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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,017
Neutral
54
Negative
56
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47,545 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user brendab2604
Illinois
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Easy search, good description, Made in USA. It was the correct size needed for my current flag pole.

Quality

Date of experience: July 31, 2023

Thumbnail of user jamesm8822
Pennsylvania
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Best flags I've ever purchased. Would definitely recommend to anyone. Ordering through delivery a very smooth process.

Quality

Date of experience: June 16, 2023

Thumbnail of user rickd659
Iowa
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Great flag, high quality and beautiful! Thanks for providing a height quantity American made product

Date of experience: May 23, 2023

Thumbnail of user diannes460
Florida
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Outstanding quality. Made in USA! Quick delivery. Easy to use website. Return customer for more than 5 years.

Date of experience: May 7, 2023

Thumbnail of user keithb1390
Massachusetts
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Paid extra for express shipping to make Memorial Day timing. Item delivered on time. Quality product

Great products/price and delivery

Thank you!

Date of experience: June 5, 2023

Thumbnail of user darrylc78
New Jersey
2 reviews
1 helpful vote
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June 26th, 2023
Verified purchase

Excellent quality flagpole. Delivery was great!
Raised the pole, just in time for Memorial Day.
Thanks again

Date of experience: May 27, 2023

Thumbnail of user angiek203
Michigan
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

The purchase process was simple and straightforward. No issues with having our tax-exempt status recognized. Quality, American-made product.

Reason I chose this business:

Because they are American made flags.

Reason I chose this product:

We needed a quality bulk product to honor the veterans in our cemetery.

Quality

Date of experience: May 8, 2023

Thumbnail of user kimberleyb147
Oregon
1 review
0 helpful votes
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November 5th, 2023
Verified purchase
• Updated review

Excellent Product, Fast Delivery. I buy flags for all our communities and they are always high quality.

Date of experience: October 6, 2023

Great Quality Flags
February 11th, 2023
Verified purchase
• Previous review

I always buy our company replacement flags and get great service every time.

Reason I chose this business:

Previous experience

Reason I chose this product:

Previous experience

Quality

Date of experience: January 12, 2023

Thumbnail of user jimc1910
California
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Hard time finding some of these flags elsewhere. Great to find a place where my free speech can be expressed and supported.

Quality

Date of experience: September 16, 2023

Thumbnail of user lindab2046
South Carolina
1 review
0 helpful votes
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August 4th, 2020
Verified purchase
• Updated review

Excellent response. Easy to search for product. Shipping options and probable arrival time is great.

Reason I chose this business:

Excellent online shopping. They had what I wanted in stock. Good price. No overload of explanation, but sufficient description.

Reason I chose this product:

I needed a small flag holder. No store in my area carries them, but they sell small flags. I chose aluminum cause it will not rust.

Value
Shipping
Quality

Date of experience: July 5, 2020

Excellent response
July 25th, 2020
Verified site experience
• Previous review

Excellent response. Easy to search for product. Shipping options and probable arrival time is great.

Date of experience: June 25, 2020

Thumbnail of user lauraj563
Pennsylvania
1 review
0 helpful votes
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August 3rd, 2020
Verified purchase
• Updated review

Easy ordering, super fast shipping, a great experience and low cost. Will definitely be buying from the United states flag store again.

Reason I chose this product:

Needed something to hold little flags on a fence.

Service
Value
Shipping
Quality

Date of experience: July 4, 2020

So far so good
July 24th, 2020
Verified site experience
• Previous review

Date of experience: June 24, 2020

Thumbnail of user kennethj606
Illinois
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Great staff, service and flag we received in a timely fashion. I highly recommend this company Thank you

Date of experience: February 10, 2023

Thumbnail of user seang557
New Jersey
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Fast service and the flags were well packaged. Everything arrived in a timely manner with no damage. I wish everybody else was this professional.

Reason I chose this business:

Have used them the last two years and have been very happy.

Reason I chose this product:

These are gifts for high school seniors who have committed to entering the armed forces after graduation. We wanted them to have U.S. flags that were of good quality that are made in America.

Quality

Date of experience: February 9, 2023

Thumbnail of user chriss4144
Minnesota
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Easy process, user friendly website. United States Flag Store communicated frequently with updates of when my order would be shipped.

Reason I chose this business:

I needed American flags, and did not want them from China.

Reason I chose this product:

Needed flags for a military retirement party.

Quality

Date of experience: November 15, 2022

Thumbnail of user larrym1862
Arkansas
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Always delivered on time as promised. Quality top notch. Will recommend to all seeking like articles,

Date of experience: August 21, 2023

Thumbnail of user michaelh4376
Florida
1 review
0 helpful votes
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October 30th, 2021

Absolutely first class product. Great service, fantastic communication and very quick delivery. Just perfect. Highly recommend.

Service
Value
Shipping
Returns
Quality

Date of experience: September 30, 2021

Thumbnail of user crystalv320
North Carolina
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Found what I wanted at a great price. Easy check out. Fast service and delivery. Product is just as described.

Date of experience: February 14, 2023

Thumbnail of user jamesn1968
Oklahoma
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

I do wish the flags had been made in America, but not much is these days.
Other than that, everything was perfect!

Reason I chose this business:

Because you sell a large number of made in America flags.

Reason I chose this product:

Affordable Christian flags, cheaper than anywhere else.

Quality

Date of experience: August 7, 2023

Thumbnail of user cherylw1469
Illinois
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Well-priced item for being made in USA, which was not negotiable to me. Hoping the display case meets my expectations.

Quality

Date of experience: July 6, 2023

Thumbnail of user lorrainet217
Vermont
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Great receiving an American made flag!The flag was exactly what I wanted and it is hanging for hopefully a long time.

Quality

Date of experience: May 9, 2023

Thumbnail of user sharonh2192
Missouri
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

We've purchased flags before and always had good results. We appreciate the quick turnaround. Thank you!

Date of experience: February 6, 2023

Thumbnail of user robertr5009
New Jersey
1 review
0 helpful votes
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September 18th, 2023
Verified purchase
• Updated review

Great quality flag. Super fast delivery, pleasant experience buying with the company I will definitely purchase from them again.

Reason I chose this business:

Honestly because I was looking to buy a flag and this is a flag store and I’m glad it worked out for the best

Reason I chose this product:

I was looking for a rebel flag not too many companies are selling them anymore because of this agenda that it’s races which really is not at all it’s part of American culture and history and again I’m happy I purchased from the store and I will continue to do so in the future

Quality

Date of experience: September 17, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Robert!

Can't say Mitch just ordered fire the first time but...
September 29th, 2023
Verified site experience
• Previous review

Can't say Mitch just ordered fire the first time but so far seems smooth and legit

Date of experience: August 30, 2023

Thumbnail of user pamelap1683
Virginia
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

On time delivery, good value for the money. I have used this company before, and they are consistent.

Quality

Date of experience: March 14, 2023

Thumbnail of user frankb1732
Texas
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Great Flags! Thank you. The flag is exactly like I wanted and we feel confident it will hold up as promised.

Date of experience: August 28, 2023

Thumbnail of user chrisb3632
New Jersey
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

I order 500 American Flags, great quality and packaging. Really excited about giving these away for free this Memorial Day weekend!

Date of experience: May 12, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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