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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.8%
Positive
2,012
Neutral
54
Negative
56
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47,529 reviews

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One of the oldest flag retailers online.
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How would you rate United States Flag Store?

Reviews (7,649)

Rating

Timeframe

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user williaml2737
Massachusetts
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

I have always had good experiences with the service, the quality and selections of your products.

Reason I chose this business:

Previous experiences

Reason I chose this product:

To replace bunting I have had for years on my fence.

Quality

Date of experience: May 25, 2023

Thumbnail of user dwains27
Georgia
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Great! Need a space force flag to go with our military flags at our church.Thank You!

Quality

Date of experience: May 23, 2023

Thumbnail of user thomasg2161
New York
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Very easy and informative website, a little reading and you can find your answers pretty fast

Reason I chose this business:

Made in America products

Reason I chose this product:

It was a easy fix to a constant problem

Quality

Date of experience: March 28, 2023

Thumbnail of user sylviac446
Texas
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Well made product. Exactly what I had in mind. Ordering was easy and delivery was prompt.

Reason I chose this business:

Had what I was looking for.

Quality

Date of experience: August 25, 2023

Thumbnail of user marias2802
New Mexico
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Finding the items in stock is always a plus and ordering online was quick and effortless.

Reason I chose this business:

Price was the main reason but we have ordered from this company historically.

Reason I chose this product:

It met our needs.

Quality

Date of experience: October 27, 2022

Thumbnail of user laurah2968
California
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Very easy-to-use and the flag was exactly what I wanted family members said it was perfect

Date of experience: July 11, 2023

Thumbnail of user jamesb8401
New York
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Good, Great quality and US made.I would recommend this item and the web site to everyone.

Reason I chose this product:

The item I wanted for the summer decoration.

Quality

Date of experience: July 10, 2023

Thumbnail of user katherined683
Florida
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Nice little flag! Gave out as a memento to audience to complement my Betsy Ross presentation.

Quality

Date of experience: April 19, 2023

Thumbnail of user brendaw1745
Indiana
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Love it! Its holding up a lot better then the ones i bought at the store.

Reason I chose this product:

The flag is made a whole lot better than the ones in the store

Quality

Date of experience: March 7, 2023

Thumbnail of user loriw837
Wisconsin
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Website easy to navigate and the product was received well packaged and in a timely manner.

Quality

Date of experience: January 14, 2023

Thumbnail of user franklind64
Iowa
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

I sell flags all over the Midwest these polls definitely do the trick and draw attention.

Reason I chose this business:

A friend had some and I said WOW! I’m ordering from this company.

Reason I chose this product:

I have tried many flagpoles from different companies and these are by far the best along with the flag pole holders.

Quality

Date of experience: September 13, 2022

Thumbnail of user toddt395
Maine
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Ordered quick and it came quick! You guys are the best! You'll hear from me more!

Date of experience: January 18, 2023

Thumbnail of user jonathana649
Kentucky
1 review
2 helpful votes
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April 7th, 2023
Verified purchase

It was ok but a lil difficult to find the right parts on the web site.

Quality

Date of experience: March 8, 2023

Thumbnail of user deirdrek37
California
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Easy purchase experience. I wanted a flag that was made in America.
Nice flag, arrived promptly.

Reason I chose this business:

Made in America

Reason I chose this product:

I needed a new glag

Quality

Date of experience: May 23, 2023

Thumbnail of user samuelm769
California
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Great customer service, helped me out with a small bump in shipping but everything worked out

Service
Quality

Date of experience: February 24, 2023

Thumbnail of user donaldv432
New York
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Very easy to order and very fast service definitely will be ordering from united flags again

Date of experience: January 21, 2023

Thumbnail of user carolm3068
Virginia
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Flag is made very nice.I will be ordering again and it was made in the USA!

Date of experience: April 24, 2023

Thumbnail of user jimf1189
Washington
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

The flags were delivered on time and the price as a good value. Now flying high.

Reason I chose this business:

Random internet search

Quality

Date of experience: January 23, 2023

Thumbnail of user juliusa23
Maryland
1 review
0 helpful votes
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September 26th, 2023
Verified purchase
• Updated review

Was very easy to order online. It took no time for the flag to be delivered

Date of experience: September 26, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Julius!

Flag was very easy to order from website
March 23rd, 2022
Verified site experience
• Previous review

Flag was very easy to order from website. The last flag I got lasted a long time and where it is located it gets a lot of wind.

Date of experience: February 21, 2022

Very easy website to place an order
April 21st, 2020
Verified site experience
• Previous review

Date of experience: March 22, 2020

Thumbnail of user glenng378
Texas
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

It was a little difficult to find where to order correctly but eventually turned out good

Quality

Date of experience: June 12, 2023

Thumbnail of user terrym145
Texas
2 reviews
0 helpful votes
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September 24th, 2023
Verified purchase

Tons of different flags and prices, have been a customer for a few years. Well pleased.

Reason I chose this business:

Quality and price

Reason I chose this product:

Quality and price

Quality

Date of experience: August 25, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Terry!

Thumbnail of user jonn206
California
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Not the flag pole I thought I ordered but it works and was delivered on time.

Date of experience: January 25, 2023

Thumbnail of user sarahm954
Texas
2 reviews
0 helpful votes
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October 15th, 2019
Verified purchase
• Updated review

Good quality flags I bought 3 flagpole is the best no ropes
Still fly 2 flags

Reason I chose this business:

American made

Reason I chose this product:

I needed them a d was tired of buying cheap flags a d flagpoles that dont last

Service
Value
Shipping
Quality

Date of experience: October 12, 2019

I hope t hey're nice flags for there price
October 5th, 2019
Verified site experience
• Previous review

Date of experience: October 2, 2019

Thumbnail of user waynek575
Washington
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

The website was a little difficult to use but other than that my experience was great

Date of experience: September 1, 2023

Thumbnail of user carolynp851
Louisiana
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Just right size and it fits on flag pole well It also lasts a long time

Reason I chose this business:

Gotten flags before here

Reason I chose this product:

Needed flag

Quality

Date of experience: September 28, 2023

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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