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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,016
Neutral
54
Negative
56
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47,549 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user rayf490
Mississippi
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

"In general, the art of government consists of taking as much money as possible from one party of the citizens to give to the other." — Voltaire

Reason I chose this business:

Quality products.

Quality

Date of experience: June 15, 2023

Thumbnail of user leeg456
Texas
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Arrived in good shape and on time the flag was reasonably priced and delivered in a reasonable time frame

Reason I chose this business:

Made in AMERICA

Reason I chose this product:

I always have the US flag flying unless it is too windy 25 mph or higher

Quality

Date of experience: January 27, 2023

Thumbnail of user beverlyj151
Wisconsin
1 review
0 helpful votes
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October 7th, 2020
Verified purchase
• Updated review

Love the choices. I was pleased at how fast they arrived. The flags are exactly what I ordered. They are very nice.

Value
Shipping
Quality

Date of experience: September 7, 2020

Love the choices
September 30th, 2020
Verified site experience
• Previous review

Date of experience: August 26, 2020

Thumbnail of user jacobb760
Texas
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Ordered and received the product ordered. Products were as described and on time. Very pleased and would use again.

Quality

Date of experience: October 24, 2022

Thumbnail of user maggiel167
Florida
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Quality of flag is very good. Flag arrived ahead of projected date. Overall very satisfied with product and service.

Reason I chose this business:

Past experience

Reason I chose this product:

Previous flag was damaged in a storm and needed to be replaced.

Quality

Date of experience: October 21, 2022

Thumbnail of user joyceh944
California
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

The website was clean and easy to navigate, showing the products up front. Ordering was easy and best of all, the flags are Made in the USA!

Quality

Date of experience: July 10, 2023

Thumbnail of user bradh639
Ohio
1 review
1 helpful vote
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March 31st, 2023
Verified purchase

Awesome place to buy from. Fast delivery. I would absolutely buy from here again and recommend to a friend

Date of experience: March 1, 2023

Thumbnail of user ronaldt741
Ohio
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Excellent👍👍👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪🤪👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Date of experience: January 11, 2024

Thumbnail of user beckyf188
Arizona
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I had difficulty matching flag styles on the website. I also had difficulty finding a single American flag rather than a pack of six.

Quality

Date of experience: April 26, 2023

Thumbnail of user williams6537
South Carolina
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

I have ordered flags for this for more than approximately 20, I have always been pleased with the quality and strength of the flags.

Quality

Date of experience: September 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business William!

Thumbnail of user barbarac3283
Washington
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

I was able to contact you on the computer. Why do I need to have 50 words. I said what I needed to say.

Quality

Date of experience: September 1, 2023

Thumbnail of user milosz2
California
1 review
0 helpful votes
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October 11th, 2018

I received my order, American flags and Slovak flags and everything is O. K., thank you. I like the flags and the service was good, too.

Date of experience: October 11, 2018

Thumbnail of user robertp4910
Illinois
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

I had a lot to consider and the prices were very good. I will order everytime I need a new flag. My next order will be a new flag pole and lights.

Date of experience: August 28, 2023

Thumbnail of user rebeccac1874
Texas
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

The website was easy to navigate and I quickly found exactly what I was looking for. Check out was quick and simple. The price was great!

Quality

Date of experience: January 6, 2023

Thumbnail of user lenishat1
Alabama
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

The product received could not be assembled. The top section will fit into the next section, but nothing else on any of the poles will fit.

Issue still not resolved.

Reason I chose this business:

Had purchased good quality products from them in the past.

Reason I chose this product:

Repeat purchase of previously purchased flag poles. Had good luck with them last time.

Service
Quality

Date of experience: March 3, 2023

Thumbnail of user peterc772
California
2 reviews
0 helpful votes
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August 21st, 2020

The flag pole I ordered arrived damaged. I immediately notified United States Flag Store and they never responded to my email.

Date of experience: July 22, 2020

Thumbnail of user douglasm1248
Michigan
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

I order the flag on the weekend and it was ship quickly and now I am enjoying it being up my flag pole.

Reason I chose this business:

I came across the United States flag store on line and thought I should give them some business because I seen a few reviews about them and it was all positive

Reason I chose this product:

My old flag started shred from the wind and I needed to start looking for a new one that can take the wind

Quality

Date of experience: November 17, 2023

Thumbnail of user jerryr71
Indiana
1 review
0 helpful votes
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April 26th, 2018

Excellent quality, fantastic price and second to none service and shipping! Recommend this store and site to all!

Date of experience: April 26, 2018

Thumbnail of user miguelr548
California
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Everything went smoothly. Even when i pushed the wrong buttons like i always do when i order things.

Quality

Date of experience: October 12, 2023

Thumbnail of user lindab5428
Florida
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Beautiful flag...ordering was easy as the store rep was extremely helpful. Shipping was timely and package was intact.

Pleasant and attentive to my order.

Reason I chose this business:

Past experience with the company.

Reason I chose this product:

Church needs.

Service
Quality

Date of experience: June 21, 2023

Thumbnail of user anthonyf144
Pennsylvania
1 review
0 helpful votes
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May 25th, 2018

To date, I only received one of the two flags I ordered...
Will I receive the Sicily flag on the order?

Date of experience: May 25, 2018

Thumbnail of user blakew183
Pennsylvania
2 reviews
0 helpful votes
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June 23rd, 2023
Verified purchase

Easy to place the order and great product description

The flag is great value and really good quality.

Quality

Date of experience: June 23, 2023

Thumbnail of user johns2421
Pennsylvania
2 reviews
0 helpful votes
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September 20th, 2017

The price was so inexpensive that I figured the flags would be chintzy. Thankfully I was totally wrong.

Date of experience: September 20, 2017

Thumbnail of user rhondaj291
Colorado
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

I have ordered several flags from this company. The nylon flags are durable and well made! I highly recommend this company!

Date of experience: April 26, 2023

Thumbnail of user keitha634
New York
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Perfect highly recommend to others...Great quality to this flag is super strong an stands up to strong winds.

Reason I chose this business:

Excellent flags

Reason I chose this product:

Excellent flags

Quality

Date of experience: May 23, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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