- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Backed by the National Science Foundation
- For Business
United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
47,545 reviews
Shipped real quick and received it sooner than expected.
Date of experience: May 24, 2024
I ordered a shipment a week ago and it was supposed to be a guaranteed delivery on a Saturday since I had an event on the following Wed. It never arrived when I called the phone number the associates seem like they can not do anything because they have their hands tied. When they tried to talk with a manager they never got back to the associate. One associate told me they will try to get the manager to over night the order for me. I called the next day to see if this was done since she said if you don't hear from me that we have overnighted it. This did not happen the manager never even got back to her. I also emailed them several times with no response. When I asked for a manager to help she proceeded to tell me that the person who was supposed to ship them did not ship them on time and they were closed Friday, Saturday and Sunday. I will get my shipment Thursday though. I needed this order in time for a movie premier event. She than said well maybe you can go to the post office and pick it up. Other than them being nice this is not how customer service works. When you have an issue you rectify the situation. I know fed ex can overnight an order and get it to you in a specific time. I work with them alot. If I knew this would happen I would have over nighted it instead but again apparently their shipping people can not do their job. The manager did say she would take care of the shipping wow 5 dollars and 10 percent off my order wow another 6 bucks. I don't care about that I needed my order. I am very disappointed and will not ever recommend this place to anyone to buy their pins unless they are willing to have their shipping up in the air and talk to people who really can not help. Again they are nice on the phone but the customer service is terrible.
Date of experience: August 7, 2018
It was great, the order came in a sufficient amount of time, the prices were great, and the flags are hreat
It's reasonable in price
I have a flagpole
Date of experience: June 9, 2023
I display all my flags with honor and patriotism. The flags are good quality.
It seem like a good place to go
Date of experience: May 16, 2024
Brand new client. Looking forward to flying the new ANNIN flag.
Saw it on line. Needed a new flag. Very please with the product.
Date of experience: June 14, 2023
I found that your goods were of stand quallied & that your service was quite fast for shipping I was impressed with your promptness
Iwas browsing and saw that some of your Items were closes to U S issue
Sentment &replacment of lost
Date of experience: January 8, 2024
Ordering was accurate, price was excellent, flag was very nice and the delivery was on time. I am veryy satisfied and will order again
Date of experience: February 10, 2023
Got the sizes we needed and flags were available for different countries.
Date of experience: May 23, 2024
Quality of the product wasn't the best but in line with the cost. We had some weather the day I received the flag kit and the base broke in the wind.
Date of experience: August 2, 2018
I buy ever year. Have no problems. Always have good service out of these flags.
Date of experience: May 10, 2024
Date of experience: February 6, 2023
Always great to shop this site. Never have any problems with my orders.
Date of experience: March 4, 2022
We were very pleased with the U.S.A. made flag we purchased from you.
Thank you, PatriotShopOnline.com
Date of experience: December 10, 2022
Had to get a Real Minnesota flag while I still could! Thanks for your excellent sevice and prompt delivery. Mike
Date of experience: January 18, 2024
The big flag was good but the mini flag wasn't the right color for argentina it was too dark of a blue
Date of experience: September 4, 2023
Ordering was easy and delivery was quick. I have ordered these windsocks before and my experience was the same.
Date of experience: March 17, 2023
We ordered a 3x5 Florida flag and we received it rapidly and it is a very good quality product for the price.
Found the info online
Date of experience: November 28, 2022
Just what I ordered. Have ordered this in the past and have been very satisfied.
Date of experience: May 21, 2024
Very easy to place order and order was received in the time stated.
Used the flag store in the past several years.
Satisfied customer.
Date of experience: January 23, 2023
Wanted an American made flag holder for my Navy veteran father's burial flag. United States Flag Store had what I wanted at a reasonable price.
American made for an American veteran. Reasonable price.
Looks nice in the mantle. Made in America. Solid wood.
Date of experience: June 18, 2023
I ordered a large group of 3x5" flags. I collect flags of places I have visited. All were better than expected. Very pleased.
Date of experience: June 16, 2023
I already knew what I wanted before ordering. I had to call the actual store because I had some concerable questions.
Great
For memories
I'm a Veteran and knew what to do
Date of experience: July 10, 2023
The flag i recieved is beautiful flag. It is of great quality, i was suprised how well and sturdy it is made
Date of experience: May 26, 2023
This is the 2nd time I've ordered, and I have been pleased with the delivery time and the quality of the products.
Previous good experience
The items were exactly what I wanted, and the price was good.
Date of experience: September 22, 2022
The flags were great and being used > The ordering was easy and the shipment was quick We willl be ordering again
Date of experience: April 7, 2023
I am curious if you offer military discount?
**Still curous if you offer a military discount. Never heard the answer to that
Date of experience: April 11, 2023
Date of experience: March 28, 2023
My veteran bossman was not happy the flag was made in China...it did not state that in the advertisement.
Date of experience: May 26, 2023
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.
On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.
The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.
History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek
Thank you for your review Anna. These products are imported and we have no control over the colors or shades. You can reach out customer service team at 877-732-2458 M- F 8-5 EST