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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,013
Neutral
54
Negative
56
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47,534 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,650)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user maryf2582
Washington
2 reviews
0 helpful votes
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July 25th, 2023
Verified purchase

Thank you, for having quality options for me, at reasonable prices. I will be doing business again.

Reason I chose this business:

Widest range of selection I found and clearly well made

Reason I chose this product:

Was what I was looking for.

Quality

Date of experience: July 25, 2023

Thumbnail of user debrap1098
Wyoming
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Finally called to find out when they were going to be delivered. Tracking never would tell me.

Good. She told me they were being delivered that day. I had been trying to figure out if they would be delivered in time, so that's why I called customer service.

Service
Quality

Date of experience: April 7, 2023

Thumbnail of user irbyw
North Carolina
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

My friend needed a confederate flag and I was able to get one here for a gift.

Quality

Date of experience: March 10, 2023

Thumbnail of user kims2436
South Carolina
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Bought 22 USA buntings and they are beautiful. They look so nice hanging from our home railings.

Date of experience: June 3, 2023

Thumbnail of user tomh1813
New York
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Ordering was easy and convenient. They have a lot of different flags in both size and material.

Reason I chose this business:

I have previously ordered flags from them.

Reason I chose this product:

I like a flag that can be flown 24/7 and their Super Tough flags are very good for that. It was a little disappointing that the Super Tough US made flags were not available at this time so I ordered Super Tough Imported flags.

Quality

Date of experience: February 2, 2023

Thumbnail of user dennist532
Delaware
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

May have to update later but so far the flag is holding up. Nice flag quick delivery

Reason I chose this business:

We compared and read good reviews.

Reason I chose this product:

We always fly our American Flag Proudly!

Quality

Date of experience: January 6, 2023

Thumbnail of user dwayneo32
Alabama
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Picking out my flag was easy and simple placed order and arrived when they said it would

Quality

Date of experience: May 5, 2023

Thumbnail of user williamw3402
West Virginia
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

The order went very smooth. The flag arrived sooner than expected and was all that I anticipated

Reason I chose this business:

Looked like a reputable site.

Reason I chose this product:

I was looking specifically for and American flag.

Quality

Date of experience: November 12, 2022

Went very smooth
November 21st, 2022
Verified site experience
• Previous review

Date of experience: October 22, 2022

Thumbnail of user sheilar285
North Carolina
1 review
0 helpful votes
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June 19th, 2023
Verified purchase
• Updated review

I'm very pleased with the flag. It's been flying from my porch since I opened the package.

Quality

Date of experience: May 20, 2023

Fast and easy
May 31st, 2021
Verified site experience
• Previous review

Date of experience: May 1, 2021

Thumbnail of user thomasw2448
Mississippi
1 review
1 helpful vote
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September 12th, 2022
Verified purchase

Did not want to accept my zip code and then had to put card info in twice.

Date of experience: August 13, 2022

Thumbnail of user markb4475
Florida
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Good prices and made in USA! Their website is easy to navigate and they delivered on time.

Quality

Date of experience: November 14, 2022

Thumbnail of user nulln213
Ohio
2 reviews
0 helpful votes
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October 28th, 2019
Verified purchase
• Updated review

Nice Site. I had no issues with changing my shopping cart after I started the checkout process!

Reason I chose this business:

Price and Quality

Reason I chose this product:

I believe in flying the US flag on my properties.

Value
Shipping
Quality

Date of experience: October 25, 2019

Nice Site
October 18th, 2019
Verified site experience
• Previous review

Nice Site. I had no issues with changing my shopping cart after I started the checkout process!

Date of experience: October 15, 2019

Thumbnail of user dong517
Oregon
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Very good. 50 characters? Please, this isn't a great way to get reviews in a busy world!

Date of experience: March 1, 2023

Thumbnail of user lannyo5
Texas
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Got what I was looking for. Thanks

I would like to know where the items are manufactured/sourced.

Date of experience: February 10, 2023

Thumbnail of user kirkg89
Wisconsin
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Very happy to have found this place to purchase my flag. I will fly it with honor.

Quality

Date of experience: July 3, 2022

Thumbnail of user herbertb209
New York
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Great experience. Was easy to order and delivery was fast. Very happy with the flag I received.

Date of experience: April 14, 2023

Thumbnail of user troyw286
Texas
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Company and product and service are awesome but the pole I received bent after only 2 weeks.

Quality

Date of experience: August 18, 2022

Thumbnail of user dons1141
Wisconsin
2 reviews
0 helpful votes
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July 7th, 2023
Verified purchase

Easy to do and I got what I ordered a couple days before the initial promise date.

Quality

Date of experience: July 7, 2023

Thumbnail of user michaelw5540
Florida
1 review
0 helpful votes
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January 21st, 2023
Verified purchase
• Updated review

The order process was simple, but it came incomplete and had to wait for the missing parts

Service

Date of experience: December 22, 2022

IT WAS VERY SIMPLE
December 30th, 2022
Verified site experience
• Previous review

Date of experience: November 30, 2022

Thumbnail of user jourdonm
Colorado
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

It's a beautiful flag and much more durable than the previous one I purchased from a store.

Date of experience: June 19, 2023

Thumbnail of user scarletw12
Oklahoma
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Great service and product, will order from here again

Date of experience: April 20, 2024

Thumbnail of user marvlel
Washington
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Ordered with US Flag store. Received my order in a timely time.

Reason I chose this business:

American made by veterans

Date of experience: April 20, 2024

Thumbnail of user bridgetm366
Georgia
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Wonderful listings available and an easy checkout process!

Quality

Date of experience: October 9, 2023

Thumbnail of user johnnyg402
Colorado
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Quick delivery, good product, fair price. ///////////////

Quality

Date of experience: August 14, 2023

Thumbnail of user deborahf1497
Florida
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Simple, fast and easy. We love our flag! Will bye again.

Reason I chose this business:

American made!

Reason I chose this product:

Needed a new flag.

Quality

Date of experience: August 15, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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