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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,013
Neutral
54
Negative
56
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47,534 reviews

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One of the oldest flag retailers online.
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Reviews (7,650)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user charlynel3
Texas
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

So easy to order and quick delivery Very satisfied with the flag It is up and flying
Goid Bless America

Thank you

Reason I chose this product:

Replace an old flag

Quality

Date of experience: June 15, 2023

Thumbnail of user williamh4581
New Jersey
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

All Good. However, When I Ordered Wasn't Sure You Received My Order Until You Confirmed It 36 Hours Later.
Great Flags Overall.

Quality

Date of experience: April 22, 2023

Thumbnail of user thomasg1887
Pennsylvania
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

The small American flags are a wonderful gift for youngsters when our VFW distributes Buddy Poppies during Memorial Day and Veterans Day.

Reason I chose this business:

Great price for small American made flags.

Reason I chose this product:

American made.

Quality

Date of experience: September 9, 2022

Thumbnail of user brucew1137
Texas
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Excellent service and quality products. None better!

Reason I chose this business:

Ordered before

Service

Date of experience: April 19, 2024

Thumbnail of user daniela2159
New York
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Ordering was easy, great price and arrived earlier than expected.
Will order again!

Reason I chose this business:

American made flags at a great price.

Date of experience: April 19, 2024

Thumbnail of user leev257
Oregon
1 review
0 helpful votes
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April 28th, 2023
Verified purchase

Great product for this windy part of the country. I have had the 5x9 but it is no longer made.

Date of experience: March 29, 2023

Thumbnail of user leslieo192
Arkansas
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

I need instructions they wasn't in the box on what size hole to dig or how much concrete to use.

Date of experience: March 20, 2023

Thumbnail of user christw22
Arizona
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

It was very easy to order and it the flag came right away.

Reason I chose this business:

It looked like the best place on the Internet to choose from.

Date of experience: April 8, 2024

Thumbnail of user michaels12956
Indiana
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Excellent, no problems. Like the colors and logo on my Michigan flag...

Date of experience: April 17, 2024

Thumbnail of user damonk23
Georgia
1 review
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

Very easy and quick ordering, high quality product received.

Date of experience: April 17, 2024

Awesome selection and easy checkout!
July 16th, 2020
Verified site experience
• Previous review

Date of experience: June 16, 2020

Thumbnail of user leom385
Pennsylvania
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Very helpful great product solar flag light just what i wanted staff very helpful 5 stars

Reason I chose this business:

Had the best product just what i wanted fast service light was just as advertised good price

Date of experience: April 13, 2024

Thumbnail of user nulln1655
North Carolina
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Very easy have purchased this US flag previously from United States flag and based on product quality have purchased again

Reason I chose this business:

I have purchased the flags before at US flag in the flag was very high-quality and lasted a long time I fly my flag 24 seven and they take a beating and the flag stood up to the meeting so when it was time to buy a new one there was no place else to go except to go to US flag

Reason I chose this product:

I have purchased the flags before at US flag in the flag was very high-quality and lasted a long time I fly my flag 24 seven and they take a beating and the flag stood up to the meeting so when it was time to buy a new one there was no place else to go except to go to US flag

Value
Shipping
Quality

Date of experience: March 25, 2020

Very easy have purchased this US flag previously from...
April 14th, 2020
Verified site experience
• Previous review

Very easy have purchased this US flag previously from United States flag and based on product quality have purchased again

Date of experience: March 15, 2020

Thumbnail of user valentinak48
Pennsylvania
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

It is a well made and sturdy flag. You can see at glance it is a good quality product.

Reason I chose this business:

Producto made in USA

Date of experience: April 13, 2024

Thumbnail of user gretab59
Missouri
1 review
0 helpful votes
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April 26th, 2024
Verified purchase
• Updated review

Great Company to order from. Always receive the flags in a timely manor.
Thank you so much.

Date of experience: April 16, 2024

Great Company
July 27th, 2023
Verified purchase
• Previous review

Great Company to deal with. Easy to order online, and there shipping is very quick

Quality

Date of experience: July 26, 2023

Thumbnail of user theresak674
Michigan
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Was great until I had to put AT LEAST 50 characters in for a review! I haven't even had a chance to put up yet!

Date of experience: May 5, 2023

Thumbnail of user barbarak2123
Arkansas
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

From the time my order was placed to me time of arrival...service was very good!

Reason I chose this business:

They were the only ones who had what I wanted.

Date of experience: April 13, 2024

Thumbnail of user miket2122
North Carolina
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Our new flag is well made and appears to be nice and sturdy. Expect it to stand up well to weather.

Reason I chose this business:

Good price and quality

Date of experience: April 13, 2024

Thumbnail of user royced48
Kansas
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

This entity had a good variety of product choices and l would recommend them to anyone!

Reason I chose this business:

Best variety of products.

Date of experience: April 15, 2024

Thumbnail of user raymondb1030
Pennsylvania
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

It was very easy to order a Marine Corp flag and I was extremely happy with their service!

Date of experience: March 22, 2024

Thumbnail of user sarak678
Pennsylvania
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

When I ordered the flags I was concerned about quality of the flags and I desired that they be American made.

Reason I chose this business:

I wanted American made.

Quality

Date of experience: March 17, 2023

Thumbnail of user thomase205
Florida
1 review
0 helpful votes
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December 15th, 2019
Verified purchase
• Updated review

The promotion for Free Shipping is confusing. After I placed in the Code for Free Shipping was I required to hit the Apply key?

Reason I chose this business:

Prior experience.

Reason I chose this product:

What. I needed was available from the U.S. Flag Storre.

Service
Value
Shipping
Quality

Date of experience: December 12, 2019

The promotion for Free Shipping is confusing
December 5th, 2019
Verified site experience
• Previous review

The promotion for Free Shipping is confusing. After I placed in the Code for Free Shipping was I required to hit the Apply key?

Date of experience: December 2, 2019

Thumbnail of user heleng1084
Idaho
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

So far, so good...You did a good job with my order. I don't know how long 50 carachters is

Quality

Date of experience: June 20, 2023

Thumbnail of user philipm1067
Georgia
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

I will look else where to do anymore ordering. I don't the items they are selling

Date of experience: January 31, 2024

Thumbnail of user karlw267
California
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

All OK, order placed, updates provided and delivery as stated

Date of experience: April 14, 2024

Thumbnail of user keithg845
Virginia
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

The product looked like I expected it would look and was the appropriate size. Well done.

Date of experience: January 29, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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