of experience: June 2, 2024
Very good and we would gladly do it again when flag are necessary for our program...
Price and convience l
Date of experience: June 2, 2024
I purchased pins and flags to decorate for a function. Products just as described.
Date of experience: June 2, 2024
Date of experience: October 4, 2022
I'm a repeat United States Flag Store customer. Good selection, easy to order, fair prices, and prompt delivery.
Date of experience: January 16, 2024
I'm a repeat customer. Good selection of high quality flags at fair prices and easy online shopping.
Date of experience: September 12, 2021
All the flags I got fell apart and needed to be put back on the poles and have the toppers glued back on.
Date of experience: December 13, 2023
Thank you for your review Jacob. We are sorry to hear that this has happened to you. Please contact our customer service team at 877-732-2458 M-F 8-5 EST.
My experience with you guys was outstanding. With how quickly I received my order and the quality was excellent.
Because I love to help out any company that is here in the United States
Because I have ordered from you guys before and I was highly impressed with the quality
Date of experience: November 6, 2023
The two flags we ordered were delivered quickly. The correct flags were sent in one package.
They appear to be quality flags.
Date of experience: January 12, 2023
Ordering process was easy. The product was received in a very timely manner. Quality of the product is excellent.
Couldn't find the flag I wanted locally.
Needed to replace my old flag.
Date of experience: July 10, 2023
Took a long time to ship and receive. Sent emails asking when it will ship took 2 days to get a response and then it was "soon"
Wanted to use an American Company. Found this one online.
Made in usa
Date of experience: May 31, 2023
Wrong cleats were sent to me but all good that is why pencils still have erasers. Needed bigger cleats than the ones that were sent to me.
Date of experience: July 11, 2023
Excellent customer service, products and service. Withstands Texas wind and sun and exceeded my expectations. Would recommend without hesitation.
Patient, customer service who listens to my needs and guided to to the exact product I wanted. Thank you.
Best choices of products and excellent customer service.
Exactly what I was looking for and was assisted by patient, well listening customer service who realized my needs and guided me to the exact product I wanted. Thank you.
Date of experience: June 19, 2023
With pride I fly every flag I have purchased through US Flag Store U.S. Flags, state flags, sports flags all. Your store flies high above the rest.
Date of experience: October 1, 2017
I had a very good experience ordering a flag from United States Flag Store. It is a beautiful flag and we received it very quickly.
Thank you!
Date of experience: July 24, 2023
I Glued the ball with wood glue.
Wrap ball in bubble wrap to prevent shipper damaging it in transport.
Date of experience: June 30, 2023
Thank you for your review Lawrence. We work hard to ensure that our products are packaged appropriately and once it leaves our warehouse it is out of our control. You can reach our customer service team at 877-732-2458 if you would like to discuss a replacement.
1. Easy to use website. 2. Easy to locate exactly the banner I wanted. 3. Easy and accurate delivery.
We wanted the Ukrainian national banner to display our support of the country's valiant and brave efforts to maintain their independence.
Date of experience: January 31, 2023
This experience has been great as usual. Delivery has always been on-time and the quality has never disappointed me
I have bought 7 flags for different countries from you. They all came quickly and have good quality to hang indoors. I have not hung them outdoors so I do not know their quality for doing that. But I am very happy with what i.have.
They are made in U.S.A. is the first and most important to me.
Date of experience: February 28, 2023
Website easy to use with many great products. Order process very easy to use. Perfect flag for our needs.
Date of experience: February 28, 2023
Ordering was quick and easy. Online description was accurate and shipment was received prior to estimated day.
Very satisfied.
Made in USA
Date of experience: September 19, 2022
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your continued business Andy!