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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,018
Neutral
54
Negative
56
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47,544 reviews

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One of the oldest flag retailers online.
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Reviews (7,655)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user edwardp934
Arizona
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

We have not received the item orderedI hope. You have sent the free flag. But have not received the flag container.

Quality

Date of experience: October 18, 2023

Thumbnail of user devone11
Florida
3 reviews
0 helpful votes
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January 10th, 2024
Verified purchase

Sent three used Betsy Ross flags with no package, wrinkled and bent Flagstaffs. Whoever filled this order really missed the mark.

I have received no customer service since I emailed the company

Reason I chose this business:

I appreciate your inventory

Reason I chose this product:

To pass out to people and explain the history and reverence of our flag. Would like to collect all flags through the 50 star flag.

* United States Flag Store attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality

Date of experience: December 13, 2023

Thumbnail of user shannont400
Maryland
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Both Flags are 3x5 and are stitched well. They are vibrant and fly nice. Both flags were less than $100

Reason I chose this business:

Offered a great price on ab3x5 nylon flag

Reason I chose this product:

Because I’m a patriot

Quality

Date of experience: February 9, 2023

Thumbnail of user richd319
Michigan
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

American Flag cling wouldn't cling. American Flag cling wouldn't cling American Flag cling wouldn't cling

Reason I chose this product:

Wanted an American Flag cling decal.

Quality

Date of experience: November 1, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. Please try spraying the surface with a window cleaning product. This should assist with the adhesion.

Thumbnail of user janeh1079
South Dakota
2 reviews
0 helpful votes
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May 31st, 2024
Verified purchase

Excellent service easy to order Highly recommend buying from this company

Reason I chose this business:

Made In USA

Date of experience: May 21, 2024

Thumbnail of user johnl6773
Illinois
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Everything was done very well, arrived on time. The shipping could have been faster but I wasn't in a hurry to replace my current flag.

Date of experience: November 6, 2023

Thumbnail of user amberw62
Illinois
1 review
0 helpful votes
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March 13th, 2017

Ordered on a Wednesday had it by Friday! Loved that they checked with us to make sure our order was recievd

Date of experience: March 13, 2017

Thumbnail of user paulj1595
Rhode Island
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Great**********************************************************************************************8Grw
Eat

Quality

Date of experience: November 27, 2022

Thumbnail of user amyb2657
Idaho
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

The marker was easily ordered and came promptly in a box that did not allow for shipping oopsies. Very well done!

Quality

Date of experience: January 16, 2023

Thumbnail of user rebeccas2729
Nebraska
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Beautiful American flag!
Great service!
Thank you
Happy July 4,2023
It's our 53rd wedding Anniversary!

Date of experience: June 19, 2023

Thumbnail of user dianap955
Ohio
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Was surprised at weight of item but pleased that object exists. Grave flower holders are always an issue. This looks to be a great salution.

Date of experience: June 21, 2023

Thumbnail of user johnw7535
Texas
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Quick ordering. Shipping prices aren't reasonable though when you're used to dealing with Amazon. :)

Quality

Date of experience: October 13, 2023

Thumbnail of user garyp133
New York
1 review
0 helpful votes
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March 31st, 2018

Will purchase again. Not the same quality as stiched flags, but for a printed flag, nice bright colors. Light and fly well.

Date of experience: March 31, 2018

Thumbnail of user timothyw1053
Oklahoma
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Delivery ok flag not super tough. Very disappointed that it didnt stand up to normal texas winds. Taken down before storms

Reason I chose this business:

Seemed reasonably priced

Reason I chose this product:

Supose to be tough

Quality

Date of experience: June 22, 2023

Thumbnail of user mariu10
California
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

The 4x6 stick flags were of high quality and exactly what I needed for my international Christmas feast!

I only had an online experience and did not work with a sales person directly.

Reason I chose this product:

It was one of the first to pop up on Google and the website was very easy to navigate.

Service
Quality

Date of experience: December 29, 2022

Thumbnail of user davidm8555
Rhode Island
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Easy to navigate website. Timely processing and delivery. Love my new, high quality, nylon, all weather 5x8' American Flag.

Date of experience: November 29, 2022

Thumbnail of user frankb1635
Texas
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Product was not what I expected, cheap quality.
Will check more places to get flag products would like a tefund

Quality

Date of experience: April 25, 2023

Thumbnail of user shawnf42
Texas
1 review
0 helpful votes
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February 12th, 2018

Good quality flags, quick delivery.
Only reason I didnt give 5 stars is because of the high shipping cost.

Date of experience: February 12, 2018

Thumbnail of user janeb1410
California
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Received all of my flags in 2 boxes and right on timeliness provided by usfc. They are actually prettier than I anticipated.

Date of experience: April 10, 2023

Thumbnail of user davidr4384
Washington
2 reviews
0 helpful votes
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February 26th, 2023
Verified purchase

Easy. Product I wanted. Don't worry about offending godless liberal people. Wokeness will not grow your business.

Reason I chose this product:

What I wanted

Quality

Date of experience: January 27, 2023

Thumbnail of user geraldc729
Michigan
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I bought the flag to go on my dock for my pontoon boat and it's absolutely beautiful

Date of experience: April 19, 2024

Thumbnail of user bretts569
Arizona
1 review
0 helpful votes
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February 18th, 2024
Verified purchase
• Updated review

I love shopping online, such a convenience - Someone stole the prior flag I bought from you so I needed a new one

Reason I chose this business:

I bought from you before.

Reason I chose this product:

I am a United States Navy Veteran and a patriot and I love my country and...
I pledge allegiance to the flag of the United States of America, and to the Republic for which it stands, one nation under God, indivisible, with liberty and justice for all

Quality

Date of experience: February 11, 2024

My Flag
April 1st, 2023
Verified purchase
• Previous review

This is the first Polyester flag I bought. I bought 2 nylon ones from my local church - The Church of Jesus Christ of Latter-day Saints for a donation which I chose to pay $50 and that money went to a church charity - They were being sold because The Church of Jesus Christ of Latter-day Saints no longer has a Boy Scouts program - Those 2 flags got shredded and tattered in the wind. I got a 3rd Nylon flag off Amazon and I did not have to pay any money for it because I had points on my Amazon Prime Credit Card - It would have cost me $30 and that flag also got shredded and tattered in the wind. - I know that this flag will stand the test of time and not be ruined like the other 3.

Date of experience: March 2, 2023

Thumbnail of user janetk472
Massachusetts
2 reviews
0 helpful votes
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April 21st, 2024
Verified purchase

Needed a new flag company because ours went out of business during COVID!
This was my second purchase and I have been very happy

Date of experience: April 11, 2024

Thumbnail of user nancyh1311
North Carolina
2 reviews
0 helpful votes
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May 30th, 2024
Verified purchase

We are very pleased with our beautiful new flag. It looks terrific.

Reason I chose this business:

I wanted a flag made in the USA.

Date of experience: May 20, 2024

Thumbnail of user gilg119
New York
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Friendly I thought the company was very friendly and did they say friendly?

Reason I chose this business:

Lived in Verona nj

Date of experience: May 19, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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