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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,013
Neutral
54
Negative
56
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47,534 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,650)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (198) quality flag (230) web site (65)
Thumbnail of user ardenar
Oregon
1 review
1 helpful vote
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July 2nd, 2018

We love it and especially love the fact that it is made in the USA. Refuse to buy US flag not made in the USA.

Date of experience: July 2, 2018

Thumbnail of user saran537
Pennsylvania
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I am very happy with my purchase. My husband was a US Navy vet and I put the flag out in his honor.

Date of experience: December 12, 2023

Thumbnail of user johnm14293
Maryland
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Delivery was timely, product better than described.

Reason I chose this business:

Recommend by friend

Date of experience: April 13, 2024

Thumbnail of user jakem715
Minnesota
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Ordering made simple, and delivered on time in a week or so.

Date of experience: April 13, 2024

Thumbnail of user arlenew156
Virginia
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Will buy again. Get so many comments on this flag!

Reason I chose this business:

Made in the USA!

Date of experience: April 13, 2024

Thumbnail of user karenl3777
Nevada
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Ordering was friendly, product came on time,
The American Flag is proudly hanging outside my home, Thank you.

Date of experience: April 11, 2023

Thumbnail of user steveh3179
Maryland
2 reviews
0 helpful votes
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October 23rd, 2023
Verified purchase

If someone wants a US flag for a bargain price and doesn't care if it's made in the USA - this is your source.

Reason I chose this business:

Inexpensive

Reason I chose this product:

Size needed.

Quality

Date of experience: September 23, 2023

Thumbnail of user michaeld7356
Minnesota
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Great flag quality. Double stitched high quality. Came quickly.

Reason I chose this business:

For a quality product

Date of experience: April 11, 2024

Thumbnail of user larryb2241
Illinois
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Good to do business with you. I hope that you are able to stay in the flag manufacturing industry.

Reason I chose this business:

Seems to be the best

Date of experience: March 30, 2024

Thumbnail of user philipb933
North Dakota
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

This is my second order and I am satisfied with the products and service.

Date of experience: March 24, 2024

Thumbnail of user lindad3514
North Carolina
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Easy and I will be proud to fly this flag.
I would recommend this company to anyone

Date of experience: April 9, 2024

Thumbnail of user kayeb86
Missouri
2 reviews
0 helpful votes
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April 21st, 2024
Verified purchase

CHECKED MANY SIMILAR WEBSITE STORES-YOU HAVE THE BEST MERCHANDISE AND PRICING & QUALITY! So please with my order! Thanks!

Date of experience: April 11, 2024

Thumbnail of user richardh4430
New Jersey
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Good the web site was easy to go through to place an order

Date of experience: March 31, 2024

Thumbnail of user malloyd
Florida
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

These flags are great, thank you. Dont stop making these products

Reason I chose this business:

Made in america all the way, thank you very much

Date of experience: April 7, 2024

Thumbnail of user donnaw2739
Illinois
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Very pleased with the quality of the flag. No surprises.

Reason I chose this business:

We're loyal to this store because of its fast and great service.

Date of experience: April 8, 2024

Thumbnail of user peterw2063
New Jersey
1 review
0 helpful votes
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April 20th, 2024
Verified purchase

I experienced absolutely no issues with my order from this business. Highly recommended!

Date of experience: April 10, 2024

Thumbnail of user michaelm13928
Texas
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase

Saw what I wanted, ordered it. Received as scheduled.

Reason I chose this business:

Quality & selection

Date of experience: April 10, 2024

Thumbnail of user jamesp1817
Arizona
2 reviews
0 helpful votes
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December 29th, 2023
Verified purchase

Great product and web site. My Dad's wife received the case in perfect condition and early

Quality

Date of experience: December 22, 2023

Thumbnail of user dianec2380
Georgia
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

The flag we wanted was easy to find on the website. Order was received on time.

Reason I chose this business:

One of a few places with the Confederate battle flag.

Date of experience: April 8, 2024

Thumbnail of user philipa295
California
1 review
0 helpful votes
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December 8th, 2023
Verified purchase
• Updated review

I thought the flags were well packaged when I had received it a few nights ago.

Date of experience: December 1, 2023

Excellent shopping experience that is quick easy and...
July 23rd, 2022
Verified site experience
• Previous review

Excellent shopping experience that is quick easy and efficient.

Date of experience: June 23, 2022

Excellent service and always delivers on time!
July 8th, 2022
Verified site experience
• Previous review

Date of experience: June 8, 2022

Thumbnail of user lorib1415
Illinois
1 review
0 helpful votes
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April 19th, 2024
Verified purchase
• Updated review

Easy to order but can't see reviews easily and that is the deciding factor for our business.

Date of experience: April 9, 2024

Package Received, As Expected
May 27th, 2023
Verified purchase
• Previous review

This is our 2nd purchase from this supplier and we will continue to purchase our flags at United States Flag Store.

Quality

Date of experience: April 27, 2023

Thumbnail of user krisn110
Washington
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Why am I getting charged $8.95 for shipping when shipping is free on orders over $75?

Quality

Date of experience: October 10, 2023

Thumbnail of user irisc213
Iris C. – United States Flag Store Rep

Hi Kris! Thank you for reaching out to us with your question. Unfortunately, we do not offer free shipping to a PO Box address. Please see here for more details on free shipping restrictions, thank you! https://www.united-states-flag.com/shippinginfo.html

Thumbnail of user jerryw938
Mississippi
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Easy to order quick delivery if I need anymore flags I will be a return customer

Reason I chose this business:

They are getting had to find great products

Reason I chose this product:

Wanted them quickly

Quality

Date of experience: October 17, 2023

Thumbnail of user kevinb3609
Mississippi
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Rings are very cheap. Figured for the price of the pole it would be better quality.

Reason I chose this product:

Wanted a pole

Quality

Date of experience: October 19, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We have additional clips available that will meet your needs. You can reach out customer service team at 877-732-2458

Thumbnail of user joed1741
Texas
1 review
0 helpful votes
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October 3rd, 2023
Verified purchase

Had what I wanted. Arrived a day ahead of schedule and the flag is a beauty.

Quality

Date of experience: October 2, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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