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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,014
Neutral
54
Negative
56
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47,539 reviews

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One of the oldest flag retailers online.
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Reviews (7,651)

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user williamp3877
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Flagpole looks great. Very happy with my purchase.

Reason I chose this business:

Online search. Quality. Price

Date of experience: April 25, 2024

Thumbnail of user calebp156
Ohio
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

This is a good quality Norwegian flag which arrived on time.

Reason I chose this business:

It was a good price and great quality material with a quick shipping time.

Date of experience: April 25, 2024

Thumbnail of user lynnwoods
New Jersey
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

The flag is maid very well and i think it will last for a long time.

Date of experience: April 25, 2024

Thumbnail of user dannyf249
Kansas
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Quick and easy no problems at all. Order was fast and delivered on time

Date of experience: April 11, 2024

Thumbnail of user eileenn149
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Ordering was easy. Product was very nice and we received it quickly. Keep it up.

Reason I chose this business:

Saw the ax. And it was what we needed size wise

Date of experience: April 22, 2024

Thumbnail of user stank151
Texas
2 reviews
0 helpful votes
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January 23rd, 2024
Verified purchase

Quick and easy to order and it was well built. Liked the price too. Good quality flag.

Quality

Date of experience: January 18, 2024

Thumbnail of user laurar1464
Montana
2 reviews
0 helpful votes
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April 30th, 2024
Verified purchase

Finding your site was a little difficult but w.once there ordering was simple. Delivery was quick

Reason I chose this business:

On line only one available that had what I wanted

Date of experience: April 20, 2024

Thumbnail of user dh409
New York
1 review
0 helpful votes
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August 11th, 2017

The shipping was fast; the flags were exactly as described; and the United States Flag Store is first rate!

Date of experience: August 11, 2017

Thumbnail of user marilynh29
Tennessee
4 reviews
15 helpful votes
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November 11th, 2019
Verified purchase
• Updated review

Purchased Flag Pole and Various Flags throughout the years and been more than satisfied with it and them all.

Reason I chose this business:

I like my American Flags especially made in the USA! Quality and Lasting Quality is most important! Have to Flag Poles and proudly fly The American Flag on them both!

Reason I chose this product:

Quality from past purchases from a Reliable Business means a lot! American Made with Pride and Quality!

Value
Shipping
Quality

Date of experience: November 8, 2019

Check out was bad!
November 1st, 2019
Verified site experience
• Previous review

Date of experience: October 29, 2019

Thumbnail of user carlm1023
Louisiana
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great flag. Quick service and great addition to our home

Reason I chose this business:

The company name

Date of experience: April 21, 2024

Thumbnail of user keitho229
Pennsylvania
3 reviews
0 helpful votes
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January 5th, 2024
Verified purchase

Great product. I only wish the flag holder was attached to the base. Wondering why it's not.

Date of experience: December 29, 2023

Thumbnail of user jennyr224
Mississippi
1 review
0 helpful votes
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April 18th, 2024
Verified purchase
• Updated review

Always high quality flags at fabulous prices and quick delivery also at reasonable rates

Reason I chose this business:

Repeat customer

Date of experience: April 8, 2024

Always quality flags at a decent price
March 26th, 2021
Verified site experience
• Previous review

Date of experience: February 24, 2021

Thumbnail of user nancyc2995
New York
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

I was looking for a strong, durable flag for any type of weather. This fit the requirements.

Quality

Date of experience: December 26, 2023

Thumbnail of user bennettw44
Georgia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Shipping took a little while, but order was accurate and the Flags are as advertised!

Date of experience: April 22, 2024

Thumbnail of user marks3147
Arizona
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

The flag is wonderful. It help up against some strong winds.

Reason I chose this business:

I wanted a durable flag

Date of experience: April 22, 2024

Thumbnail of user robertw5943
Kentucky
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

It was a little slow coming but the flag is better made than the one I'm replacing.

Date of experience: December 20, 2023

Thumbnail of user rondak54
Minnesota
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Service was great, and the flag is really nice, great quality.

Date of experience: April 19, 2024

Thumbnail of user andrewp2124
Florida
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

I have ordered here about 8 times this year and everytime I get exactly what I ordered and quickly.

Reason I chose this business:

Great prices compared to other online retailers

Quality

Date of experience: December 17, 2022

Thumbnail of user ruthr677
Pennsylvania
1 review
0 helpful votes
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May 1st, 2024
Verified purchase
• Updated review

Easy to order & a large selection got some great deals Thanks!

Date of experience: April 21, 2024

Very Good
April 5th, 2021
Verified site experience
• Previous review

Date of experience: March 6, 2021

Thumbnail of user stevew2435
Virginia
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

No thanks …… fifty characters? Why? If you want me to work for you, we need a contract.

Quality

Date of experience: October 27, 2023

Thumbnail of user carls1170
California
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Order was easy to place, and it arrived sooner than expected. Product was also very high quality.

Quality

Date of experience: November 6, 2023

Thumbnail of user mckinsterl
Ohio
2 reviews
0 helpful votes
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November 6th, 2023
Verified purchase

Pretty easy, went on the website, ordered the product I wanted, and in few weeks received it.

Quality

Date of experience: November 6, 2023

Thumbnail of user markb5850
South Carolina
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great looking flag. Very durable so far with the spring weather

Reason I chose this business:

I googled and chose this site because I liked the amount of samples available

Date of experience: April 21, 2024

Thumbnail of user susana2616
Wisconsin
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

My experience purchasing an American Flag was excellent!

Reason I chose this business:

Needed to replace an existing flag

Date of experience: April 21, 2024

Thumbnail of user kevinm4836
Ohio
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Everything is good. No issues with my purchase. Thank you.

Date of experience: April 21, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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