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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,546 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user gaylej101
Minnesota
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Easy to order, reasonably priced, arrived on time. Found them online, right size and price for a limited use.

Date of experience: May 22, 2023

Thumbnail of user robertw4740
Maine
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

Shipped quickly.
Got exactly what I wanted as described.
Will be ordering from you folks again soon.
Ty

Bob Warren

Date of experience: November 26, 2022

Thumbnail of user lewisc161
Kentucky
1 review
1 helpful vote
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November 11th, 2022
Verified purchase

Was an excellent purchase and products.
Much cheaper than any other flag stores in
looking for the Christian flags. Thank you

Reason I chose this business:

Price and quality of product.

Reason I chose this product:

Wasn't looking for the Fall Yard Flags but couldn't pass up he price and the quality.
Order extra for my kids yards.

Quality

Date of experience: October 12, 2022

Thumbnail of user maryl4044
Pennsylvania
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

Expedient and as expected. Would hope to get a break on delivery since this was sent from my home state

Date of experience: August 23, 2023

Thumbnail of user everettm75
New Jersey
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Flag looks great out of the package. Sure hope it is extremely durable in our windy conditions. I keep Old Glory up day and night.

Quality

Date of experience: July 24, 2023

Thumbnail of user howardo56
Alabama
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Easy to order and find size I was looking for. Always fly my flag on our pole 24/7. Need durable material.

Quality

Date of experience: March 9, 2023

Thumbnail of user davidb9484
District of Columbia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Great communications and prompt service. Much better than the experience I received from a competitor. Thanks.

Quality

Date of experience: January 5, 2023

Thumbnail of user francener2
Georgia
2 reviews
0 helpful votes
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November 12th, 2022
Verified purchase

Ease of ordering, just as described so very nice looking, will be proud to use this at club meetings

Date of experience: October 13, 2022

Thumbnail of user joeym226
New York
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Easy buy, good quality, got home in not time.the colors are perfect and we love the embroidered stars

Quality

Date of experience: March 22, 2023

Thumbnail of user stuarth38
Arizona
2 reviews
3 helpful votes
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December 2nd, 2017

The quality, color and raised stars are beautiful. It represents our country well hanging from my house.

Date of experience: December 2, 2017

Thumbnail of user jiml1431
Idaho
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Excellent quality and workmanship. Should be able to tolerate the windy conditions which often occur.

Date of experience: July 27, 2023

Thumbnail of user timothyk704
California
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Nice website, clean and easy to use. Fast loading, too. Have been using their flags for many years; long lasting in a windy environment.

Quality

Date of experience: July 2, 2023

Thumbnail of user cherylc1665
Rhode Island
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Website is easy to navigate. Good prices!
Recommend purchasing these flags. Quality items and fast delivery.

Quality

Date of experience: May 1, 2023

Thumbnail of user scottr2119
Tennessee
1 review
1 helpful vote
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March 1st, 2023
Verified purchase

Pleased with the quality of my flag. Shipping was a little longer than I expected, but still timely.
Thanks

Date of experience: January 30, 2023

Thumbnail of user keithw80
New York
2 reviews
0 helpful votes
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June 23rd, 2017

Easy online ordering, prompt delivery, good quality which makes a satisfied customer! Will place orders in the future!

Date of experience: June 23, 2017

Thumbnail of user jimm2509
California
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Professional employees made this purchase really easy...shipping went well...everything was just how I wanted/expected it.

Reason I chose this business:

Saw their site...bought in.

Reason I chose this product:

Priced right.

Quality

Date of experience: April 8, 2023

Thumbnail of user marys6307
Michigan
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Stands up to high winds. Most other flags purchased are ripped and coming apart in 6 months. This flag lasted over a year!

Date of experience: September 14, 2023

Thumbnail of user davidg5985
Texas
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Shopping online and checkout super easy, received flags in short period of time, packaged really good. Great products!

Reason I chose this business:

Previous history with store.

Reason I chose this product:

Fly flags at cemetary

Quality

Date of experience: June 15, 2023

Thumbnail of user marys6065
Rhode Island
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Received flag -- satisfied -- no comment -- I don't have 50 characters to fill out -- that is stupid and Ican't be bothered

Date of experience: June 14, 2023

Thumbnail of user brendah2114
Virginia
2 reviews
0 helpful votes
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March 30th, 2023
Verified purchase

Order has arrived, waiting for grandchildren to get install. Hopefully this weekend, weather permitting

Customer service was very informative.

Reason I chose this business:

Purchased there before.

Reason I chose this product:

Made in USA

Service
Quality

Date of experience: February 28, 2023

Thumbnail of user davidt310
North Carolina
1 review
0 helpful votes
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December 20th, 2017

American Flags - you can't go wrong giving these out. Very patriotic to be used during Memorial day.

Date of experience: December 20, 2017

Thumbnail of user peggyw25
Wisconsin
2 reviews
0 helpful votes
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March 6th, 2017

Awesome product, exactly as described. Would purchase again. Very well put together. Easy to assemble

Date of experience: March 6, 2017

Thumbnail of user margaretc1841
Texas
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

I wanted a good quality flag made in the USA. They make ordering what you want easy.
I'll use this company again.

Service
Value
Shipping
Quality

Date of experience: March 23, 2023

Thumbnail of user briand2257
Illinois
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Product well description & fast shipping. I would recommend this company to anyone looking for any style flag.

Reason I chose this business:

Couldn’t find confederate flags anywhere else for the price.

Reason I chose this product:

Service & description.

Quality

Date of experience: May 21, 2023

Thumbnail of user susanv1426
Washington
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Easy ordering. Quick shipment. Works fantastic, lights up our entire yard at night time. Glad we ordered this product!

Date of experience: August 16, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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